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Lightmalls

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351 条评价

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关于 Lightmalls

数据更新
网站
www.lightmalls.com
分类
家居与园艺
所在地
中国
状态
待认证
近 12 个月
7 条评价
差评回复率
82%(96/117 条)
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商家自述

Professional Outdoor & LED Products

以上内容由商家自行提供,未经平台核实。

Lightmalls靠谱吗?

Lightmalls(www.lightmalls.com)在 OK.one 的综合评分为 3.6 分(满分 5 分),基于本站收录的 351 条用户评价,属于家居与园艺分类,口碑一般。评价两极分化:65% 给出 4 星及以上,同时 32% 打了 1 星;商家回复了 82% 的差评;近 12 个月新增 7 条。数据最后更新于 2026-10-24。

用户怎么说

Battery failed after first use

Battery failed after first use. Was told to buy a new charger, even though the video I had to make for them showed a different battery charging using my current charger. The battey failed simple as. Would I really waste my time trying to con someone into sending another battery? I will now however happily spend time telling people to avoid them.

Lightmalls 回复2023-11-27

Hello, If the battery is confirmed to be faulty, we can send you a new replacement.

Terrible customer service when I told…

Terrible customer service when I told them on the same day of arrival that the torch wasn't working properly. In comparison with my original (same model) and genuine model it was clear its cheap quality and obviously a copy

Lightmalls 回复2023-10-19

Hi dear, I'm really sorry that we couldn't satisfy you. The products we send are the same as those on the official website. If you encounter any problems during use, you can contact us.

Do Not Use!

Terrible service! Brought a head torch which came with a five year warranty but when the battery compartment broke just a couple months after purchase I reached out for a replacement, to which I had to pay for out of my own pocket. Just for them to send the wrong part even after confirming via photos and now refuse to help at all!

Lightmalls 回复2023-10-19

Hi dear, I'm really sorry that we couldn't satisfy you. If there are any quality problems with the product, you can contact us to solve it.

The product u bought was or is great so…

The product u bought was or is great so far. Fenix flashlight. I know I know made in China, but I have nothing but great experience with Fenix. It's the shipping I paid for the expedited shipping with max 15 days. Took almost 25 days! I did not call as I was able to track it because I paid extra for the tracking. I would say pay the extra $5 and buy the light from a different company.

Lightmalls 回复2023-07-04

Hello, I am really sorry for the inconvenience caused to you. It may be due to the delay of the flight, so the package was not delivered in time. We will try our best to improve this situation and try our best to satisfy our customers.

I paid for priority mail (7-15 days)…

I paid for priority mail (7-15 days) but when I contacted them after 15 days it turns out they hadn’t even sent the item yet. When I contacted them and requested a refund on my priority mail they refused.

Lightmalls 回复2023-07-04

Hello, I am really sorry for the inconvenience caused to you. It may be due to the delay of the flight, so the package was not delivered in time. We will try our best to improve this situation and try our best to satisfy our customers.

A bit Skeptical at First but Turned Out Great!

I was a bit skeptical at first that my flash light belt clip was sent from China but it was at a good price and little money to lose if anything goes wrong. My tracking indicated that it was stuck in Shanghai for 2 weeks and was concerned and customer service assured me that it will get to me and I just had to wait but at least they were responsive in their assurance. Then I received the package after 2 weeks and a total of 4 weeks but eventually arrived. They did a good job listing the measurement online as in order for the belt clip to be an exact fit, correct measurements are essential which they got correct is which is what contributed to the perfect fit with my flash light.

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