Fantastic customer service and the…
Fantastic customer service and the clothes were great quality
关于 Fashion Chingu
数据更新- 网站
- www.fashionchingu.com
- 分类
- 购物与时尚
- 所在地
- 新加坡
- 状态
- 待认证
- 近 12 个月
- 127 条评价
- 差评回复率
- 95%（127/134 条）
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商家自述
We're the #1 idol fashion shop - Get over 1500+ products which are looking similar to your favorite idol. Fashion Chingu is an e-commerce store founded in 2018 by a young couple who shared an interest in Kpop and Kdrama fashion but always struggled to find similar items to those worn by their favorite idols. Although styles worn by celebrities and generally easy to find, the average fan cannot afford to purchase such expensive designer items. And that's where Fashion Chingu comes in!Our store offers an incredible selection of styles inspired by Kpop idols and Kdrama characters, which can conveniently be browsed by clothing type, artist/group name, or title. Along with that, we also keep a close eye on current trends and maintain a dedicated blog that covers everything Korean fashion-related: from seasonal fads and timeless essentials to Kdrama styling deep-dives and Kpop conceptual fashion.Our team is made up of incredible young professionals spread across the globe who are incredibly passionate about our mission and how what we do truly brings joy to people's lives. The Fashion Chingu community is incredibly appreciative of the brand and they're the true driving force behind all our efforts! And as Korean culture reaches new global magnitudes, there are millions of more lives that we can touch by simply providing the best service we can.
以上内容由商家自行提供，未经平台核实。Fashion Chingu靠谱吗？
Fashion Chingu（www.fashionchingu.com）在 OK.one 的综合评分为 3.6 分（满分 5 分），基于本站收录的 533 条用户评价，属于购物与时尚分类，口碑一般。68% 的评价为 4 星及以上，19% 为 1 星；商家回复了 95% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。
评价综述
AI 生成Reviewers had a great experience with this company. Customers truly love the unique selection of apparel and products, frequently noting that items match the advertised photos and deliver surprisingly good quality. Consumers also appreciate the helpful customer service, which consistently responds quickly and provides friendly communication to completely resolve any concerns. However, some reviewers were not happy with delivery delays, mentioning that shipping took longer than expected or tracking was chaotic. A few other people also felt that sizing can be somewhat tricky to figure out or that shipping boxes sometimes arrived with noticeable dents.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Fast and Quality
Way faster than I thought it would be. Better quality than expected too.
Great jacket
Great jacket. Big, comfy and warm. Let's see how much it lasts.
Product looked nothing like advertised…
Product looked nothing like advertised and completely overpriced
Fashion Chingu 回复2023-04-27
Hi Aisyah, We are so sorry for failing to reach your expectations. It seems that you were not able to reach out to our support about this. Nonetheless, we appreciate that you have let us know about your concern. Of course, it should not happen that you will receive items that are of inferior quality. This is not what we want our customers to receive as our team ensures to do quality checking before shipping out any order. We will reach out to you shortly via your email to clear up the situation. We look forward to your cooperation and understanding. We hope to improve your experience in shopping with us. All the best and have a nice day! Your Fashion Chingu Team
My experience
My experience was great because it told me what was happening to the package and told me when it was here.
Great colors
Great colors, soft and comfy, excellent materials cloths, neatly sewed in lining !! Designed too cool and simple soft !
Thank you for your thoughtful response…
Thank you for your thoughtful response to my review. I was not expecting this. I appreciate all of the fun faction that you offer at FC!
First Time Using Fashion Chingu
First Time Using Fashion Chingu. I was happy with my purchase. I bought a shirt and skirt and both were made of good material, and looked like the pictures on the website. I think I'll be using them again!
Great products and selection
Great products and selection! Delivery takes a little bit, but overall, an excellent experience.
Amazing
I have nothing bad to say, the only thing that I may be sharing with you is that the 12 days I've had to wait before the package arrival have been felt like infinites but that's a personal vision not a problem or a negative experience! I wanted my bracelet so bad that my impatience took the lead😂
I recommend this website
It was such a good experience buying from Fashion Chingu! The garment is perfect!
Really good
Really good. They always updated me where my order was and were very kind and fast as I needed to change the size of my order and contacted them.
Love the communication all the way up…
Love the communication all the way up until the product was delivered! Love my new bracelet!
not great
colour was different. quality isn’t great. had a weird smell coming from it that is still lasting after air drying.
Fashion Chingu 回复2023-04-14
Hi Abigail, We appreciate that you have let us know about your concern. We are so sorry for disappointing your expectations. Please know that it should not happen that you will receive the item in inferior quality. Our team ensures to do quality checks before shipping out any order so from what we know we have sent you the product in the best we offer. As for the smell, our team has not picked up that concern during the check and this is the first time we encountered this issue. We apologize for the inconvenience. Our support team will get in touch with you soon. We will assist you in getting a suitable solution to your concern. All the best and have a nice day! Your Fashion Chingu Team
Out of stock
I placed my order and received a shipment notification. Later I was told one of the items I ordered was not in stock and they issued me a refund. I was very disappointed as I was looking forward to the jumper I ordered, I don't understand why it took so long to tell me they were out of stock. the item I did receive however, was of good quality, it was a beret and quite pretty.
Fashion Chingu 回复2023-04-14
Hi Sara, We truly apologize for failing to meet your expectations. We do thank you for leaving us an honest review. We understand how disappointing it is to find out that the item you wanted is out of stock. Please know that we had an issue with the quality of the sweater that you ordered. Our team found the concern during the quality check which resulted in us checking the rest of our stocks. We tried to check with our supplier about the problem and waited for a possible solution but unfortunately, we won't have new stocks for some time. We are sorry for the inconvenience but we needed to refund yours since we did not want to make you wait with uncertainty. We sincerely hope for your understanding. Our support team will reach out to you shortly to assist you if you have more questions. We look forward to hearing back from you. All the best and have a nice day! Your Fashion Chingu Team
Great products and great customer…
Great products and great customer service!
Excellent provider
Excellent provider. Excellent products.
I am in love with it
I am in love with it. The shipping was fast and easy to track and the package arrived safely and unharmed
FashionChingu lies about refunding you
According to the email they sent me, one of my orders got partially refunded because an item I ordered was out of stock which is fine. But I couldn't find my partially refunded money anywhere in my bank account or card which is not fine. So I only got one item in the mail with the price of two items.
Fashion Chingu 回复2023-04-10
Hi AD, We thank you for letting us know about your concern. We are so sorry for any inconvenience that you experienced. Please know that the refund for the out-of-stock items will be in store credits. This is written in our FAQs and we have duly informed you also via your registered email. Our support sent the notice the same day as we processed the refund. Based on policy, you are able to request a direct refund to the original payment method within 14 days after the credits were issued. We did not receive any request from you so it remained as store credits in your account. Our support will get in touch with you soon to clear up any questions and to also assist you in getting your concern resolved. We look forward to hearing back from you soon. All the best and have a nice day! Your Fashion Chingu Team
Very nice dress
Very nice dress, fits perfectly with the size guide and looks just like in the pictures. Delivery takes a while, but that‘s to be expected. Will buy again :)
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