DivvyUp

Hi Laayi, sorry to hear your socks didn't turn out as expected. We are always happy to see what we can do to correct an order when a customer isn't completely satisfied with their custom products. I tried looking up your order using your name here, but I can't find one. I also tried searching our customer support inboxes for your name and don't see where you reached out. Please email us and a member of our team can assist. We hope to hear from you soon!

Hi Stacy, thanks for being a repeat customer - we appreciate you! So sorry to hear the latest socks you received got holes in them that quickly as that's definitely not normal or supposed to happen. We received your email earlier and already responded to it. Please check your inbox and your junk/spam folder in case it ended up there. Look forward to seeing some photos of the socks and taking a closer look to make things right. Talk soon! :) PS - though we don't offer phone call support, we do offer email and text support. Our CS team responds back to all messages within 1 business day!