At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.
Reviewers had a great experience with this company. Customers frequently praise the platform for its fast service, smooth transactions, and helpful support teams that resolve issues quickly. Many people find it to be a reliable marketplace for purchasing various digital items and game accounts.
Some reviewers were not happy with unreliable sellers, misleading listings, and frustrating dispute processes. A few consumers reported problems when promised items did not match descriptions or when support failed to assist. Additionally, people noted that filters for specific account features are missing, making it harder to find exact items.
Seller sold me botted gold, I got permanently banned, after reaching out to the seller - he blocked me.
G2G 回复2026-09-01
Hi Robert, thank you for sharing what happened. We reviewed your case and found that the account ban following the purchase is not something covered by compensation for this type of order. If you have further questions, please reach out to us at support.g2g.com.
Paid $56.34 and got completely screwed over
I bought 11,000 Valorant Points for $56.34 on G2G.
The VP was delivered and everything seemed completely normal. I used it to buy a bundle in Valorant. Six days later, the VP was removed from my account and the bundle I bought with it was removed too.
I contacted G2G and gave them evidence showing that I had the VP and the bundle before, and that they were both gone afterwards. After reviewing everything, they still denied my refund.
So now I'm down $56.34 and I don't even have what I paid for.
What makes this even worse is that the money I used was G2G store credit from a previous order where the seller got taken down before they even fulfilled my order. I gave G2G another chance, bought from another seller, and somehow ended up losing my money anyway.
I genuinely don't understand what the point of buyer protection is if something like this can happen. I paid for 11,000 VP. I no longer have the 11,000 VP or the items I bought with it. I showed them evidence of what happened and somehow I'm still the one who has to take the loss.
G2G support literally refused me without a reason even though I lost a large sum of money in my eyes. Horrible support experience.
After dealing with problems with multiple sellers and then seeing how G2G handles it when something actually goes wrong, I seriously regret using this website.
Order ID: 1787242117537JM8N
G2G 回复2026-09-01
Hi Daniel, thank you for the details you provided. After reviewing your order, we found that the points were delivered and already used before the issue occurred, so a refund could not be issued for this case. If you have further questions, please reach out to us at support.g2g.com.
They don't solve anything, offer zero compensation, and take no responsibility for allowing scam sellers on their platform, Even after submitting a ticket. This website is complete garbage.
G2G 回复2026-09-08
Hi Angel, thank you for your feedback. Our records show a resolution was provided for your ticket and accepted at the time, and the case has been closed.
bought account cs2, paid, and account seller says full access, when verify account details no email access, i request to seller full access and then seller said dont do access to email and then i request refund by g2g credits asap, support tell me need wait seller respond 72 hours interesting is: in docs of g2g says if item as not describe request refund asap is allowed, the point is: not asap need wait 72 hours sh1t site: order details:
1787948267917TQ9E-1
and one just update to all peeps: this occurs at day 29 Aug 2026, 04:17 AM today its: 01 Aug 2026, 12:21 and still my money dont go back, also in documents of faq of g2g says: if item not as describe refund asap, but now, i need wait more 72 hours for decision, so, scam site, fake, try dont buy from that site, you may got trouble faster and lose your money.
G2G 回复2026-08-31
Hi there, thank you for sharing this. Please share your order details at support.g2g.com so our team can review the access issue and the response timeline with the seller.
they didnt actually have the item on hand, it seems when you buy it only then does the 'supplier' begin the aquisition process. beware when buying they will ask you to refund if you dont agree to waiting who knows how long, you will have two options accept store credit(still pay them ultimately) or lose some money going thru with the bank refund, either way shady scenario BEWARE,
G2G 回复2026-08-31
Hi, thank you for sharing your experience. After reviewing this order, we found that it was delivered within the agreed timeframe. If you have any further questions, please reach out to us at support.g2g.com.
Hi Brendan, our team requested proof regarding the account you reported as banned, but no evidence was provided within the given timeframe, so the ticket was closed. If you can share the supporting details now, please reach out to us at support.g2g.com so we can review it again.
Hi Tomasz, our team reached out to you directly to request proof regarding the account, but no evidence was provided within the given timeframe, so the case was closed. If you're able to share the supporting details now, please reach out to us at support.g2g.com so we can take another look.
They removed +1 month subscriptions out of greed.
you can no longer get tons of services out of their pure greed.
They could have simply guaranteed accounts for 1 month only, up to 3 depending on the seller's REPUTATION. but instead they used that as an excuse to go all greedy. Their loss.
G2G 回复2026-08-28
Hi there, thank you for sharing your feedback about the changes to subscription durations. We understand this can be frustrating, and we've noted your comments for our team's review as we continue to refine our offerings.
I purchased a ranked-ready account from Hellen Wong approximately one month ago. Unfortunately, the account has already been taken back from me, despite the fact that I have invested around £60 in skins and spent considerable time ranking the account up. This is extremely disappointing and feels completely unfair. I would appreciate an explanation and a resolution to this issue.
G2G 回复2026-08-28
Hi Jayy, thank you for sharing your experience with this account purchase. Based on our review, the issue was reported after the coverage period had already ended, which is why we are unable to arrange compensation in this case. If you have any further questions, please reach out to us at support.g2g.com.
I bought an Diablo IV account about one month ago, the seller told me to not change the password or email for 10 or more days to avoid suspicion. After that , I received an email from blizzard that the email was changed (recovered account) . I contacted the seller , he responded after couple days saying that he will send another account. He sugar talk me for arround 3 weeks . After I contacted the support they said that they cant do anything because refund time has passed, even that I send them the chat history .
G2G 回复2026-08-28
Hi Kaz, thank you for sharing what happened with your Diablo IV account. Based on our review, the issue was reported after the coverage period had already ended, which is why we are unable to arrange compensation in this case. If you have any further questions, please reach out to us at support.g2g.com.
The company service is amazing but the seller’s are the problem because i got my account stolen from the seller after 4 hours of him giving it to me.
I appreciate the g2g support team for resolving the issue and soon enough in 1-14 days i will get the refund
G2G 回复2026-08-17
Hi Talalv, thank you for your feedback. We're glad our support team could help with the situation, and we appreciate your patience throughout the process.
Very good prices even compared to other marketplaces, and decent variety of products are offered. Although you ought to expect some faulty products occasionally, especially when the cost of product is small, the support has been responsive and helpful, within their capacity. Somewhat better than other similar marketplaces, thus recommended!
G2G 回复2026-08-10
Hi Elio, thank you for the detailed feedback on pricing and variety! We appreciate you noting that occasional issues can happen with lower-cost products, and we're always working with sellers to keep quality consistent.
Quick and easy.
Using a personal note talking about game stuff as if they were a friend could have been nice.
G2G 回复2026-07-30
Hi, thank you for the review, and for the thoughtful suggestion about adding a more personal, friendly touch to notes about the game - we'll pass that feedback along. We're glad the process was quick and easy.
At least they consider feedback ,just chart with people nicely,that's all I can say thank you for the service
G2G 回复2026-07-27
Hi Carolyne, we're sorry to hear about your experience with this seller's behavior. We take reports like this seriously - please reach out to us at support.g2g.com with your order details so our team can look into the seller and take appropriate action.
Although the order took a while to arrive, the quantity and products that were promised arrived.
G2G 回复2026-07-23
Hi Mr Jamez, thank you for your patience with the delivery time, and we're glad the quantity and products matched exactly what was promised. We appreciate you sticking with us!
delivered after almost 3 days ! - In the ad, the seller says they send the gold within one hour. !
G2G 回复2026-07-22
Hi Iasmin, thank you for flagging this, and sorry the delivery took far longer than advertised. We've reviewed the timeline and issued a formal warning to the seller for misrepresenting their delivery speed, with a reminder to honor what's stated in their listings. We appreciate you taking the time to report it.
For buying it's good but when u become a seller it becomes a hassle. When I first became a seller I didn't know you'd need to further verify with your id, face and what not. If I knew I wouldn't have sold my stuff there. Now my money is stuck and only thing in it's way is utility bill thingy, I've been constantly providing it with all which I can but it's getting rejected. Really stupid requirement.
G2G 回复2026-07-21
Hi, we're sorry the seller verification process has been so frustrating, especially with your funds on hold. Please share your account details at support.g2g.com so our team can take a closer look at why the utility bill submissions keep getting rejected and help get this resolved.