Oops you did it again
Oops you did it again! I order socks every year for Father’s Day (past 5 years) and each time they turn out so cute!
About DivvyUp
Data updated- Website
- www.divvyupsocks.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 5 reviews
- Replies to negative
- 100% (4/4)
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About this business
The Custom Sock Company
Is DivvyUp legit?
DivvyUp (www.divvyupsocks.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
Aileen Went Above and Beyond
Aileen at DivvyUp provided exceptional customer service! One pair of my custom socks didn't print quite right, making my face look distorted. After I sent photos of the sock and the original image, Aileen quickly approved a reprint. I sent several replacement photos, and she thoughtfully selected the best one to ensure a great result. Her responsiveness, attention to detail, and commitment to customer satisfaction were outstanding. Thank you, Aileen, for going above and beyond!
Efficient, helpful, speedy
Everything about my experience was great. People were helpful, polite, efficient, kind - everything nice. I asked if possible for a delivery by January 8th and it arrived on about December 26th. My children and grandchildren love their gift, next I will be buying for my other children!
This company has the best customer…
This company has the best customer service of any online retailer I have ever ordered from. A custom order got hung up by USPS (tracking status just stopped and never progressed). I reached out to DivvyUp and they were so responsive, with same day replies to my inquiries. When USPS failed to resolve the issue they proactively remade my order and resent it priority mail. They continued to follow up throughout and I received my order well in time for the holidays. Very impressive! And the product was excellent - exceeded my expectations! I highly recommend them and I will be ordering from them again.
Best customer service and amazing products
I have placed a handful of orders with Divvyup over the years and this year I had placed an order for a few pairs of socks for Christmas presents. Usually their shipping is pretty spot on and I found it strange they were later than expected. I reached out to their support team and received a response almost instantly that the carrier had issues but they weren’t going to make their customers wait if they had Christmas gifts that would be late. Without hesitation, they made new pairs and overnighted the package so I would have it on time for my family presents. It is rare these days to get this type of customer service!! I am very grateful for Jason, thank you and your team for helping me out. Merry Christmas!!
Very poor quality print
Very poor quality print. Blurry and too small print.
Reply from DivvyUp2025-07-08
Hi Laayi, sorry to hear your socks didn't turn out as expected. We are always happy to see what we can do to correct an order when a customer isn't completely satisfied with their custom products. I tried looking up your order using your name here, but I can't find one. I also tried searching our customer support inboxes for your name and don't see where you reached out. Please email us and a member of our team can assist. We hope to hear from you soon!
Photo of 2 beautiful birds
Socks arrived a scheduled. They are terrific. They were a surprise gift for our son who took the beautiful photograph of 2 colorful birds.He had given us a large copy of this on canvas so this was a return favor. He was so impressed by this that he may become a new customer for you.
We love our DivvyUp Socks!!
I have ordered multiple times and both times i have received a great product!! The 2nd time ordering i needed a little customer service help and i definitely got it, it was quick and easy and DivvyUp did a great job!
Great product quality and customer service
Recently placed an order for Father’s Day. Product was delivered quickly. Product quality was great! Small issue with the order, but contacting customer service was very easy. They were most helpful and efficient in completing a fix. Will absolutely use again for custom graphic needs! Absolutely recommend!
My socks turned out AMAZING
My socks turned out AMAZING! When I had an issue with changing the shipping address Aileen was quick to jump in and help me out. Thank you again!
Highly Recommend!
I got a bulk order done recently and my socks turned out AMAZING! I had them custom made to have artwork I made so I can give them out as gifts to friends & family. Working with them was very easy & they were very helpful. My socks have always turned out super nice from DivvyUp & I highly recommend them.
Decreased sock quality
I have bought socks from them for years around the holidays. Each year the sock quality has gone down. Our Christmas socks are already getting holes after only 5 months. The company has no way of contacting anyone besides email. Very disappointing.
Reply from DivvyUp2025-05-15
Hi Stacy, thanks for being a repeat customer - we appreciate you! So sorry to hear the latest socks you received got holes in them that quickly as that's definitely not normal or supposed to happen. We received your email earlier and already responded to it. Please check your inbox and your junk/spam folder in case it ended up there. Look forward to seeing some photos of the socks and taking a closer look to make things right. Talk soon! :) PS - though we don't offer phone call support, we do offer email and text support. Our CS team responds back to all messages within 1 business day!
Highly recommend- go to gift!!
I can’t say enough good things about this company! The quality of their socks and custom photos are fantastic. I have ordered socks with kids faces on them for every member of my family on multiple holiday occasions - we are talking 20+ socks over the last 3 years!! Highly recommend!
Beyond satisfied
Beyond satisfied. I'm not even sure how to put into words. The socks are amazing. The art work looks so professional on them and will be ordering others for sure. Communication is wonderful.
Top tier customer service!
My original order was not what I had expected. Customer service offered to recreate my order for free. The updated socks came in and they are perfect! Thank you so much for such incredible customer service and meeting our needs with this special gift.
Customer service is excellent!
Customer service is excellent!! I ordered a pair of socks, and wasn't thrilled with the lightness of how the image came out. I emailed, and promptly received an email back from Maria with a new order in progress, and was able to receive the new pair in time for Christmas! The new pair look AMAZING. They havent been given yet, but the socks seem extremely soft and super nice quality. Thank you so much for helping me make my husband's xmas gift come through! It is literally so meaningful and his only gift this year, because he is so difficult to buy for--I was so relieved that they made this order happen so quickly and it came out beautiful with my son's kindergarten writing and artwork "I run with my dad." <3
I was blown away with the customer…
I was blown away with the customer service. I not only got an email, but a personal text about concerns with my order. They did an excellent job working with a poor quality photo, and still providing an excellent picture on my socks. On top of that, they were able to Photoshop part of my dogs ear on the sock as it was not pictured in the photo I had.
The customer service is outstanding
The customer service is outstanding. One of my pictures wasn’t a very good quality and they showed urgency in the their response time. They were so helpful through the whole process. I would recommend them in a heartbeat and will order more products in the future
This company went above and beyond for…
This company went above and beyond for me. My order was stuck with Canada post and they remade my order and reshipped it all for free. The product themself is unreal. I get the socks for Father’s Day and my Christmas every year for my husband. Highly recommend this company to anyone
WOW- top notch customer service!
WOW! The customer service is truly extraordinary. I submitted my 5 year olds artwork for a few different pairs of socks. One of the pieces of art turned out poor on the color sock we chose. I emailed customer service and they responded within MINUTES and allowed us to submit new art for a new pair of socks with fast shipping. The socks themselves are great - not the cheap sock I was expecting but rather a great quality sock. But the customer service is what made me want to write a review, share the company with my friends and family, and will have me back again and again as a customer. THANK YOU!!!
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