We're glad to hear our delivery communication was excellent! We appreciate your feedback regarding the "This side UP" suggestion for our boxes. We will certainly consider this for future improvements. Thanks again for your positive review!
We appreciate you sharing your recent experience with us. It is good to know your bare root roses are thriving. We are concerned to hear about the potted rose and the communication issues. Your feedback regarding pricing and shipping is also valuable. We are always working to improve. Thank you so much your loyalty and we hope to serve you again!
We are so pleased you found our catalogue and website helpful in selecting your roses and that our customer service team provided a prompt response. We appreciate your feedback regarding the shipping timeline and understand your desire to receive your roses earlier for planting. We will certainly consider this for future planning.