GolfNow

Hi there, we’re sorry to hear about your experience. We understand how frustrating it is when the booking process doesn’t work as expected and promo codes fail to apply properly. Please visit **golfnow.com/support** and select “chat” for direct assistance so our team can review the issue and help troubleshoot. — Gina

Hi there, we’re very sorry to hear about this experience. We understand how disappointing it is to have a prepaid reservation canceled just days before your tee time, especially when it was planned well in advance and intended as a Father’s Day gift. That’s certainly not the experience we want for our customers. We’d appreciate the opportunity to review what happened and investigate further. Please visit **golfnow.com/support** and select “chat” for direct assistance. — Gina

Hi WMH, we’re sorry to hear about your experience. We understand how frustrating it is to cancel well in advance and then receive a credit that doesn’t fit your future plans. Hot Deal bookings do have specific terms, but we recognize how disappointing this situation feels. We’d appreciate the opportunity to review your reservation and concerns further. Please visit **golfnow.com/support** and select “chat” for direct assistance. — Gina

Hi there, thank you for the 5-star review. We’re glad to hear the course staff were helpful and kept things moving despite the bunker improvements. We appreciate your understanding during the maintenance work and are happy you still had a positive experience. Thanks for choosing GolfNow, and we hope you enjoy your next round. — Gina

Hi there, thank you for the great review. We’re glad to hear you’ve had a good experience and appreciate you taking the time to share your feedback. We look forward to helping you book many more rounds. — Gina

Hi there, thank you for the 5-star review. We’re thrilled to hear you find it easy to search for courses, book tee times, and take advantage of Hot Deals. It’s great to know everything is working well for you. We appreciate your support and look forward to helping you book many more rounds. — Gina

Hi David, we’re sorry to hear about your experience. We understand how frustrating it is to receive an error during booking and then see a charge or authorization on your card. We’d like to review what happened. Please visit **golfnow.com/support** and select “chat” for assistance. — Gina

Hi Nexa, we’re sorry to hear about your experience. We understand how frustrating it is when cancellation terms, credit usage, and expiration details don’t align with your expectations or appear inconsistent. We strive to make booking terms and policies clear and accessible, and we appreciate you sharing this detailed feedback. We’d like the opportunity to review your reservation and concerns further. Please visit **golfnow.com/support** and select “chat” for direct assistance so our team can take a closer look and help clarify. — Gina

Hi there, we’re sorry to hear about your experience. We understand how frustrating it is when a reservation is impacted by course availability and you’re unable to get the resolution you expected. We’d like the opportunity to review your reservation and investigate what happened. Please respond with your full name and the email address associated with your account, or visit **golfnow.com/support** and select “chat” for direct assistance so our team can look into this further. — Gina

Hi there, we’re sorry to hear about your experience. We understand how frustrating it is to feel like add-ons or memberships were applied unexpectedly during checkout, especially when cancellation options did not meet your expectations afterward. We’d like the opportunity to review your reservation and what occurred during checkout. Please respond with your full name and email so our team can take a closer look and help. — Gina

Hi there, we’re sorry to hear about your experience. We understand how frustrating it is when an issue isn’t resolved the way you expected, especially after being a long-time user. That’s not the level of service we aim to provide, and we also want all interactions with support to feel respectful and helpful. We’d appreciate the opportunity to review what happened and your experience with the resolution offered. Please visit **golfnow.com/support** and select “chat” for direct assistance so our team can take a closer look. — Gina

Hi there, we’re sorry to hear about your experience. We understand how frustrating it is when booking issues prevent you from securing a tee time and support isn’t able to resolve things quickly enough. That’s definitely not the experience we want for our users, and we’d like the opportunity to take a closer look at the issues you encountered with the app and website. Please visit **golfnow.com/support** and select “chat” for direct assistance so our team can review this further and help. — Gina

Hi Billy, we’re sorry to hear about your experience. We understand how frustrating it is when renewal and cancellation settings don’t behave the way you expected, especially when it results in an unexpected charge. Membership management and renewal preferences should always be clear and easy to access, and we recognize your concerns about the process you described. We’d appreciate the opportunity to review your account and what happened with the renewal and cancellation flow. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look and help. — Gina

Hi there, we’re sorry for the frustration. We understand how concerning it is to receive repeated errors during booking and then see the tee time disappear. Tee times can update in real time based on availability and demand, but we know that doesn’t make the experience any less frustrating when you’re trying to complete a reservation. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look at what happened. — Gina

Hi John, we’re very sorry for your loss and understand how upsetting and frustrating this situation must have been. We recognize your concern regarding the timing of the cancellation request and understand why you feel the initiation time should have been considered. That’s certainly not the experience we want anyone to have during a personal emergency. We’d appreciate the opportunity to review the reservation and the cancellation timeline in more detail. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look. — Gina

Hi there, we’re sorry to hear about your experience. We understand how frustrating it is when a booking mistake isn’t resolved and when you don’t receive the follow-up you were expecting. That’s not the level of service we aim to provide, and we also appreciate you calling out your interaction so it can be reviewed. We’d like the opportunity to take a closer look at your reservation and what happened. Please visit golfnow.com/support and select “chat” for direct assistance so our team can help. — Gina