销售手段骗人，服务也烂
推销员太强势了，但我还是买了，因为我们家有黄蜂问题。他们来了五次，对，就是五次，连治疗都没做完，尽管推销员完全清楚巢的位置。（其中一个技术员恐高——巢在阳台的瓦片上）。我们被收了费，然后他们居然还敢每月收70美元却什么都不做，连初始治疗都没完成。他们拒绝退还70美元，还打算收取高额的取消费，明明是他们违约没提供服务。现在我要发起信用卡争议——我有所有与这家公司沟通的努力记录。我已经尝试了一个月！根本别想用到他们！！！！我只后悔当时屈服于压力签了这个。长记性了。
关于 Eco Shield Pest Control
数据更新- 网站
- www.ecoshieldpest.com
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- 所在地
- 美国
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- 近 12 个月
- 102 条评价
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商家自述
Eco Shield的Home Pest Control Protection Plan融合了最创新的方法和最安全的产品，彻底驱除害虫并防止它们再次入侵！在Eco Shield，我们深知：无虫困扰的生活真好。
Eco Shield Pest Control靠谱吗？
Eco Shield Pest Control（www.ecoshieldpest.com）在 OK.one 的综合评分为 1.5 分（满分 5 分），基于本站收录的 102 条用户评价，属于家庭服务分类，口碑较差。87% 的评价为 1 星，差评比例偏高；商家尚未回复差评；评价主要围绕价格、客户服务。数据最后更新于 2026-08-27。
评价综述
AI 生成综合149条评价来看，大多数消费者对整体体验感到失望。许多消费者反映计费结构有问题，提到隐藏收费或意外高昂的取消费用，这往往与最初的推销说辞形成鲜明对比。人们经常对服务效果表示不满，指出害虫问题未解决或治疗效果不佳。 不过，也有部分客户提到某些技术人员非常专业，工作做得很好，对他们的需求给予了充分关注。一小部分人觉得店员在上门时既专业又礼貌，带来了积极的互动体验。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
他们会把你注册进一个…
They will sign you up for a subscription and will try everything to keep you paying monthly
欺诈行为——别用
DO NOT USE! This company is absolutely FRAUDULENT. I even wonder if they have a license to practice pest control. I am a Realtor for over 10 years and have never run across a company so inept, deceptive, and incapable. They told the buyers there were "rodents living in the attic" and other "signs of loaded droppings and termites". A very reputable company I had check found absolutely NO signs or issues with pests. Stay away - this company needs to GO OUT OF BUSINESS!!
体验不错
我在明尼苏达州这里的服务体验非常好。蚂蚁不见了，泥蜂也大大减少了。我也没看到过箱树虫。他们更换阁楼隔热层的工作做得很好，三天工程每天收工后都清理干净。今年夏天我们能明显感觉到家里空调效果不同了。他们甚至帮我们处理了院子里的田鼠问题。我已经用他们服务两年了，非常满意。
过去一年 Ecoshield 体验很差
去年我们遇到了很多害虫问题，包括蜘蛛和黄蜂，但主要是车库和天花板通风口有严重的老鼠入侵，因为附近有新施工。 我们和 Ecoshield Pest Control 签了一年的合同。虽然他们确实封堵了车库的老鼠入口（这是唯一的好事），但他们只在车库内部放置捕鼠陷阱，老鼠大多避开了，继续在车库里住。Ecoshield 检查了老鼠进入通风口的通道，但说没有。 他们在我们阁楼隔热层里发现了老鼠打洞，去年夏天我们花了数千美元——这笔钱我们根本拿不出来——让他们安装据称是"防鼠"的隔热层。完工后我发现他们在我女儿窗户的纱窗上剪了个洞进入屋内，而这个纱窗我们没法更换。另一个女儿抱怨说，他们吹入新隔热层后，她房间没有空气流通。我们清理通风口时，那人发现她通风口里面放了4瓶填缝剂！之前没有。她房间还是没有空气流通。 过去一年里，我记录了和 Ecoshield 相关的问题，写了5页纸。我甚至没有记录所有内容。 你无法直接联系当地办公室，而是被转接到一个中央位置，那里的人都是外国人，有时很难理解他们在说什么。 很多次，我约好一个对我方便的时间和日期，结果他们根本没来。当我打电话（又是那个中央位置）时，他们告诉我他们擅自更改了我的日期和时间，甚至没有先和我商量或通知我，改到一个我无法到场的时间！这种情况反复发生。完全不和我沟通！！ 我们最终自己买了毒药，在车库周围放置，才解决了车库的老鼠问题。通风口里的老鼠还在。我们让 Ecoshield 来了3次，每次都告诉我们没有老鼠进入通风口的通道，但它们还是不知怎么地进入了通风口。 幸运的是，我们有3只室内猫，它们把老鼠挡在了房子外面。最后我们遇到了一只流浪猫，它搬到了我们门廊外面，开始抓我们房子周围的老鼠。我们已经好几个月没听到通风口里有老鼠的声音了，显然那只流浪猫解决了 Ecoshield 没解决的问题。但我确信那个通道一定存在，老鼠随时可以重新进入通风口，只要它们能绕过外面的那只流浪猫。 我们上次让 Ecoshield 的人来检查通风口大约是两个月前。他看了我们的阁楼，说老鼠又在我们隔热层里打了洞。我问这怎么可能，因为所有吹入新隔热层的 Ecoshield 员工都向我们保证那是"防鼠"的，老鼠"不可能"打洞穿过。那个 Ecoshield 的人为任何困惑道歉，并说隔热层根本"不防鼠"！！ 至于杀虫处理，即使处理后，它们还在。这些处理对清除蜘蛛和黄蜂几乎没什么用。 我们浪费了数千美元，什么也没得到！！！我和我丈夫都是残疾人，收入非常有限，他们对我们的欺骗和所有勾当让我们愤怒不已。不要用这家公司！！他们太糟糕了！！
这家公司简直烂透了
这家公司简直太烂了！他们骗你签了合同，然后收取高达250美元的取消费。尽管我要求他们完成最后一次喷洒，也愿意付钱，他们还是不断骚扰我，直到我妥协。而且，当我的合同快到期时，他们也没来喷洒。大家千万小心，千万别选这家公司！
烂公司！！！！
Horrible company, sneaky and pressure tactics to get your business. The first guy who came out to spray for pest control was very courteous, respectful, and detailed. The mosquito tech came out the following day, pulled in the driveway, walked over to the culvert, looked around, and departed. I was informed that he did a detailed mosquito fogging around the property. I literally watched the Tech on my Ring cameras do nothing! I confronted the company, and they claimed he performed the fogging. I had to laugh at them because I have video evidence. Once I stated I had video, they immediately said, "We will be right on this and have someone out there." It's been over a week, and there's been no contact. Please be aware of this deceptive business.
这家公司一直让人噩梦连连
This company has been a nightmare. They lie just to get you to sign the contract. The contract is ambiguous when trying to dispute it. They tell you it does not auto-renew, but it sure does. They destroyed my property, lawn and electrical box. Left lots of trash in the yard. Manager ignored my attempt to have them rectify this, even after sending photos. I tried cancelling my last service, but it was cheaper to get the service. Rep said contract was over after last service. They show again without the normal text reminder. I tried to dispute. Back to the contract you have to cancel in writing or they keep coming, but it's not auto-renewal. Still would not address the damages after bringing it up again. Said I had to show proof of financial damage. Okay - got the proof. And all along, I never noticed pest control improving. Same annoying ants, centipedes, beetles, spiders, fleas and ticks stuck around. So at minimum, if you have these bugs, don't use these guys. Trash company, trash service
从上到下全是谎言
Company promises free touchups/100% guarantee, rep ghosted me when I still had pests after first two "egg cycle" visits. No one came out. Reached out twice with no response. Then I found out he lied about "hassle-free cancels" if it didn't work after first 2 visits; company tried to charge full cancellation fee to my credit card even after I rescinded authorization to charge. At $200/visit poor customer service is just obnoxious.
Do not recommend: Save your time and money
I will preface by saying that I do not write reviews unless the service was outstanding or the worst ever. Unfortunately my experience with Ecoshield is the latter. I signed and cancelled a door to door sales contract within 3 days. The very next day to be exact. By law, I’m entitled to a full refund within 10 days if I cancel within 3, this called is the “cooling off period”. I had to call Ecoshield over the span of a month on 3-4 occasions to get my money back. The first call they assured me I would get a refund. 2 weeks later, I called in and was told that since I no longer had a card on file that they couldn’t issue the refund. Why was I not contacted and told this? Instead they knowingly held onto my money. I gave them my card info and then called them 1 week later for another update. Again, I was assured that the money was on its way pending supervisor approval. My most recent and hopefully last call, now 1+ month after my service, I was told that my request for refund was not “updated”? What does that mean? Apparently I had a credit sitting in my customer account, a credit I would never use at this point and again, I’m supposed to be refunded the money to my original payment type. Ecoshield is knowingly holding my money, very very fishy and unethical. I will never waste my time with them again and hope others don’t do the same.
Chad/Chud,….has given your company a reputation that you can’t comeback from.
This company sent a very immature & arrogant blond male between the ages of 18 & 30 to my home. My driveway is about 250 ft long, and has signs posted clearly that say no soliciting and no trespassing. I asked him what he was doing on my property and the little snit, tells me I don’t have to be rude. I respond with, and you must think you don’t have to read. And then goes into his very dry cold sell, by telling me he takes care of some of my neighbors and thought he stop by in spite of my signs. He says he’s a bug service and my neighbors are getting infestations. I say we already have a service. He then responds,…but is it ecoshield? I say No. And we’re not interested. He turns around, spits on my black asphalt driveway and tells me I shouldn’t take my misery out on other people. I tell him, his employer needs to know how their company is being represented to people during a “sales” call. He then spits every few feet down my driveway. I have security cameras and I have other platforms,….where we connect with other neighbors,…and I feel it’s my duty to share my experience with this company, to as many people as possible. Poorly vetted employees not only cost you money,…but they will cost you whatever reputation you think you’re building.
I am a senior guy and should have known…
我是个上了年纪的人，本不该在 Segway 上跟销售员匆匆签合同。条款显示在小小的 iPhone 屏幕上。关于我要处理的问题，双方有误解。我以为我的害虫防治计划是包含蚊子的，结果那是个附加服务，每21天要90美元。取消合同要付250美元。我再也不会考虑这家公司了。
糟糕的客户服务
客服态度极差，收了钱却不提供服务，收费当天就把服务取消了，而且完全不遵守关于我们除虫需求或收费的任何协议。建议找家别的除虫公司，这家不适合你
他们的销售人员撒谎了。
销售员说每次他们推出新产品我只需付59美元，一年应该只有4次。结果他们每月收我59美元，尽管他们一年只推出4次！
无礼的小混蛋
一个非常无礼的年轻男子跑到我家，我跟他说没兴趣，他还不依不饶。我让他离开我的院子，他转过身来说'你邻居说得没错'，然后朝我竖中指！这太离谱了。我打算在门口挂个'禁止推销'的牌子。他太没礼貌了，如果这就是你们公司的作风，你们迟早得关门。你们就是这么培训员工的吗？？？… 顾客拒绝你们的服务，你们就粗鲁、无礼、挑衅、骂人？？？什么破经营方式。你们听起来真的很走投无路!!!!!!!!!!!! 顺便说一句，我用 RING CAMERA 录下了他刚才那一套。你们要的话，我很乐意发一份给你们。
可疑的
有个上门推销的人来卖除虫服务。他一开始说因为邻居也在做除虫，所以给我们优惠到100美元。我老公同意后，约了两天后的服务时间，他却说我们必须签一个定期服务的合同（每月大约70美元）。我们说只想做一次，但他坚持要签合同，还说可以在首次服务后3天内取消。我查了一下这家公司，发现有很多投诉说如果错过3天窗口期，取消费高达200多美元。我们还是签了，并明确告诉推销员我们只付首次服务的费用，会在3天内取消。他说没问题，两天后会按约定来除虫。到了预约那天，没人来。我打电话给公司，他们说我已经取消了。但我老公根本没取消。我猜他们只是不想在没有合同或取消费的情况下按优惠价提供服务。他们没收费，所以也没损失什么，但这家公司看起来很不诚实，商业模式也很可疑。网上有很多评价，我建议大家在签约前好好看看。
Roy 真是尽心尽力
Roy 真是做得超出预期。这是针对恙虫的后续服务。他甚至爬上了梯子4个台阶，用他的30英寸延长杆配上他们去除黄蜂的魔法粉末，去够二楼的屋檐，把它清理掉并防止它们以后再来。颗粒剂和喷雾都用了，这样我割草时就不会被虫子咬了。Roy 干得太棒了！！！
销售时天花乱坠，售后一塌糊涂
上周，我和丈夫在家做维修时打开了一面墙，发现了一窝活跃的木匠蚁。想找快速解决方案，我们注意到邻居在和 EcoShield 的人交谈，等他们隔壁家干完活，销售员就来到我们家。 他自信地保证说问题当天就能解决，因为他刚好有个技术员就在附近几户人家。他特别跟我们说木匠蚁不是问题，所以我们当场就签了他们的年度害虫防治服务。 几个小时后，技术员来了，看了看蚂蚁，告诉我们他的处理方法对木匠蚁没用，我们需要找专门处理这类问题的。销售员当天来了两次，又是承诺又是改口。当天服务变成了「周六会有检查员过来，问题就能解决」。 周六到了，检查员告诉我们他只负责评估问题和安排其他人，不做实际处理。然后又说周一再来。 周一的时候，我们接到电话想安排下周的实际处理。我们坚持了一下，改成了周三。结果周二又有个检查员突然上门，发现我们已经看过了，就走了。 周三到了，没人来。 这时候我们打电话取消年度服务和两个专项处理。我们和两个不同的代表交谈，他们都保证账户已取消，付款信息已删除。但接下来的两天里，我继续收到电话、邮件和短信，让我讨论取消服务的事。 一周内，我们被承诺当天处理，然后改到周六，再改到周一，再改到周三，但从未真正收到我们签约的服务。如果你想要热情的销售推销，EcoShield 有的是。如果你想要一家真正能解决害虫问题的公司，我建议另寻他处。
效果差，取消流程更烂
We have a spider issue. They said that they would take care of this issue, but it looked like they were just brushing the webs away. 24 hours later, the spiders were back. I tried to cancel the service and was forwarded to an off shore contact center that kept trying to dissuade me from cancelling. They noted that I still had 3 more treatments left. I told them to cancel them all and that I removed my credit card info online. She did not care, trying to offer a discount for the remaining visits. Unproffessional, do not recommend.
千万别跟那家分店做生意……
Do NOT do business with the branch in Fredericksburg. We saw one mouse and called them. To make the sale, employee told my daughter who has a 10-month old that her baby could get Junta virus from mouse droppings and a "good parent" would sign up for a $23,000 program bc house was infested. Total bullshit and emotional blackmail of a new mother.
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