MyKnobs.com Inc

We sincerely appreciate you taking the time to share your feedback. Hearing from our customers is invaluable as we continually strive to improve our services. We’re very sorry to hear about the issue you experienced during the ordering process and sincerely apologize for any frustration it may have caused. Please rest assured that we value your business and have issued a refund to your original form of payment. Thank you once again for your comments and for the opportunity to serve you.

Thank you for the favorable review you gave our company and products. We are pleased that you found our service and product satisfactory.

We sincerely thank you for taking the time to complete our questionnaire. We greatly value feedback from our customers, as it is essential for helping us continuously improve our services. We understand that determining door handing can sometimes be confusing, especially when deciding which side of the door to use for reference—a very common challenge. After reviewing the images of your door, we were able to confirm that the handing ordered was incorrect. We would be more than happy to assist you in ordering the correct handing and expedite your order at no additional cost. We truly appreciate your business and look forward to accommodating you, ensuring you remain a valued customer.

We sincerely thank you for taking the time to complete our questionnaire and regret that your initial purchase did not meet your expectations. Please note that the restocking fee is intended to cover the retailer’s costs for processing, inspecting, repackaging, and restocking the returned item, which remains in sellable condition. Such fees typically apply to preference-based returns—such as changes of mind or buyer’s remorse—rather than returns for defective or damaged items or seller errors. If you would like to discuss this further, please do not hesitate to contact us.

We sincerely appreciate you taking the time to share your feedback. Hearing from our customers is invaluable as we continually strive to improve our services. Upon further review, we found that your order was delayed due to unforeseen issues at our warehouse. We truly apologize for the inconvenience this has caused. As a gesture of goodwill, we have issued a full credit to your original form of payment. Please feel free to keep, donate, or discard the merchandise at your discretion. Thank you once again for your comments. We hope to have the opportunity to serve you again in the future.

We sincerely appreciate you taking the time to share your feedback. Hearing from our customers is invaluable as we strive to improve our services. Please note for expedited processing of credits, we encourage submission of the return tracking number. However, it's important to highlight that as of now, we have yet to receive any returned merchandise at our establishment. Thank you once again for your comments. We hope to have the opportunity to serve you again in the future.

We sincerely appreciate you taking the time to share your feedback. Hearing from our customers is invaluable as we continually strive to improve our services. Please note that our door hardware vendors require a restocking fee, which is clearly stated in our return policy. This fee helps cover the costs associated with returning an item to inventory, including inspection, repackaging, and disassembly. As a courtesy, we have waived 50% of the restocking fee in this instance. Thank you again for your comments, we truly value your input and hope to have the opportunity to serve you again in the future.