Hubble Contacts（www.hubblecontacts.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 200 条用户评价，属于健康与医疗分类，口碑一般。20% 的评价为 1 星，差评比例偏高；商家回复了 100% 的差评。数据最后更新于 2026-08-12。
我两次打电话给客户服务人员，他们都很有礼貌，乐于助人，而且速度很快。我的联系人价格实惠，感觉很棒。
Hi Aaron, it means so much to know our team has been able to help whenever you've reached out. Thanks for your kind words and for choosing Hubble! Cheers, The Hubble Contacts Team
联系方式很棒！非常实惠而且总是准时期待继续支持这项业务！
Hi Grace, thank you for your wonderful feedback! We're glad you're happy with the quality, affordability, and reliable delivery of our contacts. We truly appreciate your support and look forward to serving you for years to come. Kind regards, The Hubble Contacts Team
运送订单花了很长时间并将订单发送到错误的地址。
Hi Matthew, thank you for bringing this to our attention, and we're sorry to hear about your experience. I have reviewed your account, and our customer service team has already issued refunds for both orders that were sent to the wrong address. To ensure you're fully taken care of, our team will also reach out to you via email to follow up and provide any additional assistance you may need. Kind regards, The Hubble Contacts Team
上次我与客户支持人员交谈时，一切都很好，但我之前遇到的麻烦使您无法获得五颗星，继续努力
Hi Jack, we're so glad your recent experience with our customer service team was a great one. Thank you for your feedback and for giving us the opportunity to continue improving! Cheers, The Hubble Contacts Team
呃。他们不是那么好的联系人。运输很糟糕。 gofo、uniuni 或其他人。
Hi Audrey, we thank you for taking the time to share your feedback. We're sorry to hear that both our contact lenses and shipping experience didn't meet your expectations. We recently transitioned to a new fulfillment center and courier network, and we recognize there have been some opportunities for improvement. Your feedback will help us with that, so thank you again! To make things right, we've gone ahead and issued a free replacement order as a courtesy. If there’s anything further we can do to support you, please don’t hesitate to reach out; we’re here to help. Kind regards, The Hubble Contacts Team
截至最近，我收到的很多联系人都有缺陷，我对与该服务相关的其他一切感到满意，所以我没有做太多，但现在它变得越来越普遍
Hi Rocio, thank you for your honest feedback. We're sorry to hear that you've been experiencing more issues with your lenses recently. To help make things right, we've already processed a free replacement to cover the affected lenses. A member of our team will also reach out via email to gather a few more details so we can share your feedback with our Quality team for a review. If there’s anything else you need in the meantime, please let us know. Kind regards, The Hubble Contacts Team
我喜欢这个，因为我的日常接触和超级实惠
Hi Lizbett, we're so glad you're enjoying our lenses and finding them to be the perfect fit for your daily routine - all at a great price! Thanks for choosing Hubble! Cheers, The Hubble Contacts Team
我要求退款，但他们不给我退款，即使我通过电话和网站更换了卡，他们仍然在向我丈夫的卡收费。
Hi Jm, we're sorry to hear about your experience. For the security and privacy of our customers, we're unable to update payment information over the phone. Payment methods can only be updated securely through your online portal. We can also see that you've successfully updated the card on file, and all future orders will be billed to your new payment method. We've issued a refund for your most recent charge as a token of our appreciation for keeping your subscription. Thank you for bringing this to our attention, and we appreciate the opportunity to make this right. Kind regards, The Hubble Contacts Team
我再也不会从哈勃望远镜那里得到任何隐形眼镜了，我的右眼又大又肿，他们甚至不关心我的眼睛有脓漏出来
Hi Chaka, thank you for your review, and we’re sorry to hear about the issues you have experienced. We take issues like this seriously, so we’d like to look into this further. Please email us at [email protected] with the subject line ATTN: Trustpilot and our team will prioritize your case and work with you to address your concerns. Kind regards, The Hubble Contacts Team
我忘记了帮助我的同事的名字，但我的联系方式已通过邮局返回给发件人，即使我仍然住在我的地址。我能够立即免费发送新联系人
Hi Stacy, we're so glad our team was able to get your replacement sent out quickly and make things right. Thank you for sharing your experience - we truly appreciate your support! Cheers, The Hubble Contacts Team
聊天功能非常有用。代表们随时准备提供帮助。
Hi Mandi, we're glad you've had a great experience with our chat support. Our team is always happy to help whenever you need us! Cheers, The Hubble Contacts Team
Hi David, thanks for the awesome review. We're thrilled you had such a great experience, and we appreciate your support! Cheers, The Hubble Contacts Team
我使用哈勃望远镜已经一年多了。价格和便利性是吸引我的原因。然而，我最大的抱怨是有些盒子在接触方面存在很多问题。其他的都被撕破或有撕裂。您可以更快地浏览包装，并且无法购买额外的盒子。我也在假期期间旅行，航空公司丢失了我的行李。值得庆幸的是，我回到了家，十年前的眼科医生愿意卖给我一盒，因为哈勃不允许我订购额外的盒子。我在法律上是盲人，没有隐形眼镜或眼镜，我最多只能看到前方两英尺以外的地方。
Hi Marrisa, thank you for your continued support, and we're sorry to hear about the issues you've experienced with some of your lenses. We're sending you a complimentary replacement now to cover the defective lenses and make sure you're not running out again! A member of our Quality team will also reach out to learn more about the issues you're experiencing. Thank you for your feedback and for giving us the opportunity to make this right! Kind regards, The Hubble Contacts Team
他们非常出色，是一个很好的联系公司
Thank you for your kind words, Amanda. We're so happy you've had such a great experience with our lenses and our team. Thanks for choosing Hubble! Cheers, The Hubble Contacts Team
很好的联系。可靠的产品。总是准时。
We love hearing this, Jaclyn! Great contacts and reliable, on-time delivery are exactly what we strive for. Thank you for sharing your experience and for choosing Hubble! Cheers, The Hubble Contacts Team
很明显，哈勃正在使用更便宜的产品。我经常在没有任何解决方案的情况下打开干燥的触点。我刚刚连续打开了3个干接点。
Hi Jeff, thanks for the feedback. Receiving multiple dry lenses is definitely not the standard we expect, and we want to fix this. We have already processed a refund and replacement orders to cover the affected lenses. A member of our team will also reach out directly to gather a few more details about this batch so we can send them to the quality team for review. If there’s anything else you need in the meantime, please let us know. Kind regards, The Hubble Contacts Team
即使我更改了帐户地址，我的处方仍会送到我的旧地址。
Hi Whitney, thank you for bringing this to our attention. We’re sorry to hear that your order was sent to your old address. Our team will reach out to you via email to review what happened and make sure you’re fully taken care of. We’ll work with you to get this resolved as quickly as possible. Kind regards, The Hubble Contacts Team
我已多次尝试取消订阅，但仍然收到更多联系信息并收取费用。我想取消我的订阅。
Hi Nicholas, thank you for bringing this to our attention. We completely understand how upsetting it is to see charges continue after attempting to cancel. We want to assure you that your subscription has now been officially canceled, and a refund has been issued on our end, and the funds should hit your account as soon as your bank finishes processing the transaction. If you have any further questions, please don’t hesitate to reach out to us directly. Kind regards, The Hubble Contacts Team
自从我尝试哈勃以来，它一直非常出色，而且价格也很棒，我从来没有遇到过像昂贵的那样的任何问题，对此我非常感激
Hi Elena, we appreciate your feedback. We're thrilled that Hubble has been such a great fit for you and that you've found our lenses comfortable and affordable. Thank you for your kind words and continued support! Cheers, The Hubble Contacts Team
我在下订单时不小心输入了错误的送货地址，不幸的是，在我的联系人发货之前没有任何验证过程或后续行动。现在我的包裹被承运人扣留，我必须与运输公司合作尝试纠正它。 我知道错误的地址是我的错误，但如果哈勃有地址验证系统或在发货前出现问题时伸出援手，那将会很有帮助。由于隐形眼镜是一种重要的产品，因此更好的沟通和订单验证可以帮助防止此类情况的发生。 总的来说，我希望 Hubble 改进其运输流程，以便在出现地址问题时为客户提供更方便的服务
Hi Felicia, this is really valid and helpful feedback, thank you for taking the time to let us know about this issue. We’ll make sure our tech team is aware and we have sent you a replacement order that is on its way to the correct address. Kind regards, The Hubble Contacts Team
共 200 条符合条件的评价