At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.
Reviewers had a great experience with this company. Customers frequently praise the platform for its fast service, smooth transactions, and helpful support teams that resolve issues quickly. Many people find it to be a reliable marketplace for purchasing various digital items and game accounts.
Some reviewers were not happy with unreliable sellers, misleading listings, and frustrating dispute processes. A few consumers reported problems when promised items did not match descriptions or when support failed to assist. Additionally, people noted that filters for specific account features are missing, making it harder to find exact items.
Absolute scam behavior: Buyer confirmed and reviewed, yet funds are held hostage by automated support!
As an experienced online merchant, I have never experienced such absurd support. I successfully fulfilled manual top-up order 1788666794156US8H. The buyer received the items, confirmed delivery in the live chat, and left a positive review.
Despite this, G2G support agents (Luthfi R, May C, Argenta N) repeatedly rejected the payout using blind, copy-pasted automated replies. They demanded that the buyer's email/ID appear on my personal Google Play payment receipt—completely ignoring the reality of how manual top-ups work, where I am the seller paying with my own personal card and Google account. They also falsely claimed timeline discrepancies based on their own platform's timezone bugs, completely ignoring the exact live chat and review timestamps.
I escalated the ticket to a supervisor, but their support keeps stonewalling. Releasing earned funds shouldn't require performing impossible technical feats.
G2G 回复2026-09-09
Thank you for sharing your experience, Belal. For manual top-up orders, the proof of delivery submitted must meet certain verification requirements before a payout can be released. In this case, the proof submitted did not meet those requirements, which is why the payout could not be processed at this time. The specific details have already been shared with you through your support ticket, and you are welcome to submit additional documentation there if available.
Refund money Not appearing onto my Visa debit card yet!!!
G2G 回复2026-09-08
Hi Michael, thank you for letting us know your refund has not yet appeared on your card. Refund processing times can vary depending on the card issuer. Please share your order details at support.g2g.com so our team can check the status and assist further.
I had a very disappointing experience with G2G.
I purchased two Minecraft accounts that were advertised by the seller as including a permanent Minecraft license. Some time later, Microsoft refunded the game and removed it from both accounts, leaving me with accounts that no longer contained the product I paid for.
I contacted the seller immediately. They acknowledged the issue, explained that Microsoft can sometimes issue involuntary refunds, and asked me to wait 24–48 hours while they investigated. I provided everything they requested and waited in good faith. After that, the seller stopped responding.
When I contacted G2G Support, my refund request was rejected because the order had exceeded the insurance period. I explained that the seller had advertised the license as permanent and that I had delayed only because I was waiting for the seller's promised response. Despite this, my appeal was still denied.
Based on my experience, I recommend that buyers be very cautious when purchasing digital accounts on this platform. If a problem you wont be protected.
G2G 回复2026-09-10
Hi Lotfi, thank you for your detailed feedback. We can confirm the seller provided replacement accounts for the affected items, and this was resolved and confirmed through our ticket system. We appreciate you working with us to reach a resolution.
G2G Support Enables Buyer Fraud & Ignores Proofs — Order #1786960137216JE1B
G2G support is failing its sellers and blatantly protecting dishonest buyers.
In Dispute Case #20260817121304, the buyer claimed a "quantity deficit" for a Black Desert Online Twitch Drop order that guaranteed 4,200 items. I provided complete evidence, including the buyer's OWN Web Storage History screenshots, proving that over 4,800 major items (Cron Stones & Seals) were claimed and consumed on Aug 17, 2026.
Despite the fact that:
The buyer's official game logs proved they received 4,800+ items (exceeding the advertised 4,200).
Black Desert Online mechanics enforce a strict 1-time claim limit per campaign (proving the items couldn't come from anywhere else).
The buyer's G2G purchase history confirmed no other orders were placed that day.
G2G Support ignored game mechanics, ignored official item logs, repeatedly changed their requirements, and ultimately cancelled the order to refund a buyer who had ALREADY consumed all delivered products.
This decision sets a dangerous precedent where buyers can claim digital items, consume them in-game, submit false claims, and receive a full refund with G2G's approval.
I strongly request G2G Management/Upper Supervision to audit ticket #5735822 and review the actions of agents Rhee Zchal, Setia N, and Galih Tresna for improper dispute handling and failure to protect verified sellers.
There is no point in contacting you again.
All evidence provided.
I have all the screenshots.
You are just stalling and then canceling the order anyway.
G2G 回复2026-09-08
Hi there, thank you for outlining your case. Our review found that the requested proof was not submitted within the given timeframe, which is why the order was canceled. If you would like this reconsidered with additional documentation, you are welcome to reach out at support.g2g.com.
I cant believe I used this company again ide give 0
star if I could
ordered ISK supposed too be delivered within 10 mins,
24 hours later no isk, so Cancelled order, order refunded MINUS THE PROCESSING FEE!
Unable too leave feedback for the terrible seller because I cancelled the order for none delivery!
undoubtedly the worst online games vendor in EXISTANCE
HARD AVOID!
Ide rather skin myself and sit in a vat of salt than deal with your pathetic customer services again!
Enjoy going out of business.
G2G 回复2026-09-07
Thank you for taking the time to share your experience. Order cancellations and the associated processing fee, as well as feedback eligibility after a cancellation, follow the platform's standard order handling rules. If you'd like this specific order reviewed, please share the order details at support.g2g.com so our team can take a closer look.
🚨 BUYER BEWARE — MY MINECRAFT ACCOUNTS BECAME USELESS AFTER 14 DAYS
I purchased 2 Minecraft accounts from G2G, advertised as Full Access with the original Microsoft email. Before buying, I did my due diligence and checked the Microsoft account order history. Minecraft was clearly present in the purchase history, so everything appeared legitimate.
Then, roughly 14 days later, I checked again — and suddenly the Minecraft purchases had been disputed/charged back by the original seller. The licenses were removed, and the accounts I paid for were effectively worthless.
I contacted G2G support expecting buyer protection, only to be told that there is NO WARRANTY after 14 days.
So apparently, a seller can provide an account with a legitimate-looking purchase history, wait until the warranty expires, charge back the original transaction, and the buyer is simply left with the loss.
What exactly is the buyer supposed to do in this situation?
I paid for 2 accounts, verified them before purchase, and made sure the games were actually showing in Microsoft order history. Yet after the warranty period, the purchases were reversed and I was basically told: “Sorry, you're out of warranty.”
💀 This is an absolute joke.
If you're buying Minecraft accounts on G2G, don't assume that seeing Minecraft in the Microsoft order history means you're permanently protected. The original payment can apparently still be disputed later, leaving you with nothing.
I expected an actual marketplace to provide meaningful protection against situations like this. Instead, the buyer takes all the risk while the seller can apparently reverse the original transaction later.
Think twice before buying. Check everything, save screenshots, and understand exactly what G2G's warranty covers before spending your money.
G2G 回复2026-09-11
Hi Kanwar, thank you for detailing what happened with your Minecraft account orders. Our review of the case found that the seller provided replacement accounts, and the ticket was closed after no further response was received from your side. If the replacements did not resolve the issue, please follow up on the same ticket so the team can continue assisting you.
Hi Peter, thank you for sharing your experience. We looked into your order and found that part of it was not delivered. A partial refund for the undelivered portion has been issued as store credit to your G2G account. We appreciate you bringing this to our attention.
Hello,
I bought CS2 accounts, the seller took back the accounts and G2G doesn't care about all of their customers.
I made a dispute at my bank ans my G2G account got restricted with a very cute email (I contacted the support before doing the dispute)
"Dear Eassen,
It has come to our attention that you have recently disputed a charge from your PayPal account or card issuer / bank in connection to this order number.
It might appear in your credit card / bank statement or PayPal Wallet as *Gamer2Gamer.
The dispute has resulted in a loss to our company. We urge that you contact your bank to remove your dispute. Please reply and assure us that this has been a mistake, as much as we have put faith in doing business with you."
G2G, really, go cry somewhere else and I don't care about my restriction. You know that I can get my money back. You can ban my account, I won't use your scammy services.
This is G2G right now --> 😭
G2G 回复2026-09-07
Thank you for sharing your experience. Account restrictions following a payment dispute or chargeback are part of our standard process while a case is being resolved, since the dispute itself pauses normal account activity. If you'd like this reviewed further, please reach out with your order details at support.g2g.com.
Massive 1,583+ EUR Extortion Scam by Legendary Seller PenguinStore - Ignored by Support
Scam alert! I was exit-scammed for over 1,583 EUR by "Legendary Seller" PenguinStore across orders 1785234109775D7OY and 1786127038919BNGT. He waited exactly 20 days until GamerProtect expired and used original keys to recover and steal the first expensive Valorant account. Then he held me hostage in chat and forced me to pay an extra gift card and a 410 EUR replacement fee. Right after I paid, he changed credentials and stole the second account too!
I have over 10 photos of undeniable screenshots and evidence uploaded inside each submitted ticket. Anyone can check Reddit reviews to see that this seller is a known serial scammer. He explicitly confessed to this replacement trap directly in the G2G chat log, saying: "you got ur replacement account and still making report about first one???". Support agents Luna U, Galih, and Nuke Mei are ignoring Ticket #5768108 and hiding behind a 14-day rule to protect a thief. My PC is fully reinstalled, my security is perfect—the seller manually changed everything.
I demand that G2G management steps in, freezes PenguinStore's merchant balance, and processes my full 1,575.13 EUR refund to my Trust Wallet immediately. I will not remove this public review until my money is back.
G2G 回复2026-09-08
Hi Adam, thank you for outlining both cases. For the first order, our review of the chat found that the additional payment for the replacement account was agreed upon by both parties, and we did not find evidence it was made under pressure. For the second order, it was reported after the buyer protection window had passed, so we were unable to take further action. If you have additional evidence for either case, you are welcome to submit it at support.g2g.com.
dystopiag2g does not provide consistent service. something that is labeled as no hassle and described as a boosting service is severely disorganized and no better than LFG. When I tried to establish a consistent relationship with this team they are unable to deliver on what they promise and offer. I'd advise looking for reliable boosts somewhere else.
G2G 回复2026-09-08
Hi Joe, thank you for bringing this to our attention. Your order has been refunded, and we understand this experience did not meet the standard of service expected.
Do not buy from NexusAI seller! He is selling prohibited accounts of ChatGPT on the G2G platform disguised under different products, and I fall for it. I had previously bought from his shop the same product, and was very satisfied, which is the only reason I trusted him and agreed to click "Completed". After the purchase, he manipulates you into clicking "Completed" so he can get paid immediately, but by doing so, you lose the ability to report or request a refund through the platform.
I purchased from him on August 21st, and the account completely stopped working after just 10 days. He keeps telling me to ask G2G for a refund, even though he knows we breached every possible term. Since he already got his money, he doesn't care at all about leaving me with neither the account nor my money. NexusAI shop on G2G should be permanently shut down and banned from the platform. Avoid!
Order no. 1787298549898E8Z0
G2G 回复2026-09-08
Hi Lucy, thank you for the detailed report on the NexusAI seller. Our team has reviewed the case and taken action against the seller involved. If your own order remains unresolved, please reach out at support.g2g.com with your order details.
They are scam , they closed my account and they told me they will give me my money back in 6 months, but now they don’t respond back in emails
G2G 回复2026-09-07
Thank you for sharing this, Zakaria. Not hearing back after being told about a refund timeline is understandably frustrating. We'll make sure this feedback about the lack of response reaches the team so we can look into improving follow-up on cases like this.
Terrible costumer service I got scammed by a guy claiming to sell account on X with 1000 subs. He sent botted account with 500 follows, the costumer service told me to report him over and over to them just nonsence.
G2G 回复2026-09-07
Thank you for sharing this, Nicholas. It sounds frustrating to be told to keep reporting the seller without a clear resolution, especially after receiving an account that didn't match what was advertised. We'll pass this feedback about the support process to the team so we can work on improving it.
Very Disappointing Buyer Protection and Customer Support
Very Disappointing Buyer Protection and Customer Support
I purchased two League of Legends accounts from a seller on G2G. Initially, everything seemed fine, but after using the accounts, I started becoming seriously concerned about their safety.
Because of the unusual characteristics and levels of the accounts, other players repeatedly accused me of buying them and even threatened to report me. This made me worried that the accounts could potentially be detected and banned by Riot Games, especially since I had concerns about how the accounts may have been created or leveled.
I contacted the seller directly, and he was actually willing to provide me with two replacement accounts. However, he asked me to change the review I had previously left on his store. Unfortunately, changing the review was not possible.
I then contacted G2G customer support and explained the entire situation. At first, they told me to resolve the issue directly with the seller, which I attempted to do. The seller was willing to cooperate and provide replacements, but because the review could not be changed, I asked G2G for help in finding a solution.
Their final response was simply that more than 14 days had passed since the purchase and therefore they could not do anything.
This is what I find most disappointing. I was not asking G2G for something unreasonable. There was a genuine concern regarding the safety of the purchased accounts, and the seller himself was willing to provide replacements. Despite this, G2G customer support refused to help facilitate any solution and simply referred to their 14-day policy.
In my experience, buyer protection on G2G appears to end completely after 14 days, regardless of whether a legitimate problem arises afterward.
I expected much better customer support and buyer protection from such a large marketplace. Buyers should be aware that if an issue appears after the 14-day period, G2G may be unwilling or unable to assist, even when the seller is willing to cooperate.
Very disappointing experience.
G2G 回复2026-09-07
Thank you for the detailed feedback. Buyer protection on G2G applies within a 14-day window from purchase, so cases raised after that period fall outside coverage, even if the seller is willing to cooperate separately. We understand this is frustrating when a concern surfaces later, and we'll pass your feedback about the review-lock issue to the team.
Unhelpful support team refuses to refund confirmed seller fraud over an impossible loophole
I am leaving this review to request a formal supervisor escalation. Front-line ticket support has been completely unhelpful and put my case into an unresolvable loop.I purchased two items that were later fully revoked by the developer because the seller used fraudulent payment methods. G2G has already investigated this, confirmed the merchant was a scammer, and permanently banned their account.Despite explicitly acknowledging the fraud occurred, support is refusing my refund solely because my current in-game display name does not match the text string on the original winter order invoices. Due to routine, free display name updates within the game, my visible tags changed. The developer does not provide email receipts for standard name changes. However, the core, unchangeable account login details match perfectly.A fraudulent seller successfully scammed me on your platform, G2G has banned them, yet your unhelpful team is penalizing me over a routine game feature. Please have a compliance supervisor review the private reference details attached to this review and process my refund.
Edit: Look at their atrocious response. Unable to refund because items were revoked by developer? It was literally revoked because your long-term "well reputable" seller Ashley24 with thousands of good reviews, used stolen credit cards to purchase on my account which led to both my account getting banned and items revoked due to chargeback. Your platform is rewarding fraud by protecting such sellers. What a disappointment.
G2G 回复2026-09-04
Hi, after reviewing this case again, the items were revoked by the game developer, and this type of situation is not something we are able to refund for on our platform. If you have any further questions, you're welcome to reach out to us at support.g2g.com.
I purchased an account from him. Everything okay but, after 2 months, the account was fully recovered by the seller or original owner despite the fact that I CHANGED ALL the previous owner's related information to mine.
Now the seller does not answer to any of my requests for a refund or other account delivery.
DON'T BUY ANYTHING FROM THIS PLATFORM DIRECTLY, YOU WILL BE IN TROUBLE AFTER SOME MONTHS.
G2G 回复2026-09-04
Hi Daniel, thank you for the details you shared. Your report was submitted about two months after the purchase, which is beyond the timeframe during which this type of case can be reviewed, so we are unable to take further action on this order. If you have any questions, you are welcome to reach out to us at support.g2g.com.
This seller is very responsive before you make a payment, but as soon as there is an issue, they completely ignore you. The Netflix subscription stopped working after just a few days, and even though the seller was online, they didn't even bother to read my messages. Unprofessional behavior.
G2G 回复2026-09-07
Thank you for sharing this, SweetMaïly's. We looked into your case regarding the Netflix subscription order, and the order has been cancelled with the payment refunded to you. We appreciate you letting us know about the seller's lack of response.
Terrible delivery service, I paid for something that the seller later told me they no longer had, and there's no direct option to request a refund.
G2G 回复2026-09-04
Hi Andrés, thank you for the details you shared. We can confirm the order was cancelled and the payment refunded to you. If you have any further questions, please reach out to us at support.g2g.com.
Most of the services stop working earlier than paid for.
Instead of fixing the issue, G2G support simply shrugs off the problem and denies any wrong doing or refund requests. Avoid
G2G 回复2026-09-08
Hi Justas, thank you for sharing your experience. Our records show a resolution was provided for your case and accepted at the time, and the matter was closed. If any other orders remain unresolved, please reach out at support.g2g.com with the relevant order details.
Eldorado.gg
PlayerAuctions
G2A.COM
U7BUY
IGGM
GameBoost
Skycoach
Loaded