Motel 6

Hi David, thank you for your kind words and for recognizing Manager Maged, Jose, Jamila, Fran, Rita, Nick, and our housekeeping team. We're delighted to hear they made your stay enjoyable and that you found our location convenient. Your appreciation means a great deal to us, and we look forward to welcoming you back for another pleasant stay soon! ~RK

As checked, our team has connected with you and addressed your concern via email. We’d appreciate it if you could take a moment to share your feedback on the assistance provided, as it helps us improve our service. For any further support, please feel free to reach out. ~dc

Hi Kathy, we're truly sorry to hear about the experience you've described and regret the inconvenience caused by the room condition and missing amenities. Thank you for sharing your contact details with us. However, we're currently unable to locate your reservation with the information provided. Kindly help us with your Motel 6 Booking ID so that we can get this checked thoroughly and assist you further. ~UC

Hi, We're truly sorry to hear about your experience. The concerns you raised regarding the room condition, unexpected charges, unavailable staff at checkout, and the lack of working amenities are certainly disappointing. Could you please share your reservation ID, registered contact number, and email address? We’ll review the concerns regarding the room condition, charges, staffing, and amenities and assist you further.~Dia

We sincerely apologize for the inconvenience caused and understand your concern. Our team has shared an email regarding this matter. Kindly check your inbox and reply to the same if you need any further assistance, and we’ll be happy to help you further. ~RK

Hi Moustafa, we sincerely regret to learn of your experience and would like to assure you that it does not reflect the level of service we are committed to delivering.  As we have checked, our team has connected with you for your assistance and addressed your issue. We assure you that you will not experience such instances again in the future with us.~UC

Hi Brent, thank you for your wonderful feedback! We're delighted to hear you enjoyed the clean room, effective air conditioning, peaceful atmosphere, and our convenient location. It's also great to know our friendly staff made a positive impression and that you liked the pool. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay! ~RK

Hi Rendall, thank you for taking the time to share your feedback. We're pleased to hear you found our staff friendly and professional, enjoyed the peaceful atmosphere, and felt the property offered good value and a convenient location for visiting San Diego. We also appreciate your comments regarding room cleanliness and the lack of housekeeping service during your stay. Your feedback has been shared with the hotel management team for review as we continue working to improve our guest experience. Thank you for choosing to stay with us. We're glad to know you would consider staying with us again, and we look forward to welcoming you back! ~RK

Hi Marvin, thank you so much for your 5-star rating! ⭐We truly appreciate your support and are delighted to know that you had a great experience with us. Your feedback motivates our team to continue delivering the best service possible. Looking forward to serving you again soon! 😊~RK

Hi Ryan, We sincerely apologize for the inconvenience caused and understand your concern. Our team has shared an email regarding this matter. Kindly check your inbox and reply to the same if you need any further assistance, and we’ll be happy to help you further. ~RK

Hi William, thank you for your wonderful feedback! We're delighted to hear that you found our property clean, safe, and welcoming, and that our friendly staff made your stay enjoyable. Your kind words are truly appreciated and serve as great motivation for our team. We look forward to welcoming you back for another pleasant stay soon!~UC

Hi Maydeline, thank you for your wonderful 5-star review! We're delighted to hear that you enjoyed your stay and found the bed comfortable, the room clean, and our location convenient for exploring nearby dining and entertainment options. It's especially rewarding to know that we were able to provide great value at an affordable price. Your kind feedback means a great deal to us, and we look forward to welcoming you back for another enjoyable stay soon!~UC

Hi Aviran, we're truly sorry to hear about your experience and sincerely regret the concerns you've shared regarding the room condition, cleanliness, amenities, and room allocation. This is certainly not the standard of hospitality we strive to provide. Kindly share your Motel 6 Booking ID and contact details with us, and our dedicated team will investigate the matter thoroughly and assist you further. ~UC

Hi Novelette, we're truly sorry to hear that your stay did not meet your expectations. While we're pleased to know that our check-in staff made a positive impression, we're concerned about the issues you've raised regarding the reservation, room amenities, cleanliness, and overall experience. Kindly share your Motel 6 Booking ID, along with your registered contact number and email address, so our dedicated team can conduct a detailed investigation and assist you accordingly. ~UC

Hi Shay, we're truly sorry to hear about your experience and regret the concerns you've shared regarding the staff, room condition, toilet, and air conditioning. This is certainly not the level of service or quality we strive to provide. Kindly help us with your Motel 6 Booking ID, along with your registered contact number and email address, so our dedicated team can conduct a thorough investigation and assist you accordingly. ~UC

Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know of any other assistance.~Dia

Hi Gabriel, thank you for taking the time to share your feedback. We're delighted to hear that you found our staff helpful, your room clean, and the HVAC system working well during your stay. We also appreciate your suggestion regarding the window coverings and we'll share your comments with our team as we continue to look for ways to enhance our guest experience. We truly value your feedback and hope to have the opportunity to welcome you back for an even better stay in the future. ~SP

As checked, our team has connected with you and addressed your concern. We’d appreciate it if you could take a moment to share your feedback on the assistance provided, as it helps us improve our service. For any further support, please feel free to reach out. ~dc

Hi Stephanie, thank you for your wonderful feedback! We're delighted to hear that you enjoyed our clean rooms, well-maintained facilities, friendly staff, and convenient location. It's also great to know that the air conditioning met your expectations and that you found plenty of nearby dining and shopping options. We truly appreciate your suggestion about adding a swimming pool and will be sure to share it with the relevant team. We look forward to welcoming you back for another enjoyable stay soon!~UC

Hi Nimchuk, thank you for your wonderful feedback! We're delighted to hear that our front desk team and housekeeping made such a positive impression. Your kind words mean a lot to us, and we'll be sure to share your appreciation with the team. We look forward to welcoming you back to Motel 6 soon! ~Arsh