GolfNow

Thanks for the kind words! We’re glad you found it easy to book and scored a good deal—that’s exactly what we’re here for. - Gina

Thanks for your detailed feedback—we’re truly sorry this has been your experience. We understand how frustrating it is when issues arise and it feels like there’s no clear resolution. That’s not the kind of experience we want to deliver. We aim to be transparent with our pricing and policies. We’d appreciate the opportunity to make this right. Please visit golfnow.com/support and select ‘chat’ for direct assistance from our team. - Gina

Thanks for the great review! We’re thrilled to hear you had an awesome experience at Dogwood Hills and that booking through GolfNow was smooth and transparent—just the way we like it. Can’t wait to help you plan your next round! - Gina

Thanks for sharing how you use GolfNow—that’s exactly how we hope it helps! We’re glad it’s your go-to for discovering new courses and checking prices when you travel. Using local insight alongside the app is a smart move, and we’re happy to be part of your process. - Gina

Thanks for sharing your feedback—we’re really sorry this was your experience. We truly understand your frustration. While we do our best to be as transparent as possible with our policies, we know it can still feel disappointing when expectations don’t align. We’d love the chance to help make things right. Please visit golfnow.com/support and select ‘chat’. We appreciate your feedback. - Gina

Hi Craig, We’re really sorry to hear about your experience. That’s not the kind of service we strive to deliver, and we understand how frustrating it can be when changes aren’t seamless. We’d love the chance to make this right—please head to golfnow.com/support and select “chat” for the fastest assistance. We appreciate your feedback and hope to earn back your trust. Kelsey

Thanks, Joe! Glad to hear things are running smoothly and that you’re enjoying the app’s features. We’re always working to make it even easier to find and book your perfect round—feedback like this helps us get there. Kelsey

Thanks, Cedric! We’re so glad we could help out—especially during the busy holiday season. Here’s to smoother tee-time bookings and great rounds ahead! Kelsey

Hi Greg, We’re sorry to hear about your experience—this isn't the level of service we aim to provide. We’d love to take a deeper look into what’s going on and help get things back on track. For the quickest support, please visit golfnow.com/support and select “chat.” Thanks for your patience, and we hope to help you tee it up again soon. Kelsey

Hey Richard, We’re sorry to hear about your experience. We’d really appreciate the opportunity to learn more so we can continue improving for our golfers. Please visit golfnow.com/support and select “Chat” so our team can take a closer look and help make this right. Wishing you a happy holiday season, Kelsey

Hi Dave! Thanks for taking the time to share — we’re happy to hear booking your tee time was quick and easy. Hope you have a great round! Kelsey

Hi Tim, Sorry to hear this was your experience. We'd love to hear more. Please be on the lookout for an email requesting additional information. Thanks again for your honest feedback — it helps us improve. Kelsey

Hey Brandon, Sorry to hear this was your experience. We're always striving to do better, and this is not the level of support we aim to provide. We'd love to hear more. Please be on the lookout for a request for additional information. We would love to hear more and make things right. Kelsey

Hi Herbert, Thank you for being a member of GolfNow. We're sorry to hear that your Black Friday code did not work. The Black Friday code was for our 'Hot Deal' tee times. We'd love to make things right—please reach out to golfnow.com/support and select 'chat' so the team can assist directly. Thank you again for your feedback; it helps us improve. Kelsey

Hi there, Thank you for the feedback. This is not the level of support we strive to achieve. We'd love to hear more. Please be on the lookout for an email requesting additional information. Kelsey

Hi Kevin, We’re really sorry to hear about this experience—no golfer should end up in an uncomfortable situation at the course, especially when you’ve already paid a deposit. The remaining balance should always reflect the down payment, and we understand how frustrating it must have been to sort out the difference at check-in. We would like to review your booking and work with the course to understand what happened and ensure you’re taken care of. Please visit golfnow.com/support and select “Chat” so our team can look into this directly. Thank you for bringing this to our attention—your feedback helps us improve the experience for every golfer. Kelsey

Hi Karima, We’re really sorry for the trouble you experienced with your Heritage Palms booking—being charged multiple times and having to follow up repeatedly is incredibly frustrating, and it’s not the experience we want for any golfer. We also understand that the vouchers offered didn’t address the core issue, and we appreciate you sharing that feedback. Our team would like to review your case again to ensure that your refunds are processed correctly and to determine what additional support we can provide. Please visit golfnow.com/support and select “Chat” so we can review your issue and make it right. Thank you for taking the time to share your experience—your feedback truly helps us improve system reliability and customer support for all golfers. Kelsey

Hi there! We’re truly sorry for the frustration—this is definitely not the smooth experience we want for our golfers. The reservation page issue you described isn’t expected behavior, and we appreciate you sharing the details. Our team is investigating the issue so we can get things working correctly again. In the meantime, please visit golfnow.com/support and select “Chat” so we can help cancel your reservation and make sure your account is taken care of. Thanks for letting us know—and for being a long-time golfer with us. Kelsey

Hey Kristen, We’re truly sorry to hear about your friend’s wedge. Something that meaningful—especially with such sentimental value—should never be a source of stress on what should be a great day of golf. We’re also very sorry for the interaction you had with our team. You deserved compassion and support, and we apologize that you didn’t receive it. We encourage you to reach out to the course directly, as they may be able to help reconnect both golfers with their clubs. If you continue to have trouble or if you need help with the membership fee issue, please reach out to us at golfnow.com/support and select “Chat.” We’ll review both situations in detail and do everything we can to make this right. Thank you again for taking the time to share this—it truly helps us improve. Kelsey

Hey Paul, Thank you for your feedback. We're so sorry you have had this experience. Please be on the lookout for a request for additional information. Happy to escalate this with the team. If you need immediate assistance, please use our chat feature on golfnow.com/support/contact-us/. Thank you again—your feedback helps us improve. Kelsey