关于 LightInTheBox
数据更新- 网站
- www.lightinthebox.com
- 分类
- 活动与娱乐
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 984 条评价
- 差评回复率
- 41%（151/372 条）
是 LightInTheBox 的所有者？ 免费认领此主页，验证后即可回复客户评价。
商家自述
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, which are available in multiple major languages.
以上内容由商家自行提供，未经平台核实。LightInTheBox靠谱吗？
LightInTheBox（www.lightinthebox.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 984 条用户评价，属于活动与娱乐分类，口碑一般。42% 的评价为 4 星及以上，19% 为 1 星；商家回复了 41% 的差评；评价主要围绕产品、使用体验、价格。数据最后更新于 2026-10-24。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. Customers consistently point out that the online platform is exceptionally clean, well-organized, and very simple to navigate when searching for desired products. Shoppers truly appreciate the huge selection of merchandise available, noting that prices remain very reasonable and affordable across various categories. However, some customers also noted recurring issues with receiving incorrect clothing sizes, wrong item colors, or products that completely failed to match online descriptions. A few other people also felt that navigating return policies, obtaining full refunds, and dealing with unexpected subscription fees created significant frustration during their shopping journey.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Site is easy to use.
I've had trouble connecting with you
I've had trouble connecting with you. Even though i have an account. this time i was able to order easily.
Order simple
leds
easy to choose and pay
First Time user...
Good products at a fair price
Horrible customer service if you want…
Horrible customer service if you want to mske a return. I do not recommend this company due to the fact they do not have the customer. Best interest. I was away when I received my package due to going to my mom‘s funeral, and I was just the one day beyond the return period and they wouldn’t exchange my the product. I can’t say that I recommend this company or will I ever buy anything from them again!
LightInTheBox 回复2026-10-24
dear Joann, Thank you for your feedback, and please accept our condolences for the loss of your mother. We’re sorry that your return request came during such a difficult time, and we’d like to look at your case again. To ensure that your concerns are addressed efficiently, we kindly ask you to submit a Ticket to our customer service team, mentioning your order number. You can expect a thorough and dedicated response promptly. Here's how to submit a Ticket: 1. Log in to your Lightinthebox account. 2. Navigate to the "My Orders" section. 3. Find your specific order and use the contact support option provided there. please visit the following link for detailed instructions: http://litb.cc/l/yqLC Thank you for giving us the opportunity to serve you better. Warm regards, Customer Service
Style
Style, price, ease of use...
Very quick check out
It will depend on how quickly I get the…
It will depend on how quickly I get the product, if it came in damaged and if it works
bought the courdoroy shorts that you…
bought the courdoroy shorts that you cant find anywhere, and there awesome, so thought i would try the casual pants and top. great color selection
It was very helpful to get what I…
It was very helpful to get what I wanted and sizes were available .
Just ordered
Just ordered, not received yet
Difficult to fill in
Easy to order
Easy to order. Good size guide
Easy ordering
Easy to use web site.
Secure site
Lovely clothes
Joom
Temu
Halara
AliExpress
Modlily
Missacc
JJ's House
Etsy