Flywire

Hi Niranjan, We appreciate your feedback. Thank you for raising this concern. We will pass this along to our team. Best, Payment Experience Team @ Flywire

Hi Maria, We are so delighted to hear that! Thank you so much. Best, Payment Experience Team @ Flywire

Hi Halima, Thank you so much! Best, Payment Experience Team @ Flywire

Hi Choki, Thank you so much! If there is anything we can do to improve to 5-stars kindly let us know. Best, Payment Experience Team @ Flywire

Hello, Thank you so much for your feedback! Best, Payment Experience Team @ Flywire

Hi Joseph, Thank you for your feedback! We appreciate it. Best, Payment Experience Team @ Flywire

Hi Henry, Thank you! If there is anything we can do to improve and get 5-stars please let us know. Best, Payment Experience Team @ Flywire

Hi NM, We appreciate your feedback! Thank you. Best, Payment Experience Team @ Flywire

Hi Ana, We are so glad to hear that! Thank you for leaving a review. Best, Payment Experience Team @ Flywire

Hi Samuel, Thank you for taking the time to share your feedback. We’re truly grateful to hear about your positive experience with Flywire. Our team is committed to delivering secure, straightforward global payments for every Flywire user. Knowing we met your expectations reinforces our mission to be the world's most trusted cross-border payment partner. For security reasons, we are unable to provide support via social media. If you have any further questions or require clarification regarding your recent payment, please contact us via email at [email protected], and we will be happy to assist you. We’re honored you chose us for such an important transaction. If you ever need support with future payments, we’re always here to help. Kind regards,

Hi Johanne, Thank you for contacting Flywire regarding your payment! We apologize for any inconvenience caused. For security reasons, we are unable to provide support via social media. To allow us to investigate this matter further, please contact us at [email protected] and provide your payment ID, payer name, registered payer email address, and any other relevant details. We will be happy to assist you. Alternatively, you may reply to this thread with your payment ID. We look forward to hearing from you soon. For expedited assistance, please initiate a chat or view our frequently asked questions by visiting our Help & Support Center (https://help.flywire.com/hc/en-us). Otherwise, feel free to respond directly to this email and we will be happy to further assist you! Kind regards,

Hi Mahdieh, Thank you for your feedback! Best, Payment Experience Team @ Flywire

Hi Manjinder, Thank you so much! Best, Payment Experience Team @ Flywire

Hi Darlene, Thank you for contacting Flywire regarding your payment ALG761254941 to Algonquin College! We apologise for the inconvenience caused regarding one of your refunds. Please note that, for security reasons, we do not provide payment support through social media channels.  We have reviewed your case and will contact you via email to assist you further. For expedited assistance, please initiate a chat or view our frequently asked questions by visiting our Help & Support Center (https://help.flywire.com/hc/en-us). Otherwise, feel free to respond directly to this email and we will be happy to further assist you! Kind regards,

Hi Linus, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience did not meet your expectations. Regarding exchange rates, Flywire aims to offer competitive and transparent rates. We recommend comparing the rate shown by Flywire directly with your bank’s rate at the same point in time, as exchange rates fluctuate frequently throughout the day. Once a payment request is created, the quoted exchange rate is guaranteed until the payment due date specified in your instructions. We understand your concern about the account details displayed during the payment process. All payment instructions and identifiers provided by Flywire are valid and linked to your specific transaction. We appreciate your feedback on this and will share it with the relevant team for review, as clarity in payment details is important to us. If you ever feel uncertain during a payment or need confirmation of any details, our Support Team is available 24/7 and will be happy to assist you. Best regards, Payment Experience Team @ Flywire

Hi, We are so glad our team was helpful! Thank you. Best, Payment Experience Team @ Flywire

Hi David, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Flywire works to provide competitive exchange rates and a transparent payment experience. When comparing exchange rates, we recommend comparing the rate offered by Flywire directly with the rate available through your bank at the same point in time, as foreign exchange rates fluctuate continuously throughout the day. Once a payment request is created, Flywire guarantees the quoted exchange rate until the payment due date specified in your payment instructions. If you choose to pay in your local currency, the total amount displayed includes applicable foreign exchange costs. For payments made in a non-local currency, a small service fee may be applied to cover the costs associated with processing those transactions. In all cases, the total amount shown before you complete your payment reflects the full amount due, with no additional Flywire fees added afterward. For more information about what is included in your payment amount, please visit our Help Center article: https://help.flywire.com/hc/en-us/articles/360010509940 We appreciate your feedback and the opportunity to clarify how our pricing works. Best regards, Payment Experience Team @ Flywire

Hi Asra, Thank you so much for using Flywire! Best, Payment Experience Team @ Flywire

Hi Nader, Thank you so much for using Flywire! We appreciate you taking time to leave us a review. Best, Payment Experience Team @ Flywire

Hello, Thank you so much! Best, Payment Experience Team @ Flywire