Hubble Contacts

Hi Sherleen, thank you for your kind words. We're so glad our customer service team was able to provide the help you needed. We truly appreciate your support! Cheers, The Hubble Contacts Team

Hi Andre, we're sorry to hear about your experience, and we sincerely apologize for the lack of communication. This is not the kind of experience we aim to provide. We'd like the opportunity to look into this further and determine the best way to assist you. Please send us an email at [email protected] with the subject line "ATTN: TRUST PILOT", and our team will prioritize your concern and investigate what happened. Thank you for bringing this to our attention. We appreciate the opportunity to make this right. Kind regards, The Hubble Contacts Team

Hi Bernadette, Thanks for the love and for choosing Hubble. We're so happy to have you as part of the Hubble. Kind regards, The Hubble Contacts Team

Hi Michael, thanks for the wonderful feedback. We're glad you've had a smooth experience with us. We truly appreciate your support! Cheers, The Hubble Contacts Team

Hi George, we're glad having your contacts delivered right to your door has made things easier. Thanks for choosing Hubble! Cheers, The Hubble Contacts Team

Hi Michelle, We're sorry to hear you've experienced issues with your recent lenses. We take quality concerns very seriously. To help make things right, we've issued a free replacement order to cover the affected lenses. A member of our team will also reach out to you via email to make sure you're fully taken care of. Thank you for bringing this to our attention and for giving us the opportunity to make this right. Kind regards, The Hubble Contacts Team

Hi Angela, Thank you for sharing your experience. It means so much to know our lenses have made such a positive difference for you. We truly appreciate your support! Kind regards, The Hubble Contacts Team

Hi Jessica, Thank you for your kind words. We're glad you've had a smooth experience with us. We truly appreciate your support! Cheers, The Hubble Contacts Team

Hi there, We're glad you've been enjoying your experience with our lenses. Thank you for choosing Hubble and for sharing your feedback! Cheers, The Hubble Contacts Team

Hi Casey, we're sorry for the frustration you've experienced regarding your subscription. To help make things right, we've canceled your subscription and processed a refund for the most recent charge on your account. If you ever decide you'd like to order from us again, you can easily reactivate your subscription through your online portal or by reaching out to our customer service. Thank you for bringing this to our attention and for giving us the opportunity to make this right. Kind regards, The Hubble Contacts Team

Hi Floyd, We're delighted to hear we've been able to meet your needs consistently. Your support truly means a lot to us! Kind regards, The Hubble Contacts Team

Hi Szilvia, We're glad to hear our online vision test made it easy to renew your prescription and that your orders have been arriving promptly. We're sorry to hear you've experienced issues with some of your lenses. We take quality concerns very seriously. To help make things right, we've issued a free replacement order to cover the affected lenses. A member of our team will also reach out to you via email to gather more details about your experience and make sure you're fully taken care of. Thank you for bringing this to our attention and for giving us the opportunity to make this right. Kind regards, The Hubble Contacts Team

Hi Maria, we thank you for bringing this to our attention, and we're sorry to hear about your experience. We take quality concerns very seriously. To help make things right, we've issued a free replacement order to cover the affected lenses. A member of our team will also reach out via email to gather more details about your experience so we can share them with our Quality team and make sure you're fully supported. Thank you for giving us the opportunity to make this right. Kind regards, The Hubble Contacts Team

Hi Sarah, thanks for the wonderful feedback. We're thrilled to know we've made your contact lens experience simple and convenient. We truly appreciate your support! Kind regards, The Hubble Contacts Team

Hi Meredith, We sincerely apologize that your recent experience with our lenses wasn't the one we strive to provide. Your experience is important to us. To help resolve this, we've sent a free replacement order to cover the affected lenses. Our team will also follow up with you via email to gather more details and ensure you receive the support you need. Thank you for letting us know, and we appreciate the chance to make this right. Kind regards, The Hubble Contacts Team

Hi Lisa, we're sorry to hear about your experience, and we apologize for the issues you've encountered with your lenses. We take quality concerns very seriously. To help make things right, we've issued a free replacement order to cover the affected lenses. A member of our team will also reach out to you via email to gather more details and make sure you're fully taken care of. Thank you for bringing this to our attention and for giving us the opportunity to make this right. Kind regards, The Hubble Contacts Team

Hi Jonathan, thank you for taking the time to share your experience, and we're truly sorry to hear about the issues you've encountered. We take quality concerns like this very seriously and appreciate you bringing them to our attention. We'd like the opportunity to investigate this further so we can better understand what happened and determine the best way to make things right. Please send us an email at [email protected] with the subject line "ATTN: TRUST PILOT", and our team will prioritize your concern and work with you toward a resolution. Kind regards, The Hubble Contacts Team

Hi Rikki, thank you for your feedback! We're glad to hear you're enjoying our lenses, and we appreciate your continued support. We're sorry your order took longer than expected to arrive. Our standard shipping timeframe is 7–10 business days (excluding weekends and Federal holidays), although occasional delays can happen. We appreciate your patience and will continue working to provide a better delivery experience. If you ever experience an issue with one of your orders, please don't hesitate to reach out to our customer service team. We'll do our best to find the best resolution and make sure you're fully taken care of. Kind regards, The Hubble Contacts Team

Hi Courtney, it means so much to know we've earned your trust. Thank you for choosing Hubble - we're grateful to be part of your vision care journey! Cheers, The Hubble Contacts Team

Hi Maria, That's certainly concerning and not the experience we want you to have. I appreciate you bringing this to our attention. To make things right, I've immediately processed a refund for your most recent order and can confirm that your subscription has been canceled, so there won't be any future recurring charges. Once you have your updated prescription from your eye care provider, we'd be happy to help you get back on track whenever you're ready. Thank you for giving us the opportunity to assist you, and we truly appreciate your understanding. Kind regards, The Hubble Contacts Team