Intuit Mailchimp

Thank you for leaving your feedback, Stephanie!

Hi Jelle, thank you for your feedback. We're disappointed to hear your early experience with us didn't go smoothly and that the communication you received left you feeling disrespected. That's not the standard we hold ourselves to. We've taken note of your comments and will use them as we continue to improve.

Hello there. We take your feedback seriously and would love to help resolve this. Please contact us at [email protected] so we can assist you further.

This certainly isn't the standard of service we aim to provide, and we hear your frustration loud and clear. We'd like the opportunity to learn more about what happened and see how we can better support you. If you're open to it, please email us details to [email protected].

Hi Sol, we appreciate your feedback. We want to understand more about your experience and how we can improve. Please reach out to our team at [email protected].

We appreciate your feedback. Thanks for choosing us.

We appreciate you sharing this feedback. Our platform is designed to allow contact imports to exceed plan limits to ensure service isn't interrupted, which is why the charges were applied. Our Support team intervened to resolve the resulting charges once the situation was brought to our attention. Regarding the account review, these verifications are standard for maintaining platform security. Our Compliance team sent an email on April 14th with specific instructions to upload documentation and reply to their email once submitted so the review could be finalized. While the documents were provided, our Compliance team didn't receive the required reply to trigger the next step in the process. We understand that timing is critical for transactional emails and respect your decision to move to another provider. We wish you the best with your new setup.

Hi Andrew, we're sorry to hear that your experience wasn't what you expected. We truly value your feedback and want to make things right. Could you please reach out to us at [email protected]? We'd like to hear more about what happened and see how we can improve.

Hi Dan. Thanks for sharing your feedback with us. We've noted this feedback and reached out to the appropriate team. If you still need assistance, please email [email protected] with your ticket number or account email address and we'll take a closer look.

Hi Shaun. We hear you, and we appreciate you taking the time to share this feedback. We'll be sure to pass it along to the appropriate team. Please let us know if there's anything else we can help with.

Thank you for the feedback. We’re pleased that you’ve found a successful workaround using Zapier, though we recognize the frustration of a two-week turnaround for a solution. While our native features are designed to cover a wide range of needs, your experience highlights where we can better bridge the gap between our internal logic and external integrations. Your comments regarding the support experience have been noted as we work to improve our advanced troubleshooting processes.

We're sorry to hear about your support experience. Providing excellent customer service is our priority, and we’d love the opportunity to make things right. Please reach out to us at [email protected] with more details about your issue, and we’ll do our best to get it resolved. We’re always working to improve and your input helps us do better.

Thank you for your feedback, Bela. We're sorry to hear about your support experience. Providing excellent customer service is our priority, and we’d love the opportunity to make things right. Please reach out to us at [email protected] with more details about your issue, and we’ll do our best to get it resolved. We’re always working to improve, and your input helps us do better.

Thank you for your feedback, Nicky. We're sorry to hear about your support experience. Providing excellent customer service is our priority, and we’d love the opportunity to make things right. Please reach out to us at [email protected] with more details about your issue, and we’ll do our best to get it resolved.

We want to understand more about your experience, Kerry, and how we can improve. Please reach out to our team at [email protected].

It’s tough to hear that we missed the mark for you, Abdul. We appreciate the honest feedback regarding our add-ons and the learning curve for tools like our form builder, it’s exactly what we need to hear to improve. Thanks for giving us a try, and we wish you the best with your growth.

Thank you for your feedback, ML. We're sorry to hear about your support experience. Providing excellent customer service is our priority, and we’d love the opportunity to make things right. Please reach out to us at [email protected] with more details about your issue, and we’ll do our best to get it resolved. We’re always working to improve, and your input helps us do better.

Thank you for your feedback, Matias. We're sorry to hear about your support experience. Providing excellent customer service is our priority, and we’d love the opportunity to make things right. Please reach out to us at [email protected] with more details about your issue, and we’ll do our best to get it resolved. We’re always working to improve, and your input helps us do better.

Thank you for recently providing us with some feedback about your Mailchimp experience. We're always looking for ways to improve and satisfy our customers, so we truly appreciate you taking the time to share with us.

We appreciate you sharing your experience. We aim to be a dependable partner for small businesses, however our services are subject to an Acceptable Use Policy that accounts for strict industry regulations. We regret that your business was unable to be supported on our platform and for the friction this caused your workflows. We take your comments to heart as we continue to improve our services.