I am a VERY elderly customer and had no…
I am a VERY elderly customer and had no trouble navigating the system.
关于 LightInTheBox
数据更新- 网站
- www.lightinthebox.com
- 分类
- 活动与娱乐
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 984 条评价
- 差评回复率
- 41%（151/372 条）
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商家自述
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, which are available in multiple major languages.
以上内容由商家自行提供，未经平台核实。LightInTheBox靠谱吗？
LightInTheBox（www.lightinthebox.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 984 条用户评价，属于活动与娱乐分类，口碑一般。42% 的评价为 4 星及以上，19% 为 1 星；商家回复了 41% 的差评；评价主要围绕产品、使用体验、价格。数据最后更新于 2026-10-24。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. Customers consistently point out that the online platform is exceptionally clean, well-organized, and very simple to navigate when searching for desired products. Shoppers truly appreciate the huge selection of merchandise available, noting that prices remain very reasonable and affordable across various categories. However, some customers also noted recurring issues with receiving incorrect clothing sizes, wrong item colors, or products that completely failed to match online descriptions. A few other people also felt that navigating return policies, obtaining full refunds, and dealing with unexpected subscription fees created significant frustration during their shopping journey.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
every time i tried to order the page…
every time i tried to order the page kept saying not responding. had to use different browser not happy
I have used your company before and had…
I have used your company before and had no problems
love the styles and selection of…
love the styles and selection of sweaters
The sign in and check was very…
The sign in and check was very convoluted.
Amazing
It was fast, accurate, simple to do and I love the products.
No Mucking About Strait Forward…
No Mucking About Strait Forward Experience
It is good
It is not bad, good.
easy to navigate
Too slow to process
Easy to shop
thank you for good service
Great as always!
Easy o shop but need more information…
Easy o shop but need more information on materials used.
Good ordering process
Good ordering process, I'll know more when I receive the order.
Too much shipping costs
Waste of space
Bought two wigs. Within minutes of order I cancelled one wig by email. Had immediate response advising me that the cancellation could go ahead but I could not be refunded the full amount. Only 30% refund or 40% in vouchers! Also when the wig that I wanted arrived it was nothing like the picture. The order picture was an elegant 1950' s style.The actual wig, would not brush into the style it was supposed to be. Looks a complete mess. Totally not what the picture showed. Wouldnt order from this company again.
LightInTheBox 回复2026-10-24
Dear Valued Customer, Thank you for your feedback. We’re sorry the wig didn’t look as you expected and that the cancellation of your other order didn’t go the way you hoped. We would like to look at both orders. To ensure that your concerns are addressed efficiently, we kindly ask you to submit a Ticket to our customer service team. You can expect a thorough and dedicated response promptly. Here's how to submit a Ticket: 1. Log in to your Lightinthebox account. 2. Navigate to the "My Orders" section. 3. Find your specific order and use the contact support option provided there. please visit the following link for detailed instructions: http://litb.cc/l/yqLC Thank you for giving us the opportunity to serve you better. Warm regards, Customer Service
Great service!
New customer
Great
Everything went through quickly.
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