Hi there, thank you for the great review. We’re glad to hear you’re enjoying the variety of Hot Deals, affordable pricing, and easy booking experience.
We appreciate you choosing GolfNow and look forward to helping you discover and book many more great courses.
— Gina
L
Larry McCain · 写过 8 条评价 · 体验于 2026-04-28 ·
★★★★★
轻松搜索和预订开球时间。
搜索和预订开球时间非常方便。
GolfNow 回复2026-05-08
Hi Larry, thank you for the 5-star review. We’re glad to hear you’re enjoying how easy it is to search and book tee times.
We appreciate you choosing GolfNow and look forward to helping you book many more rounds.
— Gina
R
Ron · 写过 3 条评价 · 体验于 2026-03-21 ·
★★★★★
我现在喜欢高尔夫
我现在喜欢高尔夫。我喜欢玩的球场价格优惠,并且可以快速轻松地预订一轮。
GolfNow 回复2026-05-08
Hi Ron, thank you for the great review. We’re glad to hear you’re enjoying the rates on your favorite courses and finding it quick and easy to book.
We appreciate you choosing GolfNow and look forward to helping you get out on the course again soon.
— Gina
Hi Bruno, thanks for the thoughtful review. We’re glad you’re enjoying the ability to compare courses, pricing, and filters—that’s exactly what we aim to deliver.
We’re sorry to hear about the issues with the recent update, especially around viewing reviews and the app hanging during booking. That’s definitely not the experience we want, and we appreciate you calling it out.
If you continue to run into these issues, please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look.
— Gina
Hi Damien, we’re really sorry to hear about your experience. We understand how frustrating it is to feel like you’re not able to reach support, especially when you’re waiting on a refund.
That’s not the experience we want, and we’d like to help get this resolved for you. Chat should be available through our support page, and if it’s not appearing, that’s something we’d want to look into as well.
Please visit golfnow.com/support and select “chat” for direct assistance so our team can review your refund and help move this forward.
— Gina
Hi James, we’re really sorry to hear about this experience. We understand how concerning it is to see duplicate charges, especially when you did not intend to authorize them.
That’s definitely not the experience we want, and we’d like to take a closer look at the transactions, your membership status, and what may have caused the duplicate charges.
Please visit golfnow.com/support and select “chat” for direct assistance so our team can review your account and help work toward a resolution as quickly as possible.
— Gina
Hi Christopher, thanks for your feedback. We understand how frustrating it can be when flexibility doesn’t match your expectations, especially with changing weather and timing.
We’d appreciate the opportunity to review your experience and help clarify any of these details. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look.
— Gina
Hi Nik, we’re sorry to hear about your experience. We understand how frustrating it is when refunds take longer than expected and fees don’t align with what you anticipated.
That’s not the experience we want, and we’d like the opportunity to take a closer look at your reservation and charges.
Please visit golfnow.com/support and select “chat” for direct assistance so our team can review this with you and help.
— Gina
Hi CC, we’re sorry to hear about your experience. We understand how frustrating it is to deal with weather-related cancellations and then feel like the resolution doesn’t match the situation.
Course status and closures are determined directly by the course, but we know that doesn’t make it any less frustrating when you’re trying to make the right call ahead of time and can’t get confirmation.
We’d like the opportunity to review your reservation and what happened in more detail. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look and help.
— Gina
Hi there, we’re sorry to hear about your experience. We understand how frustrating it is to have a tee time canceled by the course and then run into issues with both the refund and pricing.
This is not the experience we want, and we’d like to take a closer look at your reservation, the cancellation, and the rate that was applied.
Please visit golfnow.com/support and select “chat” for direct assistance so our team can review the details and help work toward a resolution.
— Gina
Hi there, we’re sorry to hear about your experience. We understand how frustrating it is to cancel in advance and still not receive the type of refund you expected.
We’d appreciate the opportunity to review your reservation and see if there’s anything further we can do. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look.
— Gina
J
Jim Fahrner · 写过 3 条评价 · 体验于 2026-04-15 ·
★★★★★
轻松预订
GolfNow 预订非常简单,入住也很方便。有时还提供预付费选项,使办理入住更加快捷。
GolfNow 回复2026-04-27
Hi Jim, thank you for the great review. We’re glad to hear booking was easy and that the pre-paid option helped make check-in even smoother.
We appreciate you choosing GolfNow and look forward to helping you book many more rounds.
— Gina
Hi Matthew, we’re sorry to hear about your experience. We understand how frustrating it can be when plans change and you’re unable to get the flexibility you expected.
We recognize how important clarity and flexibility are to the overall experience.
We’d appreciate the opportunity to review your reservation and see what options may be available. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look.
— Gina
P
Peter Lawther · 写过 3 条评价 · 体验于 2026-03-30 ·
★★★★★
上周通过…预订了开球时间
上周通过 Golf Now 预订了开球时间。球场早上打电话给我说临时果岭和只有 15 个洞。他们很高兴给我退款,但说我必须通过 Golf Now 回去。我尝试拨打电话 - 号码不起作用并发送电子邮件但没有回复!所以我刚刚要求我的信用卡公司退款。更糟糕的是,我在这里收到了一条回复,要求我通过实时聊天进行回复,但这也不起作用!
GolfNow 回复2026-04-13
Hi Peter, we’re sorry to hear about your experience. We understand how frustrating it is to have a tee time impacted by course conditions and then run into trouble getting support.
Please visit golfnow.com/support and select “chat” for direct assistance so our team can look into this and help get it resolved.
— Gina
Hi Colin, we’re really sorry to hear about your experience. We understand how frustrating and concerning it is to see one price during checkout and then be charged a different amount after completing the booking.
Pricing, including any member-exclusive rates, should always be clearly reflected before payment is finalized. What you’ve described is not the experience we want, and we take this seriously.
We’d like the opportunity to review your reservation and the pricing details in full. Please provide your full name and the email address associated with your account so our team can investigate further.
— Gina
Hi Josh, we’re sorry to hear about your experience. We understand how frustrating it is when a valid gift card doesn’t work as expected.
We also apologize for the interaction you had with support. You should always receive clear, accurate information and the ability to have concerns properly addressed.
We’d appreciate the opportunity to review your account, the gift card, and the renewal attempt to better understand what happened. Please respond with your full name and email, so our team can take a closer look.
— Gina
T
Tim Fuller · 写过 1 条评价 · 体验于 2025-12-31 ·
★★★★★
你的应用程序显示我已经取消了 T 恤……
您的应用程序显示我取消了彭塞科拉 Lost Keys 的开球时间(30°,并于 36 小时前取消)。 1 月 1 日和 2 日在那里比赛后进一步检查,我发现比赛没有被取消。第一次取消使用应用程序并说10个免费使用。最初取消时显示剩余 9 个。
这是一个很热门的交易,所以所有的钱都归 GN 而不是课程。他们说他们会打电话给球场以确认我没有参加比赛,但球场上没有人接听,也没有后续行动。我想我需要向 Visa 进行退款审查,因为正如他们在一周前最后一次电话中所说的那样,没有积分。
GolfNow 回复2026-03-30
Hi Tim, we’re sorry to hear about this experience. We understand how frustrating it is to see a cancellation reflected in the app, only to later find out it may not have processed as expected.
We’d like to take a closer look at your reservation, cancellation activity, and the follow-up you were expecting. This is not the experience we want for our users, and we agree it should be handled clearly and accurately.
Please visit golfnow.com/support and select “chat” for direct assistance so our team can review the details and help work toward a resolution.
— Gina
A
Alex Jordan · 写过 1 条评价 · 体验于 2026-03-17 ·
★★★★★
决定在 t 时间取消…
决定取消一次在唐尼(狗场)的洛斯阿米戈斯(Los amigos),但便宜且可用。 2 天前,由于天气原因,我决定取消 (100*+)。我打电话给课程并取消了。他们很快就跟我说好的谢谢然后挂断了电话。
1 周后,我被收取 240 美元。我与总经理 Mike Shelton 进行了交谈,他告诉我我必须与 GN 打交道。他说“你买了一张演唱会门票,不管用不用都得付钱”
我在印度的 GN 客户服务处与 Vishnu 进行了交谈,他告诉我给课程打电话。 我永远不会再使用 GN 并将让尽可能多的人知道我的经历。我过去已经取消过很多次了,但从来没有像这次这样感觉被搞砸了。 感谢上帝,还有许多其他更好更专业的课程(和通用汽车)。
GolfNow 回复2026-03-30
Hi Alex, we’re sorry to hear about your experience. We understand how frustrating it is to cancel in advance and then still be charged, especially when you were directed back and forth between the course and GolfNow.
We’d appreciate the opportunity to review your reservation and the communication between both sides to better understand what happened. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look.
— Gina
A
Anthony Jones · 写过 1 条评价 · 体验于 2026-03-25 ·
★★★★★
糟糕的管理
Golf Now 没有遵守他们的取消政策。
我尝试在 24 小时窗口之前取消开球时间。现在高尔夫拒绝退还我的钱。高尔夫现在指责球场不归还我的钱,高尔夫球场现在又指责高尔夫。我不应该因为取消山地开球时间而受到惩罚。做得更好
GolfNow 回复2026-03-30
Hi Anthony, we’re sorry to hear about your experience. We understand how frustrating it is to cancel within the expected window and then feel caught in the middle between the course and GolfNow.
We’d appreciate the opportunity to review your reservation and see what happened. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look.
— Gina
Hi Eric, thank you for your thoughtful review and for being with GolfNow for over 15 years. We truly appreciate your long-time support and loyalty.
It’s great to hear how much value you found over the years, from Hot Deals to memorable rounds in places like Arizona and Tahoe. We also understand your perspective on how pricing and the overall landscape have evolved, and how that impacts the experience.
We’re glad to have you as a GolfPass member and that you continue to book with GolfNow. Your feedback is important, and we appreciate you sharing it.
— Gina