Thank you so much for the 5-star review! You nailed it—storytelling is one of the most powerful tools out there for building both a standout brand and the unstoppable confidence to share it. We are thrilled that the program helped you connect those dots. Keep sharing your story with the world!
Thank you so much for the 5-star review! We are absolutely thrilled to hear that you experienced such a powerful shift in your thinking. That 'I can do this' feeling is exactly where transformation begins!
We would love to welcome you into the full course whenever you are ready to take that next step. You've already unlocked the mindset; now it's time to enjoy the journey ahead. Thank you for being a part of the community!
Thank you for the 5-star review! You have beautifully summarized the exact ingredients of a powerful story. Moving away from 'just facts' and focusing on feelings, thoughts, and lessons learned is exactly how we step out of a victim mindset and into our own power. Dropping the 'sorry' and 'just' is an absolute game-changer for confident communication. Keep owning your story and sharing it with strength!
Thank you so much for this beautiful 5-star review. It is an absolute honor to hear that our presenters and content have provided that spark of encouragement you needed for your research and upcoming book.
To hear that six potential stories have materialized from your 83-year journey is incredibly inspiring. The world deeply needs the wisdom, insights, and stories you are preparing to share with students and young adults. We are thrilled that you are mastering the skill of storytelling with us, and we are so grateful to have you as a valued member of our community. We can't wait to see your book come to life!
Hello Sara,
I am so glad to hear that you had a seamless, positive experience with Mindvalley.
We appreciate you taking time to provide us a positive feedback.
Thank you so much for this beautiful 5-star review! We are so glad that you feel the care, nurture, and empathy within our community. It truly means the world to us to hear that we are providing exactly what you feel the world needs right now.
Sending you all our best wishes on your journey!
Hello James,
Thank you for following up, and I completely understand your frustration. As a busy executive, your time is incredibly valuable, and waiting for an answer only adds to the stress.
Please accept our apologies for the delay. While our standard refund policy is 15 days, your case has been escalated to management for a formal review given your specific circumstances. This review process typically takes 2–3 business days as they evaluate exceptions.
Could you please provide me with your email address linked to your Mindvalley account or the ticket number so I can track your request personally? I'll be more than glad to help
Hello Lucy,
We are deeply sorry to hear that you are experiencing this ongoing issue. Dealing with unauthorized charges is stressful enough, please let us know how can we provide you further assistance in regards to your past Refund requests.
Please know that we take your feedback seriously and this will help us improve.
Hi Diana,
Thank you so much for taking the time to share this beautiful 5+ star experience! 💖
We are absolutely thrilled to hear how beautifully Angelica supported you. Providing fast, highly competent, and genuinely caring service is exactly what we strive for, and knowing that you felt truly seen and taken seriously means the world to our team. This is exactly how the Mindvalley magic should feel!
I will make sure your wonderful feedback is passed along directly to Angelica—recognition like this absolutely lights up our support team's day.
The Speaker Summit (June 26–28) is just around the corner this weekend! As a VIP ticket holder, you are in for an absolutely extraordinary, transformative experience. We are so excited to have you there!
If you ever need anything else leading up to the event, please don't hesitate to reach back out. Have an incredible, breakthrough-filled time at the summit!
Warmest regards,
The Mindvalley Team
Hi Niklas,
Thank you so much for taking a moment to share that feedback!
We are truly delighted to hear that you had a great experience with our team. Providing clear, helpful, and timely support is exactly what we strive for, and knowing we hit the mark for you is the best reward we could ask for.
We are so glad to have you as part of our community. If there is ever anything else you need help with in the future, don't hesitate to reach out—we’ll be right here and ready to assist!
Wishing you a wonderful and productive week ahead.
Warmly,
Mindvalley Support Team
Dear Venelina,
What an absolutely heartwarming note to receive! On behalf of the entire team, thank you so much for taking the time to share such a kind review.
Knowing that Ynna and Emily M. were able to turn your experience around and provide the level of care you deserve truly makes our day. We believe that personal growth deserves personal support, and your words serve as a beautiful reminder of why we do what we do.
I will make sure to pass your praise directly to Ynna, Emily, and their lead managers—they will be thrilled to know their efforts made such a positive impact on your journey.
We are so grateful to have you in our community, Venelina. Wishing you continued growth, joy, and many blessings on your path ahead!
Warmly,
Mindvalley Support Team
Dear Mindvalley Member,
Your Trustpilot review just made its way to our global dashboard, and it has officially put the biggest smiles on our faces today.
We process quite a few tickets every day, but messages like yours completely stop us in our tracks. Hearing that we were able to get your Mindvalley app access sorted out quickly and seamlessly is exactly why we love showing up to do this work.
🤍 Why Your Review Made Our Week
• Giving Credit Where It's Due: In a world where people often only write reviews when something goes wrong, your choice to take a moment out of your day to spread kindness does not go unnoticed.
• The "Not a Bot" Clause: We can confirm with 100% certainty that you are definitely not a bot—bots don't have hearts as wonderful as yours!
Age is just a number, and we are absolutely honored to have a 76-year-old spiritual warrior from the UK exploring our curriculum and utilizing our app. Thank you for your incredible grace, your prompt feedback, and your wonderful spirit.
We wish you an absolutely beautiful, inspired, and peaceful week ahead. Keep shining brightly, and you know exactly where to find us if your app ever decides to act up again!
With deep appreciation and love,
Mindvalley Support Team
Hello Dr MSim,
Thank you for taking the time to share your detailed feedback.
To clarify, we have not removed any standard quests from the membership. Our intensive Mastery and Certification programs—which feature professional credentials and live cohorts—have always required separate enrollment. The standard Mindvalley Membership still includes unlimited access to our library of over 100 core Quests. Additionally, all the quests featured in our new Collections are already fully included in the standard membership; they are not an extra cost for members. These Collections were simply created to make specific topics more accessible at a lower price point for non-members who only want to focus on one subject area.
Please note that we also regularly revamp our content to evolve with the needs of our community, which means some older products or past recordings are occasionally retired. We hear your feedback regarding these new changes, and we truly appreciate your input
Dear Neuda,
Thank you so much for taking the time to share your experience on Trustpilot!
We know how alarming it can be to spot a duplicated charge on your account, and the last thing we want is for a technical misunderstanding to disrupt your peace of mind. I am absolutely thrilled to hear that our support team jumped into action quickly, treated you with the courtesy you deserve, and got the issue sorted out efficiently!
🌟 Our Commitment: We always strive to provide world-class, professional support, and reading notes like yours lets us know we are on the right track.
Thank you for being a valued part of our global community. We are sending you massive waves of positive energy for your continued learning journey ahead!
Warmest regards,
Mindvalley Support Team
Hello Techagal,
Thank you for sharing your feedback. We are sorry that this experience fell short of what you were looking for.
Our introductory masterclasses are intended to provide a brief preview of the full curriculum and its core concepts, though we understand you were looking to dive much deeper into the actual material.
If you would like to explore our content without a subscription, we offer other free introductory courses that you can access here: https://www.mindvalley.com/free-courses
Additionally, you can create a free Mindvalley account at any time to explore the first few sample lessons of various Quests on our platform. We appreciate your input.
Mindvalley 信守诺言。 他们声称拥有出色的客户支持,这是正确的。 不幸的是,我不得不取消 Mindvalley Estonia 的预订,并在大约 10 分钟内收到退款!
Mindvalley 回复2026-05-28
Hi Yvette,
Thank you so much for the 5-star review! We are glad our support team was able to process your refund so quickly.
We appreciate you taking the time to share your experience, and we hope you can join us next year for MVU!
Hi Θεόδωρος,
Thank you so much for the 5-star review! We are absolutely thrilled to hear how much value you are getting out of your Mindvalley Membership, and congratulations on already diving into your third program!
It is wonderful to know that our high-quality content, instructors, and platform experience are making a real difference for you. Everyone at Mindvalley deeply appreciates your support and kind words.
Wishing you the absolute best as you continue your learning journey!
Dear Adele,
Thank you so much for taking the time to share your beautiful review on Trustpilot! Reading your words brings a wave of shared joy and pride to our entire global team.
Our core mission at Mindvalley is to provide world-class, life-changing programs, and we know that a truly transformational journey requires exceptional support along the way. Knowing that our customer service guides answered your questions super fast and stepped up to find the perfect solutions for you is the ultimate validation of the care we pour into our community every day.
We are deeply honored to have you as a member of our global tribe and to support you on your evolutionary path. If you ever need a hand navigating your dashboard or exploring new programs in the future, please don't hesitate to reach out—we will always be right here in your corner!
Have an absolutely beautiful week ahead!
Warmest regards,
The Mindvalley Support Team