American finance 的代表们…
The representatives of American finance were very knowledgeable and answered all the questions I had. I felt that I could trust them.
关于 Finance of America
数据更新- 网站
- www.financeofamerica.com
- 分类
- 公共及地方服务
- 所在地
- 美国
- 状态
- 待认证
- 近 12 个月
- 201 条评价
- 差评回复率
- 0%（0/8 条）
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商家自述
我们的目标？帮您实现您的目标。Finance of America的使命是帮助人们感受充实退休生活带来的喜悦与成就感。作为行业领先的反向抵押贷款机构，我们有着经得起验证的记录——从不辜负客户的信任。通过最近收购American Advisors Group (AAG)，我们将行业顶尖的零售和批发平台整合到同一屋檐下，巩固了Finance of America作为行业无可争议的领导者的地位。这种对领导力和值得信赖的卓越品质的持续承诺，为我们赢得了Better Business Bureau®的"A+"评级，以及ConsumerAffairs.com上顶级反向抵押贷款机构的荣誉。**Finance of America被Bankrate列为最佳反向抵押贷款机构，该文章发布于2024年1月。**截至2024年5月。顶级反向抵押贷款机构必须在ConsumerAffairs上有验证过的评价、总体满意度至少4星、且5星与1星评价比例至少2:1。Finance of America Reverse LLC支付月费以参与ConsumerAffairs授权合作伙伴计划。
以上内容由商家自行提供，未经平台核实。Finance of America靠谱吗？
Finance of America（www.financeofamerica.com）在 OK.one 的综合评分为 4.8 分（满分 5 分），基于本站收录的 201 条用户评价，属于公共及地方服务分类，口碑优秀。好评高度一致，94% 的评价为 4 星及以上；商家尚未回复差评；评价主要围绕客户服务、使用体验。数据最后更新于 2026-08-26。
评价综述
AI 生成综合651条评价来看，评价者对这家公司的体验普遍非常好。顾客经常称赞员工极其乐于助人、非常有耐心，在整个贷款流程中都非常专业。人们非常感激专属贷款专员的清晰沟通和快速响应，让整体体验非常顺畅。 一些评价者对贷款处理过程中遇到的沟通不畅和令人沮丧的延误表示不满。少数顾客特别提到遇到了不回复的团队人员，以及最后一刻被更换assigned代表的情况。这些人有时感到缺乏支持，并指出响应不及时让事情变得比预期困难得多。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Greg Brannis
Greg Brannis, our Finance of America Mortgage Originator, was so helpful, patient, informative and knowledgeable in our Reverse Mortgage experience. He kept me informed at all times; and answered all my questions. Our family is very thankful. Mary Smith for Esther Jones
很有帮助的体验…
代理 Frank Joseph III 对我非常耐心，向我解释了 HECM 与其他计划相比是如何运作的。
Michael 很棒
我接触的人都很友善…
The people I dealt with were so nice especially Craig. Explained everything so well. It was just so easy
我们与 John Jay 的接触…
Our dealings with John Jay were terrific - he was informative and very helpful but our dealings with other people in your organization were awful. The process was way too long with multiple problems which could have been eliminated if a list of all the data you needed was given to us at the beginning instead of piecemeal. We understand that your organization is on the West Coast but calling us at 8pm our time for information was unacceptable - the person calling should have been aware of the time difference.
穿着专业，服务也很到位，真的很感谢
Very professional service and I would recommend them to my family and friends and a young lady.That took care of me.She's awesome.The condition you have coastal, but the
一切都超棒
Everything was great. No problems at all. Good communication and kept me very well informed.
团队很棒
Excellent team of people, working together as a team to process the loan application. Kind personality's which is unusual for a large organization.
Adam Bornstein 和他的 FOA 团队…
Adam Bornstein and his team at FOA were great! All were kind, informative, and diligent during this entire process. I would not hesitate to recommend them. 5⭐⭐⭐⭐⭐
Vijay 和 Veronica 很棒！
Vijay and Veronica were an absolute pleasure to work with. They were professional, courteous and very knowledgeable. At one point during the process I opened a new bank account and got a new credit card unknowing this would complicate the loan procedure. Veronica needed to arrange a conference call a couple of times to get through the process. Whatever problems came up they knew exactly what to do to proceed. Thank you so much.
说明简洁明了…
The instructions were concise and in layman's terms for us older seniors, closing was completely in line with promises;
体验很棒
Good personalities by staff who answer the phone or return calls promptly, they explain everything and keep the process moving through completion
从头到尾你们的代表让…
从一开始到最后，你们的员工让整个流程都很容易跟进，而且一直让我觉得自己很重要。我现在还是这种感觉。太感谢了。
Curtis 很有耐心，信息也很充分，所以…
Curtis 既耐心又专业，让我们的交易过程非常顺利！！
我觉得 Suzanne Parks 很棒…
Suzanne Parks 帮了大忙，要不是她的帮助，我可能做到一半就放弃了。
Amy 给我详细解释了细节
流程很快，我会再来。
员工很专业
员工专业。做事 thorough，合作起来很顺畅。
专人跟进。贷款专员…
专人跟进。贷款专员为我尽心尽力。所有事项都做了超出要求的详细解释。强烈推荐。
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