We're the #1 idol fashion shop - Get over 1500+ products which are looking similar to your favorite idol. Fashion Chingu is an e-commerce store founded in 2018 by a young couple who shared an interest in Kpop and Kdrama fashion but always struggled to find similar items to those worn by their favorite idols. Although styles worn by celebrities and generally easy to find, the average fan cannot afford to purchase such expensive designer items. And that's where Fashion Chingu comes in!Our store offers an incredible selection of styles inspired by Kpop idols and Kdrama characters, which can conveniently be browsed by clothing type, artist/group name, or title. Along with that, we also keep a close eye on current trends and maintain a dedicated blog that covers everything Korean fashion-related: from seasonal fads and timeless essentials to Kdrama styling deep-dives and Kpop conceptual fashion.Our team is made up of incredible young professionals spread across the globe who are incredibly passionate about our mission and how what we do truly brings joy to people's lives. The Fashion Chingu community is incredibly appreciative of the brand and they're the true driving force behind all our efforts! And as Korean culture reaches new global magnitudes, there are millions of more lives that we can touch by simply providing the best service we can.
Reviewers had a great experience with this company. Customers truly love the unique selection of apparel and products, frequently noting that items match the advertised photos and deliver surprisingly good quality. Consumers also appreciate the helpful customer service, which consistently responds quickly and provides friendly communication to completely resolve any concerns.
However, some reviewers were not happy with delivery delays, mentioning that shipping took longer than expected or tracking was chaotic. A few other people also felt that sizing can be somewhat tricky to figure out or that shipping boxes sometimes arrived with noticeable dents.
I got the Black and White Plaid Skirt from Jennie (BlackPink), the Blue Side Distressed Denim Jeans from Jeongin (Stray Kids), the grey version of the jeans, and the Brown Zippered Polo Shirt from Moonbyul (Mamamoo) which was in the black version of the shirt.
The Black and White Plaid Skirt was way too short, you could see my undergarments, which is obviously inappropriate. The leather on the strap was very weak, along with the metal too.
The Blue Side Distressed Denim Jeans were too short, the crotch was too long, and they were very itchy. Also, when trying them on I pulled just a little at the side by accident and a big piece of black string came out. Also, there was no button hole.
The Brown Zippered Polo Shirt is a bit short. I am aware that in the picture of the black version of the shirt it is an XL, but it did look a lot bigger. It is also mildly itchy. But, I'm sensitive to itchy things so it feels very itchy. I had gotten an XL because it was the smallest size they had, but it still turned out a bit short.
I do not recommend shopping from here.
Fashion Chingu 回复2023-02-18
Hi April,
We apologize for failing to meet your expectations and that you have experienced this. Nonetheless, we thank you for giving us some time to leave detailed feedback. Please know that it should not have happened that you receive inferior quality items. Our team ensures to do quality checks before shipping out the orders so as far as we know we have sent you the best that we offer. If this time we have failed to determine any issues, we are more than willing to assist you in getting a suitable solution.
We see that you have emailed our support already. Our team will reply to you soon. Again, we are so sorry for the inconvenience. We hope to hear back from you and help you resolve your concerns.
All the best & have a nice day!
Your Fashion Chingu Team
The delivery takes for 3 months and they said they inspect the item before sending but the dress looks disgusting and the zip from one of my knitwear is very unsufficient. Overall, i think i will use the dress as the doormat. All clothes materials are not good at all
Fashion Chingu 回复2023-03-08
Hi Thi Kim Ngan Nguyen,
We are so sorry for failing to meet your expectations and for the disappointment. Nonetheless, we thank you for leaving us feedback. We might have replied late to your review but please know that our support has tried to reach you to assist you in getting a solution to your concerns. Of course, it should not have happened that you received items that are of inferior quality because that is not what we want our customers to get. If in this case, we have failed to check your items keenly, we will make sure to resolve the issues.
We sincerely ask for your patience and understanding. When you have the time, we hope you can check the emails we sent you. We look forward to your cooperation.
All the best & have a nice day!
Your Fashion Chingu Team
The website itself seems very appealing and the free shipping was a great deal in my opinion. When I had ordered 4 items only 2 of them arrived in one package after a month. I was confused since I didn’t get two tracking numbers, only one, and one of the items I had receive weren’t sewed properly. I asked them when my next two items would arrive and they said It would arrive later on. I waited some days and I got an email saying that only one of my items would arrive due to one of them being out of stock. Of course this is not their fault, and I got my money back for the out of stock item, but the whole process was difficult and it was hard to tell whether I would even receive my last items or not since I was not informed until I asked. The clothes I ordered was what I had wanted, I just wish that it wasn’t so difficult to order clothes and that I would get more information ahead of time.
Fashion Chingu 回复2023-02-15
Hi Den,
We are truly sorry for failing to meet your expectations and for the inconvenience you experienced. Nonetheless, we appreciate that you took the time to leave us a review. Please know that our team did its best to fulfill your order as fast as we could. Due to the COVID-19 restrictions that were placed in some of our suppliers' areas from early November till December, the processing of some of our products was affected. It made it difficult for us to get our stocks from our suppliers to our warehouse. We hope for your understanding since we needed to process the delayed orders one at a time.
We also did the partial shipments as a way for our customers to get even just a part of the items they ordered first as we continue to prepare the remaining ones. Though, we admit that our team was not able to inform you of the partial shipment notification beforehand. Apologies for this. We'll make sure to improve our services from now on.
As for the sewing defect issue that you opened up, we would love to know more about this. Of course, it should not happen that you will receive a defective item since our team does quality checking before shipping out. If we missed this one, we are more than willing to assist you in getting a solution. We will reach out to you soon via email to discuss this further.
All the best & have a nice day!
Your Fashion Chingu Team
Hi Joan,
We are so sorry for failing to reach your expectations. Nonetheless, we thank you for letting us know about your concern. Of course, it should not have happened that you will receive items that are inferior to the best quality that we offer. If there are any issues with the clothes then we are more than willing to assist you in getting the most suitable solution.
We found no record of you reaching out to us about this so we would like to get more specific details of what aspect of the clothes we have failed. Our support will reach out to you shortly to help you out. We look forward to your cooperation.
All the best & have a nice day!
Your Fashion Chingu Team
Hi Angela,
Thank you for bringing this to our attention. We are so sorry for the inconvenience. It might be the case that your order was one of the orders where our team has sent in partial shipments. This means that we have shipped out the ready item first since we need more time to prepare the other items. Please know that due to the COVID restrictions that were placed in some of our suppliers' areas from early November up until December, our processing has been delayed since we were not able to receive stocks from our suppliers to our warehouse. We hope for your understanding of the situation.
We are going to double-check your order's status with our warehouse team. Our support team will reach out to you soon to clear up your concern so we hope you can give us this chance to assist you in getting the issue solved.
All the best & have a nice day!
Your Fashion Chingu Team
My items took 3 months to arrive and when it did I only got 2 out of my 5 item purchased. I reached out to customer service and they said the manufacturer stopped temporarily due to a covid related problem. I reached out again and they promptly responded to my concerns and were very nice. They also updated me on my remaining order. There was one item that was out of stock so I got a refund for it. I wish more companies were as friendly and easy to talk to. *edit*
Fashion Chingu 回复2023-02-06
Hi A.G.
We are so sorry for the inconvenience and that you have experienced this. Nonetheless, we thank you for taking the time to share a review. Please know that the remaining items are still in processing. We are still waiting for our warehouse's update on the status of the pending items. We hope for your understanding of the delay situation which was due to the COVID-19 restrictions that were placed in some of our suppliers' areas from early November up until December 9th. Once the restrictions were lifted, do know that we have done our best to process your order as fast as we could. We also did partial shipments so that our customers will receive a part of their order first instead of not receiving anything at all for quite some time. With that, we are glad that you received the two items that we sent out first.
Another situation that caused a longer delay for the three items was the Spring vacation. Our suppliers, warehouse, and processing team were on their yearly break to celebrate the Chinese New Year last month. Again, we apologize for the long delay.
Our support team will be in touch with you soon to assist and update you on your concern. We hope that you can give us some more time to prepare the items in question and have them shipped out. We also look forward to hearing back from you.
All the best & have a nice day!
Your Fashion Chingu Team
Hi Felix,
We thank you for getting this to our attention. We are so sorry for the inconvenience. Upon checking the tracking information, your order was already delivered by the local courier. It was delivered within the estimated 7-15 days of transit to the destination country. We checked our records and it seems that you were not able to contact our support about this yet.
Please know that it was only the necklace that was shipped out. Our support team has sent you a notification email about the unavailability of the cardigan that you ordered and also to inform you of the refund that was done. Please double-check if you received our previous email and also the refund.
Nonetheless, we will reach out to you once more to clear up the situation via email. We look forward to your cooperation. Our team will do our best to assist you in getting a solution to your concern.
All the best & have a nice day!
Your Fashion Chingu Team
They missed one entire item of the order. I contacted the customer service to let them deliver the last item or make a refund., but there was no response.
Fashion Chingu 回复2023-02-03
Hi Dhin,
Thank you for letting us know about your concern. We are so sorry for the inconvenience of the late shipment of the remaining item. Upon checking our database, we see that our support team has replied to the two emails that you sent us. It would be great if you can double-check for us if you received the replies.
The remaining item is still in processing. We will be checking the status with our warehouse to confirm if it is still delayed, arrived at our warehouse, or is ready to be shipped out. Nonetheless, our support will be reaching out to you shortly so we can assist you properly on the issue. We look forward to hearing back from you so we can resolve the misunderstanding.
All the best & have a nice day!
Your Fashion Chingu Team
The article was as expected, packaging was fine, shipping time was also OK, I guess, for the fact that it had to go around the world.
One star removed because of multiple reminders to give a review. If I didn't react on first or first two reminders, that should be a hint enough. Generally, I don't give reviews when everything is fine, because that is the expected state of affairs when someone goes shopping. I write reviews when something was bad.
I ordered in November, only received part of the order in January. And I have no idea when the order will be completed. The delivery times are far too long. Once a certain time is exceeded we should be notified and have the option to be reimbursed.
Fashion Chingu 回复2023-02-02
Hi Pierre,
We apologize for the inconvenience that it took too long for your order to be fulfilled. Please know that our processing was affected by the COVID-19 restrictions that were placed in some of the suppliers' areas from early November up until December 9th. The situation made it quite difficult for us to receive stocks from our supplier to our warehouse. We hope for your understanding of the situation. We did post announcements on our help center regarding the delay to keep everyone informed. Please know that our team did our best to fulfill your order as fast as we could. We understand your frustration about not receiving any updates. We will take this as a step to improve our services.
Nonetheless, we see that you have reached out to our support already regarding the missing item and it was duly replied to. We will be checking the remaining item with our processing team. Our support will contact you soon to update you on the status.
All the best & have a nice day!
Your Fashion Chingu Team
Clothes did not fit as described. Return policy is horrid. Costs as much to return as it is to buy.
Fashion Chingu 回复2023-02-03
Hi Monica,
We are so sorry for the inconvenience. We thank you for leaving us feedback. As much as we would like to give you free shipping for the return, we cannot do so now. It's not possible for us to offer free returns when we are shipping at the same time nearly worldwide. We are aware of this issue and we plan to improve our return services in the future so we hope for your understanding till then. We will continue to provide our customers with the best service that we can.
As for the fitting, each of our clothing has its own size guide that you can use to compare the item's measurements to your own. We hope that you were able to refer to it before making a purchase. Of course, if it does not fit as described, we will help you out in getting a solution.
Our support will reach out to you shortly to clear up your concern. We look forward to your cooperation.
All the best & have a nice day!
Your Fashion Chingu Team
Overall, a good level of customer service but just a little slow on delivery. Did order in plenty of time before Xmas but didn't arrive. However, they did keep me updated and notified and refunded quickly on a sold out item. Arrived in early January. Pleased with the quality of the BTS, Jungkook jumper - better quality than I had expected.
The order is still processing 15 days after ordering. And it said orders would normally be processed within 3-7 business days.
Fashion Chingu 回复2023-01-28
Hi Kelvin,
We are truly sorry for the processing delay and that you have experienced this. It took us 15 days to complete your order instead of our usual 3-7 business days of processing. The transit though was within our estimated transit days so we are glad that had gone well. Nonetheless, thank you for sharing your experience so we can improve.
This experience doesn’t align with the quality service standards we hold ourselves to but due to the COVID-19 restrictions that were placed in some of our suppliers' areas from early November until December 9th, the shipment and arrival of our stocks have been heavily affected by it thus resulting to delays on order fulfillment. Please know that our team did its best to ship your order as fast as we could.
We would like to make things better for you so our support team will reach out to you shortly. We will clear up the situation with you once more and we hope that you can send us a response.
All the best & have a nice day!
Your Fashion Chingu Team
Gave me the wrong color shirt and shipping took around 2 to 3 months
Fashion Chingu 回复2023-01-25
Hi E.,
We thank you for bringing this to our attention. We are sorry for failing to meet your expectations. Please know that the delay in processing was caused by the COVID-19 restrictions that were placed in some of our suppliers' areas from early November until December 9th. This made it difficult for us to receive stocks from our suppliers to our warehouse, which resulted in delays in the fulfillment of orders. We sincerely hope for your understanding. Our team did its best to ship your order as fast as we could.
Indeed, processing took a month before we were able to fulfill your order. While the transit was normal and within the estimated 7–15 days. Once again, apologies for the inconvenience.
Our support team will get in touch with you soon to assist you with the wrong color shirt and provide you with a suitable solution.
All the best & have a nice day!
Your Fashion Chingu Team
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