Hi Scott, Thank you for bringing this to our attention. We're sorry to hear about the issues you experienced with the hot water, renovation noise, and the condition of your room. We'd like to look into this further. Please help us with your reservation number, contact number , email id so we can investigate and assist you.~Dia
Hi Scott, we're sorry to hear that your stay did not meet your expectations. We understand how disappointing it must have been to encounter concerns with the room's cleanliness and condition, despite the bed being comfortable. This is not the standard we strive to provide. Kindly share your reservation number and contact details so we can have the concerned team review your experience thoroughly and address your concerns appropriately. ~Arsh
Hi Twan, we'd love the opportunity to welcome you in the future and provide you with the comfortable, hassle-free stay experience we're committed to delivering. We hope to host you soon! ~Arsh
Hi Paul, Thank you for sharing your feedback. We're glad you appreciated the location, but we're sorry to hear the condition of the property didn't meet your expectations. Your comments about the upkeep of the grounds, buildings, and rooms have been shared with the property team for review. We appreciate your honest feedback and hope to provide you with a better experience on a future stay.~Dia
Hi, we sincerely regret to hear about your experience and understand your disappointment. We apologize for the inconvenience caused regarding your early checkout, the refund concern, the attempted charge after checkout, and the difficulty in reaching the front desk. This is certainly not the experience we want our guests to have. Kindly share your reservation details so that our concerned team can thoroughly investigate the matter and assist you with an appropriate resolution. We appreciate you bringing this to our attention and sincerely apologize for the inconvenience caused. ~dc
Hi, thank you for your wonderful feedback! We're delighted to hear that you had such an enjoyable stay. It's great to know that our front desk team was helpful and friendly, your room met your expectations, and you enjoyed the comfortable bed, peaceful atmosphere, and pet-friendly surroundings. We're especially happy that you and your dogs had a pleasant experience. We truly appreciate your kind words and look forward to welcoming you back for another great stay. ~dc
Hi Gram, thank you for your wonderful feedback! We're delighted to hear that you enjoyed our friendly staff, clean and modern accommodations, comfortable beds, and convenient location. Your kind words are truly appreciated and serve as great encouragement for our team. We look forward to welcoming you back for another exceptional stay soon!~UC
As checked, our team has connected with you and addressed your concern. We’d appreciate it if you could take a moment to share your feedback on the assistance provided, as it helps us improve our service. For any further support, please feel free to reach out. ~dc
Hi, we sincerely regret to hear about your experience and understand your concern.
We apologize for the inconvenience caused. Reports regarding cleanliness and pest concerns are taken very seriously, and this is certainly not the standard we strive to maintain. Kindly share your reservation details so that our concerned team can thoroughly investigate the matter and take appropriate action. We appreciate you bringing this to our attention and sincerely apologize for the inconvenience caused. ~dc
Hi, we're deeply sorry to learn about your experience and understand how upsetting this situation must have been. We sincerely apologize for the inconvenience caused and appreciate you bringing these concerns to our attention. Please share your Motel 6 Booking ID, together with your registered phone number and email address, so our concerned team can conduct a detailed investigation and reach out to you directly. ~UC
Hi Vanessa, we're sorry to learn that your stay fell short of your expectations. We understand your concerns and would appreciate the opportunity to look into them further. Kindly help us with your Motel 6 Booking ID, along with your registered contact number and email address, so our dedicated team can conduct a comprehensive review and assist you accordingly. ~UC
那里的经理是个骗子,我在那里也很享受我的假期,感觉就像一个监狱牢房。我提前三天预订了房间,小经理对我说,没有特大号床套房,没有冰箱或微波炉。网站上广告说有。所以那家伙把我安排在两张大床上,和一个在抽烟的邻居天知道什么。整晚都发出很大的噪音。在我住的可怕的六天里,游泳池不起作用,小吃机上有令人难以置信的旧产品,而且价格过高。工作人员很懒,没有打扫我的房间。我住的房间闻起来很难闻,屋顶开始漏水。电视坏了,有黑线穿过。水压处于最低水平。我告诉经理我可以换房间吗,他告诉我等几个小时,当时 90% 的房间都是空的,因为现在是淡季,我几个小时前刚离开,他试图为我的 cc 充电再住两晚。 146 美元零 20 美分,不要相信那里的管理。这家公司能做的最好的事情就是火头管理。这是我的职业,这个小混蛋毁了它。如果你不相信我,你自己去看看。
Motel 6 回复2026-07-26
Hi Rocko, we're truly sorry to hear about your experience and sincerely regret that your stay did not meet your expectations. The concerns you've shared regarding the room, amenities, service, and billing are certainly not reflective of the standards we strive to uphold. We'd appreciate the opportunity to investigate this matter thoroughly. Kindly share your Motel 6 Booking ID, along with your contact number and email address, and our dedicated team will review your case on priority and assist you further. ~UC
Hi Roberta, we're truly sorry to hear about your experience. The concerns you've shared are deeply concerning and do not reflect the standards we strive to maintain. We are unable to locate your reservation using the details provided. Kindly share your booking ID so we can review your case thoroughly and assist you further. ~AA
Hi Joe, we're truly sorry to hear about your experience. Providing courteous and respectful service is something we take very seriously, and we're disappointed to learn that your stay did not reflect our standards. We'd appreciate the opportunity to investigate this matter further. Kindly share your Motel 6 Booking ID, along with your contact number and email address, and our dedicated team will review your concerns and assist you accordingly. ~UC
Hi Carl, we're genuinely sorry to hear that your experience fell short of your expectations. This is certainly not the impression we want our guests to leave with. Kindly help us with your Motel 6 Booking ID, along with your contact number and email address, so our team can investigate your concerns and reach out with the appropriate assistance. ~UC
Hi Shawn, thank you for your wonderful feedback! We're delighted to know that you had a great stay and enjoyed the clean accommodations and overall experience. Your kind words are truly appreciated, and we look forward to welcoming you back for another enjoyable stay soon!~UC
Hi Laura, We're delighted to hear that you found the room and beds comfortable and that our friendly and helpful staff made a positive impression. We also appreciate your comments about the breakfast.
We value your feedback regarding the plumbing noise and the availability of ice machines. Your suggestions have been noted and will be shared with the appropriate team as we continue working to improve our guests' experience.
We hope to have the opportunity to welcome you back for an even better stay in the future! ~Dia