GolfNow

Hi there, we’re really sorry to hear about your experience and appreciate you taking the time to share such detailed feedback. We understand how frustrating it can be when membership benefits, points, and discounts don’t feel as accessible or consistent as expected. Your concerns around usability, transparency, and overall value are important, and this is not the experience we want for our members. We’d like the opportunity to review your account and have someone follow up with you directly. Please let us know your full name and the email address associated with your account so our team can reach out and take a closer look. - Gina

Hi Gregg, thank you for the great review. We’re glad to hear everything worked out smoothly and that the process was easy for you. We appreciate you choosing GolfNow and look forward to helping you book your next round. — Gina

Hi Big Richard, we’re sorry to hear the discount didn’t match what you expected. We understand how frustrating that can be. If you’d like us to review the booking and the promotion that was applied, please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look. — Gina

Hi Candy, thank you for the wonderful review. We’re glad to hear GolfNow has been helpful for you both in Florida and Michigan. It’s great that you’re getting good value from the coupons, discounts, and ease of booking while enjoying courses in both places. We truly appreciate you using GolfNow so often and being part of the community. Enjoy your rounds and safe travels between seasons. — Gina

Hi Jake, we’re sorry to hear about this experience. Arriving for a tee time only to find the course closed is understandably frustrating, and that’s not something we want our customers to encounter. We’d like to review your reservation and help make sure the appropriate adjustment or refund is processed. Please visit golfnow.com/support and select “chat” for direct assistance so our team can look into this right away. — Gina

Hi Shug, thank you for taking the time to share such thoughtful feedback and for being a long-time member and advocate for GolfNow. We truly appreciate the years you’ve spent with us and the many referrals you’ve made. We’re very glad to hear that Sema provided you with understanding, transparency, and professionalism. We’ll be sure to share your kind words with her. Your loyalty absolutely matters to us. We hope to have the opportunity to review your concerns more fully and see what options may be available. If you don’t receive the follow-up you’re expecting, please respond with your full name and email, so we can ensure your concerns are properly escalated. Thank you again for your honesty and for giving us the chance to improve. — Gina

Hi TM, We want you to know that GolfNow does not sell customers’ personal information. We take privacy and data protection seriously and handle information in accordance with our privacy policy and applicable regulations. We also understand that value matters. Pricing can vary based on the course, demand, and rate type, and we always aim to be transparent about totals before checkout. If you have specific concerns about your account or pricing, please visit golfnow.com/support and select “chat” for direct assistance so we can address them directly. - Gina

Hi Perry, we’re really sorry to hear how frustrating this has been—especially after being a member since 2017. We truly appreciate your long-time loyalty. We’d like to take a closer look at your account and rewards history to review what happened. Please respond with your full name and email address so we can locate your membership and investigate further. Thank you for your years as a member and for sharing your feedback. - Gina

Hi Robert, we’re very sorry to hear about this experience. Not receiving a confirmation or receipt and then seeing a charge on your card is understandably concerning. We’d appreciate the opportunity to review the reservation and the refund request in detail. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look and work toward a resolution. — Gina

Hi Patrick, we’re sorry for the frustration. Having to repeatedly change your password just to log in is definitely not a smooth experience. If you’re still having trouble, please visit golfnow.com/support and select “chat” for direct assistance so our team can review your account and help get this resolved quickly. — Gina

Hi Carlos, we’re sorry to hear about the situation and hope everything is okay. We understand how frustrating it is to cancel due to a medical emergency and then not receive a credit or refund. We’d appreciate the opportunity to review your reservation details to ensure everything was processed correctly. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look. — Gina

Hi Michael, we’re sorry to hear you’re feeling this way. We understand how frustrating it can be if you’re not seeing the discounts or availability you expected in your area. We’d appreciate the opportunity to review your account and your refund request to make sure it was properly received and addressed. Please visit golfnow.com/support and select “chat” for direct assistance so our team can look into this with you. — Gina

Thank you so much for the kind words! We’re thrilled to hear that you find GolfNow easy to use and member-friendly — that’s exactly what we aim for. Making it simple to find and book tee times is what it’s all about. We appreciate you being part of the GolfNow community and look forward to helping you book your next round! - Gina

Hi Michael, if something doesn’t look right on your reservation, we’re happy to take a closer look. Please visit golfnow.com/support and select “chat” for direct assistance, and our team can review the booking with you. - Gina

We love to hear that! Making it easy to find and book the perfect tee time is exactly what we’re here for. Thanks for choosing GolfNow, and we’ll see you on the course soon! —Gina

We’re sorry to hear you’re feeling this way. We understand how frustrating this can be. We’d appreciate the opportunity to take a closer look at what happened and review your reservation details with you. Please visit golfnow.com/support and select “chat” for direct assistance so our team can help. We value all of our members and are sorry we didn’t meet your expectations here. — Gina

We’re really sorry to hear about this experience. We understand how frustrating it can be. That’s not how we want GolfNow to feel for anyone. We’d appreciate the chance to review what happened and see how we can help. Please visit golfnow.com/support and select “chat” for direct assistance so our team can look into your reservation and credit details. Thank you for sharing your feedback—it helps us improve. - Gina

Thanks for reaching out. We’re sorry for the confusion when trying to use your points at checkout. For direct help, please visit golfnow.com/support and select ‘chat’—our team is here to assist and make things right where possible. We appreciate you bringing this to our attention and hope to get you back to booking with ease soon.

We’re very sorry to hear about your experience and understand how concerning this is. This is certainly not the experience we want for our customers, and we take situations like this seriously. So we can take another look and ensure the correct reservation and payment details are reviewed, please reply with your full name and the email address. This will allow us to locate the booking and investigate further. For direct help, you can also visit golfnow.com/support and select ‘chat’—our team is here to assist and make things right where possible. Thank you for bringing this to our attention, and we appreciate the opportunity to review this more closely.

Thanks for taking the time to share your experience—we’re really sorry for the frustration and confusion you’ve encountered. That definitely isn’t the smooth, reliable process we aim to provide. We’d like to help make this right. Please visit golfnow.com/support and select ‘chat’ for direct assistance from our team. Thank you again for your feedback—it helps us improve. - Gina