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Lightmalls

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关于 Lightmalls

数据更新
网站
www.lightmalls.com
分类
家居与园艺
所在地
中国
状态
待认证
近 12 个月
7 条评价
差评回复率
82%(96/117 条)
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商家自述

Professional Outdoor & LED Products

以上内容由商家自行提供,未经平台核实。

Lightmalls靠谱吗?

Lightmalls(www.lightmalls.com)在 OK.one 的综合评分为 3.6 分(满分 5 分),基于本站收录的 351 条用户评价,属于家居与园艺分类,口碑一般。评价两极分化:65% 给出 4 星及以上,同时 32% 打了 1 星;商家回复了 82% 的差评;近 12 个月新增 7 条。数据最后更新于 2026-10-24。

用户怎么说

XHP70 Overheating Issues

I’ve bought several 12T6 lights from this company in the past for MTB night riding and they work pretty well. But I recently purchased an XHP70 which has issues. When used on full power it overheats and the light starts strobing. In addition the low voltage warning comes on after only a few minutes, when a 12T6 on the same battery only does this after a couple of hours. Lightmalls have admitted these are issue with the design but their only suggestion is to run it on low power (lower brightness than their 12T6) and only occasionally on full power. They took down my review of the product on their website, so I’m posting this here to inform others in advance of a purchase.

Lightmalls 回复2023-04-19

Hi, Sorry for not satisfying you, the product is still under warranty, if the product has quality problems, you can send it back for replacement or repair.

I ordered a headlight 4 weeks ago and…

I ordered a headlight 4 weeks ago and haven't received it yet. No offence and no bias, it's a Chinese company and items are shipped from China.

Lightmalls 回复2023-02-15

Hello, I'm really sorry for the inconvenience. Due to the main National Holiday in China (Chinese Lunar New Year), we were on Vacations from 18th Jan to 30th Jan for this very special traditional festival. During holidays,most of the factory suppliers and couriers will not be operating during this period.So we will deal with your orders and problems after the Chinese new year! Now we are over the holidays and logistics have resumed. Hope you can understand.

Do not order anything from them

I bought bike light with speedometer on 28/12/2022 from them. It’s 04/02/2023 which is more than a month and never arrived. They keep telling me it’s on its way. Please please avoid this seller. I’ve to open a claim through PayPal. Luckily I paid through PayPal. Strongly don’t recommend.

Lightmalls 回复2023-02-15

Hello, I'm really sorry for the inconvenience caused to you. After placing the order, we will package and deliver the goods within 24 hours, and the delivery time will probably take 7-10 days. If you have not received the package for a long time, please contact us, we will contact the carrier to help you confirm the status of the package.

Ordered my item Dec 2 and as of Jan 4…

Ordered my item Dec 2 and as of Jan 4 it hadn’t shown up. I contacted the company and they told me that I would have some information within 2-4 days and to not worry. It’s now Jan 16th and I haven’t heard a thing from them.

Lightmalls 回复2023-02-15

Hello, Sorry to keep you waiting, can you provide us with the order number for inquiry? We will contact the carrier to help you confirm the status of the package.

Coming from China

Coming from China, I was a little nervous at first. Turns out, the items arrived within a very reasonable time and the price was excellent. The tracking of the items was a very nice thing to have. My items arrived before Christmas and everything was perfect. I will definitely use Lightmalls again. Thank you!

Do not order from this business

Do not order from this business. They are shady, untrustworthy and will absolutely rip you off the first chance they get

Lightmalls 回复2023-01-02

Hi, Sorry for not satisfying you, we will try our best to improve our service and strive to satisfy our customers.

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