At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.
以上内容由商家自行提供，未经平台核实。G2G（www.g2g.com）在 OK.one 的综合评分为 3.0 分（满分 5 分），基于本站收录的 950 条用户评价，属于活动与娱乐分类，口碑一般。21% 的评价为 1 星，差评比例偏高；商家回复了 97% 的差评；评价主要围绕产品、客户服务。数据最后更新于 2026-10-25。
Reviewers had a great experience with this company. Customers frequently praise the platform for its fast service, smooth transactions, and helpful support teams that resolve issues quickly. Many people find it to be a reliable marketplace for purchasing various digital items and game accounts. Some reviewers were not happy with unreliable sellers, misleading listings, and frustrating dispute processes. A few consumers reported problems when promised items did not match descriptions or when support failed to assist. Additionally, people noted that filters for specific account features are missing, making it harder to find exact items.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Sent me an invite I couldn’t accept because I was in a game, once I accepted the friend request I had to wait 2 hours to Recieve my Items, unacceptable
Thank you for sharing this, Luis. To look into the delivery time for this order, please contact our support team at support.g2g.com with your order details.
I paid G2G for a one-month digital service advertised as lasting 26–30 days. It worked on the first day only. After that, access failed repeatedly; on three occasions it was restored for just a few minutes after temporary resets, then failed again. In practical terms, the service I paid for was not delivered. I provided videos, screenshots, the complete seller chat and multiple written reports. Despite this, G2G repeatedly declared the case resolved merely because access was briefly available. That is not a genuine resolution and does not match the advertised service. As of 2 September 2026, G2G has still not refunded the €3.75. My experience was a clear failure both of the service and of G2G’s dispute handling. Potential buyers should think carefully before paying for digital services through this platform.
Thank you for the detailed account, Juanma. To have this order reviewed, please reach out to our support team at support.g2g.com with your order details so they can look into the service and refund issue.
worst website ever, they steal all the fee's so if a person scams u on the website, u lose the fee u paid, because ooh yeah we didn't help the scammer nono we paid back but yet they still take the fee u pay, never pay it back, so first u get scammed on the website, and then the website itself scams u for fee's like how insane worst website ever!!!!
Thank you for the details, Ntn. Your order was canceled and refunded to you. The order handling fee shown at checkout covers processing and administrative costs, and is non-refundable once an order has been verified, in line with our refund policy. If you have further questions about this order, you're welcome to reach out to us at support.g2g.com.
Day 3 giving G2G bad review until they resolve my case, and give me a refund. After my previous review, I've been still actively trying to actually resolve this issue. I sent them my last email and waited for a response. And? They went completely silent for two days. Then, instead of addressing my issue, they came back saying they were going to close the ticket because I didn't respond to them. Wow. I clearly freaking responded. I have the entire email exchange and a screenshot clearly showing my response. It's unbelievable that they think they can straight up lie, make a blatantly false claim to justify closing the ticket like this.
Hi Baovu, thank you for your patience. We looked into your case and the order has been cancelled with the payment refunded to you. If you have any further questions, please reach out to us at support.g2g.com.
account was banned the day after not safe to use
Hi John, thank you for sharing this. Please share your order details at support.g2g.com so our team can look into what happened with the account ban.
A couple of weeks ago, I bought top-up for the game Honkai Star Rail from a seller on G2G. The seller later issued a chargeback through their bank (literally the game sent me an email stating that), causing the game to reverse the top-up. So basically, I paid for something that was ultimately taken away because of the seller’s actions. I already contacted G2G Support about this and asked for a refund. Instead of resolving the issue, they repeatedly sent me generic responses and refused to take responsibility, claiming that my situation falls outside their Refund Policy. That's why I went on trustpilot to make a post/review warning everyone to stay away from G2G (yeah there was a previous review of mine). But do you guys know what they did? They replied to my previous review saying: “Please share your order details at support.g2g.com so our team can review the chargeback and how it was handled.” Seriously? I already contacted your support team. I already explained the situation. I already asked for help. Your support team already reviewed it (but I doubt if they actually reviewed) and refused to resolve it. So this public response feels completely performative. It gives the impression that G2G is offering to investigate & resolving the issue, when in reality they're just telling me to contact the exact same support channel I already went through. If G2G genuinely wants to help, they don't need me to start the process all over again. They can simply look at their support records/ticket history for Ticket ID #5754443 and see the entire conversation for themselves. Let me keep it short for you G2G: I don't want you to reply to this review of mine with another generic response. I need you to actually resolve it, issue me a refund because it's clearly your fault that you can't guarantee the legitimacy of your sellers.
Hi Baovu, thank you for your patience. We looked into your case and the order has been cancelled with the payment refunded to you. If you have any further questions, please reach out to us at support.g2g.com.
I spent $200 on an account, and unfortunately, the experience has been frustrating. I understand that the 14-day policy exists, but when I raised my concerns early on, support didn’t offer any real help. Instead, they kept questioning the state of my account without suggesting anything useful. The seller is unlikely to refund me, even though the evidence is clear in our ticket. To make things worse, support responses were extremely slow during the 14-day window, and each reply felt like my case was being handed off to someone new. I also noticed that G2G doesn’t allow review edits, which is disappointing compared to other platforms. I left an honest review about the seller, but I can’t update it now. What bothered me most was that after I confirmed the account was stable, support essentially brushed me off without any constructive middleman intervention. If a refund isn’t possible, I’d at least expect the platform to investigate the seller more seriously and take action to protect other buyers. Overall, I’m left feeling undervalued as a customer. I hope G2G improves both its response times and its handling of disputes, because right now, it doesn’t feel like buyers are truly protected. At this time I still demand help, please. I really don't recommend this website based on my experience, totally not worth frustration. The $200 was a big amount for me and it may be not so big for some people 😔.
Hi Hussain, thank you for the details you shared. After review, we found that the issue was reported after the coverage period for this purchase had already ended, which is why compensation could not be arranged for this case. If you have any further questions, please reach out to us at support.g2g.com.
G2G IS DEAD SINCE NEW POLICY Mon, 24 Aug, 2026 at 3:10 PM! DONT BUY ANYTHING FROM THEM. THEY WILL NOT REFUND YOU ! IF YOU BUY 1 MONTH ACCOUNT (DISNEY SPTFY NTFLX ETC) AND IT STOP WORKING 5 DAYS LATER THEY WILL NOT REFUND YOU !!!! HOPE IT CAN HELP YOU STAY AWAY FROM THESE SCAMMERS !
Hi Gonz, thank you for sharing your experience. Refund outcomes depend on the specific order and how soon an issue was reported after purchase, so we are unable to speak to your case from this review alone. Please share your order details at support.g2g.com so our team can look into it directly.
⭐ 1/5 — Absolutely terrible customer support My experience with G2G has been extremely disappointing. Sophia from customer support told me that my account will be PERMANENTLY deactivated because of a payment that they claim is allegedly fraudulent. What is even more frustrating is that she refuses to transfer me to a supervisor or another department that could actually review my case. The customer service has been absolutely unacceptable. Having to wait 10–15 minutes between almost every response, only to receive answers that do not actually resolve anything, is incredibly frustrating and shows a complete lack of respect for the customer's time. If there is genuinely an issue with a payment, the least I expect is a clear explanation of what happened, a proper investigation, and the opportunity to speak with someone responsible for the case. Instead, it feels like they simply want to close the conversation and permanently disable my account without giving me any real opportunity to explain or resolve the situation. I understand that G2G has security policies and needs to investigate suspicious payments, but that does NOT justify such poor customer service or refusing to escalate a serious case when someone's account is at risk of being permanently disabled. I am extremely disappointed with G2G and especially with the way Sophia has handled this situation. I sincerely hope someone with actual authority reviews my case instead of simply sending copy-and-paste responses from customer support. Based on my experience, I would NOT recommend G2G.
Hi Marco, thank you for sharing your concerns and for your patience while this was reviewed. Your case was reviewed by the appropriate team, and the original decision on your account remains unchanged. If you have any further questions, please reach out to us at support.g2g.com.
bought a account from Max_Chasniko it got stolen somehow then i got a new one from him so i would change my bad review (u can only change it once) then got the new account he gave me to give him good rep stolen again because of him.... very bad guy g2g doesnt help
Hi tjaupie, thank you for sharing this. Our records show the original account information was sent to you, but no response was received within the given timeframe, so the ticket was closed. If you would like this reopened, you are welcome to reach out to us at support.g2g.com with any additional details.
my acc got stolen by the seller and because that was like 3 weeks after i purchased the account i cant get my money back and he dont even got banned yea that market place is very bad
Hi Sarte, thank you for sharing this. Please share your order details at support.g2g.com so our team can look into the account and the seller's actions.
the account i bought got taken back and i wasted over $100
Hi Angus, thank you for your patience. We looked into your order and it has been cancelled with the payment refunded to you. If anything else comes up, please reach out to us at support.g2g.com.
After 2 weeks, when the warranty expires, the sellers just take the account back and then refuse to help you. EDIT: I can see the company responded blabbering about support. I already tried that. After 2 weeks, their warranty expires and there's absolutely nothing you can do to take your account back, and the seller goes unpunished. Avoid this service at all costs.
Hi Teodor, thank you for sharing this. Please share your order details at support.g2g.com so our team can review what happened with the account and the seller.
The brazilian live channels doesn’t work. I’ve test all support tips. Could you fix it please?
Hi Paulo, thank you for the feedback. Please share your order details at support.g2g.com so our team can look into the channel issue you're experiencing.
I purchased many months of strong 8k IPTV. Upon purchasing the seller confirmed they received the order and sent me a screenshot of my username and password but failed to provide me with the M3U and xtream links which are needed to login and access IPTV. I’ve reached out to the seller for the past two weeks without receiving any support. I would like a refund of the crypto I spent or have the seller respond with the necessary links to access my subscription of IPTV.
Hi Imnotwyatt, thank you for your patience. We can confirm your case was reviewed and resolved through your support ticket. If you still have concerns about accessing your subscription, please reach out to us at support.g2g.com.
Boosters logged run only putting my account at risk. I now can risk ban because some idiot wanted to put his mid ass parses on warcraftlogs. Would never purchase from them if you value your accounts safety.
Hi Mark, thank you for sharing this. Please share your order details at support.g2g.com so our team can look into the booster's actions on your account.
Hi Ravi, thank you for your feedback. Our records show the requested proof for your case was not submitted within the given timeframe, so the ticket was closed. If you have the supporting information now, you are welcome to reach out again at support.g2g.com.
Title: G2G facilitated a $2,000 account recovery scam and refuses to act on their own Fraud Policy. Review: I purchased a game account for $1,981.86 USD (Order #1784561439310XJRV). After I secured the account, the seller fraudulently used retained recovery information to steal the account back. I reported this immediately with full evidence (transaction hashes, screenshots, chat logs). G2G support confirmed the seller’s account was actioned/deactivated, proving misconduct occurred. However, they are hiding behind the "14-day GamerProtect" rule to deny me a refund. G2G’s own Terms of Service state that in cases of intentional fraud, "G2G reserves the right to recall all payments disbursed to the seller." Instead of protecting the buyer from a proven scammer on their platform, G2G allows the thief to keep the money and leaves the victim with nothing. I am now filing reports with local cybercrime authorities and the Consumers Association of Singapore (CASE). Do not use this site for high-value account purchases; you have zero protection if the seller decides to scam you after 14 days.
Hi Skrilla, thank you for the detailed information you shared. We reviewed your case and found that it was reported after the purchase's coverage period had already ended, which is why compensation could not be arranged this time. If you have any further questions, please reach out to us at support.g2g.com.
Do not ever buy anything from them. Seriously. Because if you get scammed by their sellers, they simply give no fucc. I bought Honkai Star Rail top-up from a seller on G2G. The seller later issued a chargeback through their bank, so the game company took back the top-up. Basically, I paid for something that I no longer have because of the seller’s actions. G2G refuses to take any responsibility and keeps sending me the same generic apology, claiming this falls outside their Refund Policy. But their own policy literally says: “Refunds will only be provided under the following conditions: 1.1 The buyer did not receive the order.” So how the fucc does this not qualify? I paid for the order, and the top-up was taken back because of the seller’s chargeback. I effectively did not receive what I paid for. What’s the point of buyer protection if G2G can just refuse responsibility when a seller does this? Absolutely ridiculous.
Hi Baovu, thank you for the detailed explanation. Please share your order details at support.g2g.com so our team can review the chargeback and how it was handled.
Hi there, thank you for your feedback about refund fees. If you have a specific order you'd like our team to review, please share the details at support.g2g.com so we can look into it.
共 950 条符合条件的评价
Eldorado.gg
PlayerAuctions
G2A.COM
U7BUY
IGGM
GameBoost
Skycoach
Loaded