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Motel 6

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177 条评价

3.7177 条评价
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关于 Motel 6

数据更新
网站
www.motel6.com
分类
旅游度假
所在地
美国
状态
待认证
近 12 个月
177 条评价
差评回复率
72%(36/50 条)
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商家自述

从 Motel 6 官方网站查找 1,000 多个地点的折扣汽车旅馆。以美国连锁酒店中最低的价格在线预订汽车旅馆。

Motel 6靠谱吗?

Motel 6(www.motel6.com)在 OK.one 的综合评分为 3.7 分(满分 5 分),基于本站收录的 177 条用户评价,属于旅游度假分类,口碑一般。21% 的评价为 1 星,差评比例偏高;商家回复了 72% 的差评。数据最后更新于 2026-08-12。

评价综述

AI 生成

大多数评论者对他们的整体体验都有些满意。消费者经常提到,在整个入住过程中,工作人员都非常友好、热情且乐于助人。客人还喜欢酒店便利的地理位置,方便前往附近的购物、餐饮场所和当地景点。 一些评论者对某些房间的清洁度不满意,指出了具体的维护问题和污渍表面。访客偶尔会注意到附近客人、走廊交通或外部火车轨道持续产生的噪音干扰等令人沮丧的问题。此外,一些人提到,在他们入住期间,制冰机或游泳池等某些设施偶尔会停止服务。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

淋浴没有热水

淋浴没有热水,最多是温水。 装修噪音。 地板有缝隙

Motel 6 回复2026-07-26

Hi Scott, Thank you for bringing this to our attention. We're sorry to hear about the issues you experienced with the hot water, renovation noise, and the condition of your room. We'd like to look into this further. Please help us with your reservation number, contact number , email id so we can investigate and assist you.~Dia

房间里有股霉味,还有猫的味道……

房间里有股霉味,还有猫尿的味道。地板很粘,最近没有清理过。枕套上有一根长头发,虽然床单希望是干净的,但它们被弄脏了,应该退役了。 不过床很舒服。

Motel 6 回复2026-07-26

Hi Scott, we're sorry to hear that your stay did not meet your expectations. We understand how disappointing it must have been to encounter concerns with the room's cleanliness and condition, despite the bed being comfortable. This is not the standard we strive to provide. Kindly share your reservation number and contact details so we can have the concerned team review your experience thoroughly and address your concerns appropriately. ~Arsh

位置优越

地理位置优越。可能是城里最好的地方,但场地、建筑物和房间都处于无人管理的状态,目前这个地方位于连锁汽车旅馆 6 的低端

Motel 6 回复2026-07-26

Hi Paul, Thank you for sharing your feedback. We're glad you appreciated the location, but we're sorry to hear the condition of the property didn't meet your expectations. Your comments about the upkeep of the grounds, buildings, and rooms have been shared with the property team for review. We appreciate your honest feedback and hope to provide you with a better experience on a future stay.~Dia

还可以

每周一张双人床的房间价格很好。房间很暗,但灯光不多。 由于紧急情况,我不得不提前 2 天退房,并被告知我无法获得最后 2 晚的退款,然后他们尝试在退房日期后通过我的卡收取接下来 2 天的费用。在住宿期间尝试致电前台时,没有人接听。

Motel 6 回复2026-07-26

Hi, we sincerely regret to hear about your experience and understand your disappointment. We apologize for the inconvenience caused regarding your early checkout, the refund concern, the attempted charge after checkout, and the difficulty in reaching the front desk. This is certainly not the experience we want our guests to have. Kindly share your reservation details so that our concerned team can thoroughly investigate the matter and assist you with an appropriate resolution. We appreciate you bringing this to our attention and sincerely apologize for the inconvenience caused. ~dc

适合带狗

前台的人非常乐于助人且友好。我的房间有我需要的一切,还有一张舒适的床。我很欣赏这家酒店的安静,而且附近有很多遛狗的好地方。住宿的好地方;尤其是对于狗!

Motel 6 回复2026-07-26

Hi, thank you for your wonderful feedback! We're delighted to hear that you had such an enjoyable stay. It's great to know that our front desk team was helpful and friendly, your room met your expectations, and you enjoyed the comfortable bed, peaceful atmosphere, and pet-friendly surroundings. We're especially happy that you and your dogs had a pleasant experience. We truly appreciate your kind words and look forward to welcoming you back for another great stay. ~dc

很棒的住宿体验

很棒的员工 干净 现代 舒适的床 位置优越

Motel 6 回复2026-07-26

Hi Gram, thank you for your wonderful feedback! We're delighted to hear that you enjoyed our friendly staff, clean and modern accommodations, comfortable beds, and convenient location. Your kind words are truly appreciated and serve as great encouragement for our team. We look forward to welcoming you back for another exceptional stay soon!~UC

避开这家酒店。

避开这家酒店。 使用虚拟助理/远程助理进行登记并不是很顺利。 酒店房间很脏,大部分表面都有灰尘。我们其中一张床上的床单上有血迹。让前台工作人员知道这一点,他们给我拿了新床单,试图以此来掩饰,因为这在酒店很常见,并说其中一名女佣一定是不小心在床单上流血了。恶心。 房间特别小,两张床都是靠墙的,其中一张床还顶着空调,空调效果不太好,两张床之间只有1英尺左右的距离。 我们住了三天两晚,只得到了不到一卷卫生纸。 白天没有清洁服务,当我询问因为我们需要新毛巾时,我被告知他们太忙了,无法为已入住的房间提供服务。 无家可归者在停车场里,在晚上翻车。制冰机在住宿的大部分时间都无法使用。 位置是唯一好的一点。附近有购物场所和几家不错的餐厅。 即使是一家更经济的酒店,我也会支付额外费用以获得更好的质量、更好的服务,甚至更好的位置。

Motel 6 回复2026-07-26

As checked, our team has connected with you and addressed your concern. We’d appreciate it if you could take a moment to share your feedback on the assistance provided, as it helps us improve our service. For any further support, please feel free to reach out. ~dc

罗奇汽车旅馆

根据评论,整个酒店的蟑螂出没情况已经持续了一段时间,情况非常严重。

Motel 6 回复2026-07-26

Hi, we sincerely regret to hear about your experience and understand your concern. We apologize for the inconvenience caused. Reports regarding cleanliness and pest concerns are taken very seriously, and this is certainly not the standard we strive to maintain. Kindly share your reservation details so that our concerned team can thoroughly investigate the matter and take appropriate action. We appreciate you bringing this to our attention and sincerely apologize for the inconvenience caused. ~dc

你可以得到一些更好的员工

你可以找一些更好的员工。有些人了解并且有一定的专业精神。常见的礼貌沟通技巧是必须的。你们的人民不知道如何沟通。他们很粗鲁。他们坐在电话旁,而人们猜测他们站在那里排队。他们只是非常不专业、年轻而且粗鲁。他们还指责我们在房间里吸烟,这是错误的,就像那里还有其他一百万人吸烟一样,但他们指责我们试图将我们赶出房间。我们打电话给公司,他们来检查房间,发现那是不真实的,但当他们来检查房间时,当我支付了这次会议的费用时,我的会议已经结束了。因此,我不必去参加我应该付费参加的所有研讨会课程,而是必须坐在那里向您的经理解释我们没有吸烟,他们直到 8:00 开始 12:00 才开始吸烟。我错过了一整天,花费了 260 美元,我希望得到补偿

Motel 6 回复2026-07-26

Hi, we're deeply sorry to learn about your experience and understand how upsetting this situation must have been. We sincerely apologize for the inconvenience caused and appreciate you bringing these concerns to our attention. Please share your Motel 6 Booking ID, together with your registered phone number and email address, so our concerned team can conduct a detailed investigation and reach out to you directly. ~UC

我和我的猫一起住了 4 晚

我和我的猫一起住了 4 个晚上。当我第一次到达那里时,房间闻起来有烟味,所以我要求换一个房间。但那个房间的空调不工作。他们过来试图把它踢开,但它不够可靠,让我感觉不舒服,所以我又回到了臭味十足的房间。我们感到安全而且足够舒适。房间里的沙发很脏。第一天晚上,我带了水桶和抹布,用手洗地板。它也很脏。有趣的是,我洗完地板后,房间里的气味变得更好了。房间里还有一些虫子,我的猫觉得很有趣。但对于价格和携带我的猫的能力来说,我真的没什么可抱怨的。

Motel 6 回复2026-07-27

Hi Vanessa, we're sorry to learn that your stay fell short of your expectations. We understand your concerns and would appreciate the opportunity to look into them further. Kindly help us with your Motel 6 Booking ID, along with your registered contact number and email address, so our dedicated team can conduct a comprehensive review and assist you accordingly. ~UC

不要在这里浪费你的钱。那里的经理是个骗子

那里的经理是个骗子,我在那里也很享受我的假期,感觉就像一个监狱牢房。我提前三天预订了房间,小经理对我说,没有特大号床套房,没有冰箱或微波炉。网站上广告说有。所以那家伙把我安排在两张大床上,和一个在抽烟的邻居天知道什么。整晚都发出很大的噪音。在我住的可怕的六天里,游泳池不起作用,小吃机上有令人难以置信的旧产品,而且价格过高。工作人员很懒,没有打扫我的房间。我住的房间闻起来很难闻,屋顶开始漏水。电视坏了,有黑线穿过。水压处于最低水平。我告诉经理我可以换房间吗,他告诉我等几个小时,当时 90% 的房间都是空的,因为现在是淡季,我几个小时前刚离开,他试图为我的 cc 充电再住两晚。 146 美元零 20 美分,不要相信那里的管理。这家公司能做的最好的事情就是火头管理。这是我的职业,这个小混蛋毁了它。如果你不相信我,你自己去看看。

Motel 6 回复2026-07-26

Hi Rocko, we're truly sorry to hear about your experience and sincerely regret that your stay did not meet your expectations. The concerns you've shared regarding the room, amenities, service, and billing are certainly not reflective of the standards we strive to uphold. We'd appreciate the opportunity to investigate this matter thoroughly. Kindly share your Motel 6 Booking ID, along with your contact number and email address, and our dedicated team will review your case on priority and assist you further. ~UC

淋浴和机场 2026年6月25日 103号房间没有预订号码 电话 80834369prolems 6/25/2026 Roberta Wong LEUNG .请帮助我通过您的预订系统和汽车旅馆记录找到预订号码

亲爱的6号汽车旅馆 抱歉,我没有预订确认信息可供截图。号码 808 3436923 亲爱的 6 号汽车旅馆 很抱歉,我没有我的预订号码,请联系您的预订部门查找,或者联系 6 号汽车旅馆 SEATAC South 的蒂娜 (Tina) 经理,让我于 2026 年 6 月 25 日入住 103 号房间一晚,名字为 Roberta Wong LEUNG。谢谢你为我寻找它。 淋浴不能用,机场班车不能运行,电话服务不能用,我尝试打电话 3 个小时来了解班车发生了什么事。我们不得不从机场乘坐优步,他们不会给我们退款。经理蒂娜说她会在 2026 年 6 月 25 日给我发电子邮件建议对损坏的淋浴进行赔偿,但她没有。更正日期 2026 年 6 月 25 日 103 号房间。没有预订号码。通过 gmail.com 向 robertawongleung 发送电子邮件

Motel 6 回复2026-07-25

Hi Roberta, we're truly sorry to hear about your experience. The concerns you've shared are deeply concerning and do not reflect the standards we strive to maintain. We are unable to locate your reservation using the details provided. Kindly share your booking ID so we can review your case thoroughly and assist you further. ~AA

肮脏的酒店

价格实惠的酒店,但一分钱一分货,房间很脏,床单也很脏,微波炉和冰箱都生锈了,里面也很脏,我要了一个新微波炉,他们仍然给我带来了一个生锈的旧微波炉,浴缸也很脏,

Motel 6 回复2026-07-25

Hi Joe, we're truly sorry to hear about your experience. Providing courteous and respectful service is something we take very seriously, and we're disappointed to learn that your stay did not reflect our standards. We'd appreciate the opportunity to investigate this matter further. Kindly share your Motel 6 Booking ID, along with your contact number and email address, and our dedicated team will review your concerns and assist you accordingly. ~UC

房间看起来一点也不像图片上的那样。

房间看起来一点也不像广告上的图片,看起来很破旧,窗帘上的床洞吱吱作响,为了隐私不能关上窗帘,电视淋浴插座周围的墙上画着未完成的画,所以淋浴流到了侧面和高处,矮个子的人只会被淋浴水溅到头部而不是下半身。

Motel 6 回复2026-07-25

Hi Carl, we're genuinely sorry to hear that your experience fell short of your expectations. This is certainly not the impression we want our guests to leave with. Kindly help us with your Motel 6 Booking ID, along with your contact number and email address, so our team can investigate your concerns and reach out with the appropriate assistance. ~UC

凉爽的

很棒很有趣,还可以

Motel 6 回复2026-07-25

Hi Shawn, thank you for your wonderful feedback! We're delighted to know that you had a great stay and enjoyed the clean accommodations and overall experience. Your kind words are truly appreciated, and we look forward to welcoming you back for another enjoyable stay soon!~UC

大热天没有冰

房间和床都非常舒适,尽管有一些管道噪音。早餐很充足:松饼、华夫饼、酸奶、煮鸡蛋……没什么特别的或令人兴奋的。工作人员非常友好和乐于助人。我们遇到的主要问题是有两台制冰机:我们地板上的一台坏了,另一台在我们试图买一些的时候大部分时间都没有冰了。在一个连续几天都很热的地方,他们应该考虑再买一两台机器。

Motel 6 回复2026-07-02

Hi Laura, We're delighted to hear that you found the room and beds comfortable and that our friendly and helpful staff made a positive impression. We also appreciate your comments about the breakfast. We value your feedback regarding the plumbing noise and the availability of ice machines. Your suggestions have been noted and will be shared with the appropriate team as we continue working to improve our guests' experience. We hope to have the opportunity to welcome you back for an even better stay in the future! ~Dia

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