Kungfu4less

We would like to clarify the facts of this order for the record. You ordered 16 color belt patches. Due to a temporary supplier substitution, 4 of those patches arrived with a white border instead of the solid color. When you called to report this, we acknowledged the oversight, apologized, and immediately offered a prepaid return label and a full refund for those 4 specific items. However, the remaining 12 items were delivered exactly as ordered and were completely free of defects. While we gladly cover 100% of the costs to rectify a mistake on our part, we do not pay for return shipping or refund the original shipping costs on correct, non-defective items. To put this into perspective, it would be like a customer ordering 100 color belts and expecting the business to refund the entire order, including all shipping fees, simply because a single specific color had a slightly different shade. No company can operate that way. We stand by the fairness of our policy and our immediate effort to resolve the issue with the 4 mismatched items. Your request for a full refund of the entire order and all shipping costs was declined because it directly contradicts our standard operating procedures for correctly fulfilled items.

I am sorry your not satisfied with the pants you purchased. We do offer a no questions asked 30 day return policy. Please follow the instructions below. For returns or exchange, Please fill out the form on the return policy page below. For returns or exchange, Please fill out the form on the return policy page below. For returns or exchange, Please fill out the form on the return policy page below. https://www.kungfu4less.com/return-policy.html