绝大多数评论者对该公司都有很好的体验。旅客经常称赞专业且友善的司机,他们通过 WhatsApp 主动沟通,提前确认旅行详细信息,并且总是准时到达预定的机场接机服务。消费者始终强调清洁的车辆、安全的驾驶条件以及非常有用的行李协助,使整个旅程变得非常舒适、顺利和无压力。
然而,一些人提到,偶尔会出现司机不准时、延误抵达以及机场接送过程中沟通不畅等问题。一些顾客还报告称遇到了不专业的行为、完全缺乏直接联系方式,或者司机完全没有出现在乘车服务上。
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。
用户怎么说 ★ ★ ★ ★ ★
不可靠 跟hoppa订了车,下一个中介是elife limo,不推荐。
出发前,司机不断更换,联系他们很麻烦。
当我们到达目的地土耳其机场时,我们找不到司机,需要当地人的帮助,他们主动给司机打电话。
回来的路上,骑手没有出现,我们也找不到联系他们的方式,hoppa也无法提供任何帮助(司机没有接听也没有出现)。在得知同一位司机早上错过了接车后,发生了这一切,可耻的。
为了解决问题(这里不太清楚已经发生了什么,因为我与 hoppa 交谈,而不是 elife) - hoppa 团队的回复最终说“司机在那里,这是在正确时间的位置的屏幕截图”(这很可能是他们从 elife 得到的) - 这显然没有发生,除非一辆车设法躲在卵石下并耐心等待。
Elife 回复 2026-01-19 Dear guest, sorry to hear you had unhappy experience on this transfer ,could you tell us more details about the complaint, such as ride ID so that we can investigate it?thank you
有帮助 ♡ ★ ★ ★ ★ ★
我根本不推荐它 我不推荐,你会为额外的压力付出这么多,他们施加了很大的压力,时间安排无法应对你旅行中可能遇到的紧急情况,他们想要的只是额外费用而且只是额外费用,汽车不符合预期,我真的不推荐,尤其是在埃及开罗,太贵了;使用替代方案;将为您提供更好的交通体验,并且您将节省金钱,尤其是您的宁静状态。
Elife 回复 2026-01-19 Dear guest, sorry to hear you had unhappy experience on this transfer ,could you tell us more details about the complaint, such as ride ID so that we can investigate it?thank you
有帮助 ♡ ★ ★ ★ ★ ★
非常好的骑行 我们打电话给司机拉蒙,让他比安排的时间更早来接我们,他非常友善地尽快赶到。他回答了我们关于这座城市的问题,让我们的旅程更加愉快
Elife 回复 2026-01-26 Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
有帮助 ♡ ★ ★ ★ ★ ★
如果可以的话我会给负分 我已经给出了 1 星评论,并联系我说“部门”正在调查此事。此后我已经发了几次电子邮件,但仍然没有任何进展。 (问题是司机没有必要的许可证/执照将人们从巴塞罗那机场运送到我们酒店所在的市中心,所以我们必须找到自己的路。)
Elife 回复 2026-01-19 Dear guest, sorry to hear you had unhappy experience on this transfer ,could you tell us more details about the complaint, such as ride ID so that we can investigate it?thank you
有帮助 ♡ ★ ★ ★ ★ ★
选择之前进行良好的沟通... 接送前进行了良好的沟通,然后顺利到达目的地。强烈推荐!
Elife 回复 2026-01-26 Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
有帮助 ♡ ★ ★ ★ ★ ★
我度过了一次非常愉快的旅程 我度过了一次非常愉快的旅程,非常感谢!
Elife 回复 2026-01-06 Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
有帮助 ♡ ★ ★ ★ ★ ★
他们与……的沟通非常好。 他们在接送地点、车辆描述和司机信息方面的沟通非常出色。他们总是准时完成每项服务。
Elife 回复 2026-01-06 Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
有帮助 ♡ ★ ★ ★ ★ ★
有史以来最好的飞行员甚至非常准时…… 有史以来最好的飞行员即使很早也非常准时,驾驶性能出色且舒适
Elife 回复 2026-01-06 Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
有帮助 ♡ ★ ★ ★ ★ ★
拉蒙一直都很友善 拉蒙一直都很友善。他给我们推荐了一些地方,我们真的很享受去酒店的旅程。
Elife 回复 2026-01-06 Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
有帮助 ♡ ★ ★ ★ ★ ★
很棒的司机! 沟通清晰,友善又专业!绝对是一个快乐的顾客!
Elife 回复 2026-01-06 Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
有帮助 ♡ ★ ★ ★ ★ ★
梨泰院 - ICN 我们的司机吉娜真的很准时。她很好地开启了谈话,让我们在旅途中感到非常舒服
Elife 回复 2026-01-06 Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
有帮助 ♡ ★ ★ ★ ★ ★
司机人真好 司机太nice了她总是更新有关接送的信息。
Elife 回复 2026-01-06 Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
有帮助 ♡ ★ ★ ★ ★ ★
奥尼斯托 Honesto 和现代出租车
Elife 回复 2026-01-06 Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
有帮助 ♡ ★ ★ ★ ★ ★
不要预订!周围服务很差 不要预订。订购 UBER,省去麻烦。司机并不像描述的那样在机场,不得不打电话并经过一番周折,结果司机迟到了 30 分钟。对预订返回机场犹豫不决,所以前一天晚上打电话确认司机接机时间。你猜怎么着?!司机从未出现,公司的解决方案是叫一辆出租车!
周围服务很差。
Elife 回复 2025-12-28 Dear passenger,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced.
Regarding Trip 1: Our driver arrived at the airport on time and attempted to contact you multiple times via phone and SMS, but did not receive a response. He also circled the pickup area with a name sign but was unable to locate you. After contacting our customer service team, he was informed that you were waiting at Gate 21, and he promptly returned there to pick you up.
Regarding Trip 2: We sincerely apologize for the service issue you encountered. To proceed with a refund, please contact the booking platform you used to make the reservation. They will be able to assist you directly with the refund process.
We appreciate your understanding and are committed to improving our service.
有帮助 (1) ♡ ★ ★ ★ ★ ★
很棒的人很棒的服务 很棒的人准时带我们去,她超级可爱,服务很棒。她还把20多公斤的行李搬上了车。欣赏金吉娜
Elife 回复 2025-12-27 Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
有帮助 ♡ ★ ★ ★ ★ ★
善良的司机 一切都很好。司机特别细心地寻找对方并确认目的地是否正确。
Elife 回复 2025-12-27 Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
有帮助 ♡ ★ ★ ★ ★ ★
司机特别温柔,而且… 司机特别温柔细心,全程表现出细心和专业
Elife 回复 2025-12-28 Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
有帮助 ♡ ★ ★ ★ ★ ★
他们定期发短信更新…… 他们定期发短信告知即将到来的接送的最新情况。我的司机阿朗非常友善且专业。 我们着陆之前他就在那里。他跟上我们的脚步,发送有关他在哪里、在哪里见面的信息。我肯定会再次与他们预订。 非常感谢你们。
Elife 回复 2025-12-27 Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
有帮助 ♡ ★ ★ ★ ★ ★
吉娜很棒而且很友善 吉娜很棒而且非常友善。对我们很友善,从着陆到我们到达酒店,他非常善于与我们沟通,给我发消息并询问最新情况。真是个好人
Elife 回复 2025-12-27 Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
有帮助 ♡ ★ ★ ★ ★ ★
我很满意 Elife 回复 2025-12-27 Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
有帮助 ♡