Intuit Mailchimp

Hi Nuwani, thank you for sharing your feedback, and we're sorry to hear about the frustrating experience with your account access. We can see that your account has been flagged by our Compliance team and is currently under review. We understand this situation is difficult, especially without full context on your end, and we appreciate your patience while the review is in progress. Our compliance team will be in touch directly once the review is complete.

We're so glad to hear that! Thank you, Fabian!

Thank you for your feedback, Lea. We're sorry to hear about your support experience. Providing excellent customer service is our priority, and we’d love the opportunity to make things right. Please reach out to us at [email protected] with more details about your issue, and we’ll do our best to get it resolved. We’re always working to improve and your input helps us do better.

Hi Mike, thank you for taking the time to share your review. We're sorry to hear about your experience, and we'd like to investigate what happened with your account, including the blank copy issue and the unintended send. These are not experiences we want any customer to have, and we want to make sure we understand the root cause. Please send us details to [email protected] so we can connect you to our Support team.

We appreciate your patience! If you can drop your ticket number here, we’ll personally follow up with our Support team to see what’s going on and help speed things up for you.

Hi Stein, we’re sorry to hear about your experience. We take your feedback seriously and would love to help resolve this. Please contact us at [email protected], so we can assist you further.

Hi Volodymyr, thanks for sharing your experience with us. We’re really sorry things didn’t go as expected. Your feedback matters, and we’d like to help make this right. When you have a moment, please reach out to us at [email protected], so we can take a closer look and support you further.

Thank you for taking the time to share this feedback. We take reports like this seriously, and we're sorry to hear that our security response process created such significant disruption for your team and your customers. We recognize that for businesses relying on transactional email for mission-critical communications, the experience you had isn’t acceptable. While we understand you've since moved to another provider, this has been escalated to our Compliance team, and they’ll follow up with the account owner directly.

Hi Gene, we’re sorry to hear about your experience. We take your feedback seriously and would love to help resolve this. Please contact us at [email protected] so we can assist you further.

Thank you for your feedback, SB. We're sorry to hear about your experience. Providing excellent customer service is our priority, and we’d love the opportunity to make things right. Please reach out to us at [email protected] with more details about your issue, and we’ll do our best to get it resolved. We’re always working to improve, and your input helps us do better.

Hi there! Thanks for being a Mailchimp customer. We appreciate you sharing your review with us.

Thank you for your feedback, Andrew. We're sorry to hear about your support experience. Providing excellent customer service is our priority, and we’d love the opportunity to make things right. Please reach out to us at [email protected] with more details about your issue, and we’ll do our best to get it resolved. We’re always working to improve and your input helps us do better.

Hi Nicole, we’re sorry to hear about your experience. We take your feedback seriously and would love to help resolve this. Please contact us at [email protected] so we can assist you further.

Hi Gary, we’re sorry to hear about your experience. We take your feedback seriously and would love to help resolve this. Please contact us at [email protected] so we can assist you further.

Hi Solar Guru, we appreciate your feedback! We want to understand more about your experience with social sharing and how we can improve. Please reach out to our team at [email protected].

Hi Katia, we appreciate your feedback! We want to understand more about your experience and how we can improve. Please reach out to our team at [email protected].

Thank you for your review!

Hi Kat, we’re sorry to hear about your experience. We take your feedback seriously and would love to help resolve this. Please contact us at [email protected] so we can assist you further.

Hi there. We're truly sorry for this experience. We completely understand your frustration and this is absolutely not the experience we want for our customers. We were able to locate your ticket and can confirm that a refund has been processed. If there's anything else we can help with in the meantime, please don't hesitate to reach out.