Manuel was very helpful we been having…
Manuel was very helpful we been having a gnat problem and he helped us out the staff is always very friendly.
Eco Shield的Home Pest Control Protection Plan融合了最创新的方法和最安全的产品,彻底驱除害虫并防止它们再次入侵!在Eco Shield,我们深知:无虫困扰的生活真好。
Eco Shield Pest Control(www.ecoshieldpest.com)在 OK.one 的综合评分为 1.5 分(满分 5 分),基于本站收录的 102 条用户评价,属于家庭服务分类,口碑较差。87% 的评价为 1 星,差评比例偏高;商家尚未回复差评;评价主要围绕价格、客户服务。数据最后更新于 2026-08-27。
综合149条评价来看,大多数消费者对整体体验感到失望。许多消费者反映计费结构有问题,提到隐藏收费或意外高昂的取消费用,这往往与最初的推销说辞形成鲜明对比。人们经常对服务效果表示不满,指出害虫问题未解决或治疗效果不佳。 不过,也有部分客户提到某些技术人员非常专业,工作做得很好,对他们的需求给予了充分关注。一小部分人觉得店员在上门时既专业又礼貌,带来了积极的互动体验。
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。Manuel was very helpful we been having a gnat problem and he helped us out the staff is always very friendly.
看牌子! 我前门挂着禁止推销的标志是有原因的! 我不需要解释原因。 我的牌子 clearly 可见、清晰可读。 所以…… 如果你在 Cobb county 雇佣上门推销员却无视这个牌子,请注意这也违反了当地条例,处罚可能包括 1000 美元罚款。 如果你雇的是文盲,那你自己负责! 另外,我一定会正式投诉,并且会在牌子上再加一个「禁止擅闯」的标志。如果还有人敢闯,法庭上见!
你不在家的时候他们就上门来处理。你会提前几天收到通知说他们要来,然后给你一个时间段,就像有线电视维修工那样,在工作日中间某个时段。比如周二上午11点到下午1点之间。当你在线取消服务时,他们会发短信让你打电话。经过15分钟的电话菜单转接后,你会接到一个孟买的人,你根本听不懂他在说什么,而且他不把你推销一遍他的附加服务是不会给你取消的。找个你认识的本地人,或者找个你能开车去找他的店。
他们在搞骗局。先给你做一半就完事,然后说会回来完成。结果他们没回来,当你试图取消时,他们却用合同里的隐藏费用来扣你钱。
我们有蜜蜂。技术员很有礼貌,准时到达,并试图清除它们。他说几天内它们就会消失。但它们并没有消失。再次打电话。Ecoshield说我们需要等7-10天产品才能生效。他又来了一次,用了一种他说能立即杀死蜜蜂的产品喷洒,确实有几只死掉了。然而,4天后巢仍然非常活跃。再次打电话。他们说我们需要再等7-10天。我要求与主管通话。我与之交谈的女士说主管会当天给我回电。但她没有打来。与此同时,我确信巢正在变大,而且从我读到的内容来看,我们现在不得不请专业的灭虫公司,并继续为不满意的Ecoshield服务付费。这家公司在这么多差评的情况下是如何继续存在的?有什么办法能结束他们的(我们的)痛苦?
No stars actually. Deceptive marketing practices are their standard operating procedure. Sign you into a long term contract with penalties for cancellation, then screw you over when you do try to cancel. Everything everyone else has stated - true. They suck. Avoid them like the plague. I think I'll contact my relative in the county prosecutors office, then the state Attorney General. The scam techniques they're using should certainly be illegal.
这是最差的公司。他们用昂贵的合同把你套住,而且根本解不了约,他们的客服更是烂透了。我从来没遇到过这么糟糕的经历。
首先我要说,我们住在华盛顿州 Poulsbo 郊外的乡村地区。我们的车道很长,位置很隐蔽——除非我给他们看照片,否则大多数人根本不知道那里有路。我们在车道入口处还明确挂着 PRIVATE PROPERTY 的牌子,前门旁边也贴着 No Soliciting 的告示。 更让人恼火的是,我从未联系过这家公司,没有索要过任何信息,也没有对他们提供的服务表示过任何兴趣。 显然,这些告示对他们来说毫无意义。今晚大约 6:30,我丈夫去开门,发现他们的一名技术人员从主路一路走到我们长长的车道上,试图上门推销。 我们选择住在这里就是为了安静和隐私,邻居们也是这样。当有人无视明确张贴的告示,擅自闯入私人领地只是为了做销售时,真的让人非常沮丧。尊重房主的意愿——以及他们的财产——不应该是可选项。 如果可以打零星,我一定会。可惜一星似乎是给那些无视"PRIVATE PROPERTY"和"No Soliciting"告示的人的参与奖。
一个技师上门,声称发现了老鼠粪便和白蚁,然后推销了一个约6000美元的报价,说要密封屋顶通风口(防黄蜂)并换白蚁公司——逼你当场做决定,搞得好像很紧急似的。 后来两家独立公司检查了房屋和院子,没发现老鼠粪便,也没发现白蚁,还说密封通风口不是标准做法。 这种套路——恐吓手段、夸大诊断、人为制造紧迫感、捆绑无关服务——是典型的高压销售话术,不是正规的检查结果。这公司不可信。 我取消了服务,被收了250美元的提前终止费,我之前完全没被告知这个费用,但这是我自己的错,雇佣他们的时候没查清楚。 我真的不推荐这家公司!!!
I blindly signed a 12-month contract with them without checking reviews. I had two services with them in May and June 2026 and after the second service, I ended up getting ants in my house. I called to cancel my service since I no longer trust the company and their product or lack of service. I was on the phone with them for almost 40 minutes with them trying to come back and "make things right!" I asked for cancellation and a refund since the two services cost me $438. Ultimately, they let me cancel and waived the early termination fee when I brought up the BBB and how many bad reviews and BBB complaints they have. This company should not be in business at all.
I have been having a hard time dealing with EcoShield. It looks like from all the bad reviews here, and from several others sites, that I am not alone in this. For me this nightmare started in June 2025 ECOShield goes door to door, and pushes their company on you. At the time when the gentleman came, I was in the middle of something and initially told him "NO" I was not interested. He was very friendly and persistant. I didn't want to be rude, so I let him go on to tell me about their service. I nicely said, "no" again, and that I was in the middle of something. He just kept going on. He said he could drop the price from $500 to $189/quarterly, starting that day of $199, I told him that was still too high. He started looking around and then went on about my brick beetles or whatever they're called and said he could get rid of them. I do hate those beetles and stupid me said "okay." The only reason I accepted was because he said, "I COULD CANCEL AT ANY TIME!" He did "NOT" tell me there was a CONTRACT, but that they would call or text before the next service and AGAIN, I COULD CANCEL ANYTIME UP TO JUNE OF 2026. He had a PAD, not a paper sighning. He did NOT show me really what I was sighning, just scrolled down to where I sign. I thought I was signing for my credit card to pay the first initial $199. Then he got his stuff and went around the house and sprayed. Everything went fast. Then in July another guy came and I was charged $189 I really didn't like paying that much, but okay I still had bugs to kill. There was no communication he just showed up. NO TEXT, NO EMAIL Then in Oct again they just automatically charged me $189 again NO TEXT, NO EMAIL I am retired, so I am home. I did not see ANYONE come to do anything, dogs didn't bark either, but okay maybe I was on a walk. Then in February, I got a text and an email that they were coming out. First time I received both. I called them and what I got was someone in a call center in India. Odd, since the number I called had a local area code.. I got a gal whom I had a hard time understanding her, but I explained I did not want the service anymore, and that it was to expensive and I wished to Cancel the service. She started the hard sell, and asked if they lowered the price would I continue. Well okay again stupid me, but we had spiders so she lowered it to $119. I told her after this service I wanted to cancel and she said, "sure,sure, and would gladly take care of it. I thought I was done. OHHH NOOO I noticed on my bank account that charge was not from ECHSheild but a PROsheild. Odd Then came April and I got another text and email. I called and same thing someone from India, this gal was snippy, rude and I seriously could not understand a word she said. I said, not to be rude, but could I talk to a suppervisor or someone who can speak clearer English. Pause...then she came back on, I knew it was her again, and said, can I talk to the supervisor, (classic customer service response to avoid a manager) she said, "she was the supervisor," that upset me. So I told her that I had cancelled my service in January. THIS IS WHEN I FOUND OUT THAT APPARENTLY I AM IN A CONTRACT!! She was barking at me that if I cancelled there would be a $250 cancellation charge. I barely understood that, and we went back and forth, she just repeated herself, I think. I asked for her name and well I couldn't make out. At this time I was getting agitated, and said, to have someone else call me that can speak english or email me. When I hung up I got a text asking to review ERNESTOS service? I was like who is Ernesto? Certainly not her. NOBODY CAME TO MY HOUSE TO SPRAY, I WAS OUTSIDE. MY DOG DIDN'T BARK. I've now been receiving email after email, call after call, all different numbers none of which are associated with these people, along with text after text that I owe them $250 cancellation charge. NOW WHAT? When you call you get the call center over and over. I'm guessing they will send it to collections. Then I'm going to be P****D!! The bottom line is, that EcoShield disguised cancellation penalties as promotional discounts, and now are aggressively in a collection effort against customers who tried to cancel. I have filed with the BBB and found out there is a class action lawsuit, that I intend to join.
If you invite Ecoshield into your home it is analogous to joining a cult. They will never let you out. They do not perform good service and they will offer discounts if you complain enough, but they will not let you cancel the agreement. All of their service representatives are offshore in the Philippians and they have no power to help you. This company does not understand the concept of “if we do a good job we can earn our client’s loyalty.” Instead they use the tactics employed by cable companies in the 90s. We will lock you into a contract, we will suck and you are screwed. I actually would rather have bugs…oh wait I do because they are no good at pest control.
服务明确约定初次服务和后续服务都要处理木蜂。我和销售人员、店主花了30分钟才把这件事说清楚。第二天技术员上门,却不知道自己应该处理蜜蜂,也没有正确的设备,工作没有按约定完成。我在3天内取消了合同,并试图为初次服务申请部分退款,因为他们没有做承诺的事……而这正是我签约的原因。我花了超过一个月的时间,跟EcoShield的多个客服人员沟通了两个小时,但毫无结果。永远不会再用这家公司了。
这家公司在收费上欺诈,他们继续每月从我的信用卡扣款,但应该是每季度扣一次。所以我打电话问他们关于我的服务,他们来我家服务,我告诉他们什么都没做,一个服务都没做,黄蜂巢还在原来的位置,和开始服务时一样。我要求退款,因为他们承认什么都没做,那为什么我还要为服务付费?这些人疯了,我甚至不会让他们来给我的狗窝除跳蚤,因为他们根本不知道要看什么。Thomas king
这家公司就是个骗局。我签了2年合同,打电话想付取消费解约,结果客服降价让我续了1年,还说合同到期就取消。结果根本不是那么回事。他们派了个没授权的技术员来做未经授权的服务,还收费,拒绝退款。他们反而怪我,说我应该更清楚,尽管他们的客服明确告诉我一年后合同会取消。这家公司真是可笑。
这个Ecoshield到处挨家挨户地骗人,还谎称社区里其他人是客户……他们对想做生意的对象毫无尊重……某天下午我正忙着在屋里干活,他们就在前廊用强势的方式推销。我说没兴趣,但他们问我要是有大蜘蛛问题,喷药就能杀死。然后说通常500美元的服务现在只要139美元……还保证能杀死害虫和蜘蛛。没给我解释或展示合同,就拿个平板电脑让我当天就签约。但也没说我有三天取消期。这些都没讨论,就是急着让我签一年69美元的合同。我告诉他们我要卖房,计划6个月内搬走。他们说会配合……但合同上什么都没写。销售员说有问题就找他。他们喷了药,但昆虫和蜘蛛还在繁殖……我至少打了4次电话想跟销售员Miller说话,但没人回电。我说了他们快速服务没完成需要处理,Ecoshield说会安排并通知我……但他们要么我不在家时来,要么根本不来,也没告诉我什么时候会来收尾。我收了139美元的初始费用,这个月又扣了69美元,从2026年6月10日那个上门销售员出现开始。他们就是骗人的。我要退款,取消他们这烂服务!
推销员太强势了。他们来我家,我解释说我需要些信息好研究一下公司,他却一直问我为什么、想研究什么。他变得很pushy,很不耐烦。我让他走,关上了门。我明白这公司为什么差评多了。他们派到门前的员工完全没有客户服务意识和人际交往能力。我永远不会跟那种对我的房产问这问那的人做生意。服务太恶心了。
Terrible service. Misleading marketing. Impossible phone support reps. Their timing was good, I was actually in the market for mouse control. But they falsely told me that several of my neighbors had signed up. They may have talked to them but they hadn’t, as confirmed later. The quarterly “service” was a cursory refilling of traps and attempt to sell more services. They texted me to say they were coming in February for the quarterly. I texted back saying not to, since the baits were under several feet of snow. They claim someone showed up anyway and checked what, I don’t know. They promised a free off-cycle visit to make up for it. Never happened. The traps were they put indoors didn’t work - mice ate the bait but didn’t trip the traps! When I tried to cancel for this abysmal performance they started calling every 2 days for payment. I finally threatened to open a complaint with the AG and credit card company. Three different reps heard this on separate days, agreed to cancel, and yet I got a call for payment. Sorry I ever fell for this scam.
如果能打0分我肯定打。价格虚高,客户服务极差,销售团队还直接撒谎。
这家公司到处骚扰你和你的邻居。他们甚至撒谎,告诉邻居我亲自用过他们的服务,但我根本没有。看来他们为了拉生意什么都干得出,包括谎称谁在用他们的服务。更不用说,他们让销售员大晚上9:30还来敲门,想让你签合同。他们的销售员非常强势,不会接受拒绝,经常同一天去同一个地址超过两次。我永远不会跟这种靠撒谎和欺骗拉生意的公司做生意。
共 102 条符合条件的评价