Hubble Contacts

Hi Nicole, we thank you for bringing this to our attention, and we're sorry to hear about your recent experience. We take quality concerns very seriously. To help make things right, we've issued a free replacement order to cover the affected lenses. A member of our team will also reach out to you via email to gather more details about your experience so we can share them with our Quality team and make sure you're fully supported. Thank you for giving us the opportunity to make this right. Kind regards, The Hubble Contacts Team

Hi Mark, we're glad our team was able to find a solution that worked for you. Thanks for choosing Hubble and for sharing your experience! Kind regards, The Hubble Contacts Team

Hi Natalie, thank you for bringing this to our attention, and we're sorry for the delayed response and the inconvenience caused by your missing order. To help make things right, we've already issued a complimentary replacement order and arranged for it to be shipped via express delivery so you can receive it as quickly as possible. We appreciate your patience and the opportunity to make this right. Kind regards, The Hubble Contacts Team

Hi Nicole, we're sorry to hear about your experience, and we understand how concerning it is to see charges when your account doesn't show an active subscription. Our team will reach out to you via email to review your account, investigate, and make sure you're fully supported. We'll work with you to get this resolved as quickly as possible. Kind regards, The Hubble Contacts Team

Hi Luis, thank you for your kind words. We're so glad our customer service team continues to provide you with a great experience. We truly appreciate your support! Cheers, The Hubble Contacts Team

Hi there, thank you for your honest feedback, kind words about our team, and for reactivating your subscription! We’re thrilled to have you back and truly appreciate your continued support. To help make things right, we’ve issued a complimentary replacement order to cover the lenses you experienced issues with. Thank you again for sharing your experience and for allowing us the opportunity to support you. Kind regards, The Hubble Contacts Team

Hi Vincent, thank you for your continued support! We're glad to hear you've consistently had a great experience with Hubble. We're sorry to hear about your recent delivery experience. We've forwarded your feedback to our courier partners so they can review and address this issue. In the meantime, we've also issued a complimentary replacement order to cover any lenses that may have been damaged during delivery. If you experience any further issues, please don't hesitate to let us know - we're always happy to help. Kind regards, The Hubble Contacts Team

Hi Danielle, thank you for being a loyal Hubble customer. We're sorry to hear about the issues you've been experiencing with your lenses. We've issued a free replacement order to cover the affected lenses. A member of our team will also reach out so we can gather more details about your experience and make sure you're fully supported. Thank you for bringing this to our attention and for giving us the opportunity to make this right! Kind regards, The Hubble Contacts Team

Hi Jaclyn, thanks for the wonderful feedback. We're glad you've had a great experience with our team and that your orders have been arriving reliably. We truly appreciate your support! Cheers, The Hubble Contacts Team

Hi Lashanda, we appreciate your honest feedback. We're sorry to hear that the lenses didn't work out for you. I have confirmed that your subscription has already been canceled, so no future charges or shipments will be processed. Our team will also reach out to you via email to learn more about your experience and make sure you're fully taken care of. Kind regards, The Hubble Contacts Team

Hi Denise, thank you for your kind words. We're glad our team has been able to provide friendly and helpful service whenever you've needed us! Kind regards, The Hubble Contacts Team

Hi Tyler, we're glad our team was able to quickly make things right and get a replacement on its way. Thanks for sharing your experience - we truly appreciate your support! Cheers, The Hubble Contacts Team

Hi Hunter, we're sorry to hear that you were concerned about your order, and we apologize for the inconvenience. Upon reviewing your account, I can confirm that your order was delivered yesterday. Our team will also be reaching out to you via email to follow up and make sure you're fully taken care of. Kind regards, The Hubble Contacts Team

Hi Rachel, thank you for bringing this to our attention, and we're sorry to hear about your experience. We do appreciate you sharing that you've enjoyed our contacts, and we're grateful for your continued support. Upon reviewing your account, I can confirm that the duplicate subscription has already been resolved by our customer service team. Regarding your returned order, we've also processed your refund. The funds should appear in your account as soon as your bank completes processing the transaction. We appreciate your feedback and the opportunity to make this right. Kind regards, The Hubble Contacts Team

Hi Maria, we love hearing this! We're glad you enjoyed the convenience of the online exam and had a smooth experience. Thanks for choosing Hubble! Cheers, The Hubble Contacts Team

Hi Joshua, thank you for taking the time to share your feedback. We’re sorry to hear that your lenses were blurry and that you didn’t receive a response from our team. Since Trustpilot does not display your email address, we aren’t able to look up your account directly. Could you please send us an email at [email protected] with the subject line “ATTN: Trustpilot”? Our team will prioritize your case and make sure this gets resolved for you immediately. Kind regards, The Hubble Contacts Team

Hi Thomas, we're glad the ordering process was quick and easy for you. Thanks for choosing Hubble! Cheers, The Hubble Contacts Team

Hi Nicole, we're so glad our team was able to quickly resolve the issue and provide the support you needed. Thank you for sharing your experience! Cheers, The Hubble Contacts Team

Hi Terrie, knowing your contacts arrive when you need them is exactly what we strive for. Thank you for your support! Cheers, The Hubble Contacts Team

Hi Willie, we're glad our lenses have been such a great fit for you. Thanks for sharing your experience and for choosing Hubble! Cheers, The Hubble Contacts Team