5 Stars
Quick shipping, competitive price and just an excellent first-time experience
Headphones.com is the world's best headphone and home audio store and an authorized dealer for Focal, Audeze, Meze, Astell & Kern, iFi, Chord, Audioquest, Mr Speakers, Hifiman, Audio Technica, SPL, Naim, Empire Ears, 64 Audio, Beyerdynamic, Cayin, Grado, Mytek and Stax
以上内容由商家自行提供,未经平台核实。Headphones.com(www.headphones.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 202 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,93% 的评价为 4 星及以上;商家回复了 27% 的差评;评价主要围绕产品、客户服务。数据最后更新于 2026-09-07。
Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the exceptional customer service, noting that the support team is extremely responsive, knowledgeable, and always ready to help. Buyers also appreciate the fast delivery and smooth purchasing process when acquiring their favorite audio gear and equipment. Some reviewers were not happy with order fulfillment, mentioning unexpected shipping delays and long wait times for pre-ordered items. A few shoppers occasionally experienced issues with open box products arriving damaged or defective upon arrival. Despite these occasional setbacks, most individuals remain very satisfied with their overall shopping journey.
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。Quick shipping, competitive price and just an excellent first-time experience
Headphones.com, is the first place I go, when looking for new gear. Their customer service is stellar, and they truly make even a small purchase a pleasant experience. They honestly want to ensure everyone has the best interaction they can possibly provide. I always am treated more as a friend, than just another customer. Whether I'm buying ear pads, or a new complete setup. I couldn't recommend them, higher, unles they were giving me, my new gear, for free! They have become an important part of the audiophile/headphone community. They are truly an amazing company, run by headphone hoarders, just like their clientele! They understand us, because, they are us! I can't thank them enough...
Delivered on time, timely communication and updates, great headphones.
Shipping was fast, representatives reached out to ensure my experience was smooth, and the headphones arrived in one piece! Very satisfied.
Easy choice, quick and easy checkout, quick responses and fast delivery. What more could you want.
I found a great product at a great price. The trick with Heaphones.com is to visit the site on a regular basis. So many products are sold out or back order, you can get pessimistic about finding something good. But good deals do pop up, so you need to check regularly to grab them.
Absolutely sensational quality. Few steps over Gen 1. Dynamics improved,Bass is punchy and Low.Crystal clear voice and instrumental delivery. Wow.Its like having a $30K audiophile system always with you!
Pleasure dealing with them. Transparent transaction, attentive service and good product. Multiple times dealing with them and probably will come back when new item fancies my mind.
I have purchased from Headphones.com a few times now and I like their selection, customer service, and fast delivery. They have a great return policy also, and I say that, although I've never had to return anything I've purchased. In my opinion, they are an honest, reliable online retailer, that should be at the top of your list if you're an audiophile.
This was 3rd purchase from Headphones.com. All three have been positive. Fast service, excellent packing, Items exactly as described. In my experience these guys are pros.
Ordered on a monday night, received it on friday the same week. The headphones was an open box deal and showed up in pristine condition. Dealing with customer service was a joy even before having paid for the product.
Good service, and it helped that you were the only source I could find of a set of blue LSX II.
当 Listenmore 电缆首次推出时,我买了一根。 当我看到平衡版本现已上市时,绿色记住你是我最喜欢的颜色,而且那天是我的生日,我无法抗拒。 Headphones.com 第二天发货,无需支付额外费用,并且完好无损。 它的作用就像以前的电缆一样,并且提高了我耳机的音质。
I'm still waiting on my package, it was once delayed on your end because they weren't told in shipping of the order, now delayed because of FedEx
After an initial mixup, customer service was extremely responsive. They asked me to wait a while so they could make it right. While I was waiting, they kept in touch. When the new correct headphone arrived. It was in excellent shape, better than I had hoped for.
My experience with headphones.com wasn’t great. I pre-ordered the HDB 630, and on the day they were supposed to ship, I checked on the status and messaged them. They told me the headphones would ship that night, but that didn’t happen. I messaged them again the next day, and they said they’d check with the shipping department and get back to me. It wasn’t until I followed up again that I learned they had messed up and sold all the headphones without fulfilling my pre-order. They gave me a $50 gift card, but that doesn’t make it right—I just wanted my headphones.
Easy order process.
My order of open box Sennheiser HD600 headphones arrived in dreadful condition, but April was able to quickly arrange a replacement, which arrived only a couple days later, in perfect condition. This is a great company with fantastic people working for it. All my purchases have been handled with efficiency, all my questions have been answered fully, and all my interactions with people at the company have been exemplary. I highly recommend Headphones.com!
共 202 条符合条件的评价