Navy Federal Credit Union（www.navyfederal.org）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 203 条用户评价，属于金钱与保险分类，口碑良好。77% 的评价为 4 星及以上，12% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
旅行、亚马逊、TSA、租车优惠。希望他们能提高餐饮和加油点。
Thank you for sharing your candid feedback about our current credit card rewards program, Von. I'll share this with the appropriate teams for review. Riley, Navy Federal Social Care Team
联系到所有的特工是极其困难的。他们从来不接电话，不回电话，也不回复电子邮件。最后一周的压力非常大，我不会向任何想要买房的人推荐 NavyFed 作为贷款人。他们的价格很高，但代价是什么，令人头疼……
Kayla, I'm sorry to hear you haven't had a good experience with us. I hope we'll have an opportunity to provide the world-class service we strive for in the future. Jessica, Navy Federal Social Care Team
服务非常好，随时有电话指导。一切都很顺利，并且提前结束了我们的预期。
Thank you so much for sharing your experience, Earlaine! We love hearing that our members have received the world-class service we seek to provide, and we're proud you're a part of our Navy Federal family. We'll be glad to share this compliment with the employee that assisted you and their management team. Kai, Navy Federal Social Care Team
我预计利率会降低。除此之外，我对 NCU 的服务和体验感到满意。
West, thanks so much for taking the time to leave your feedback for us! We're so happy to hear about your positive experience with your loan. We're looking forward to our next opportunity to serve you! Holly, Navy Federal Social Care Team
老实说，我永远不会再使用海军美联储购买房屋。 我无法说出我的全部故事，但我确实有 4 个不同的截止日期。我有 6 个不同的贷款处理者。我们晚了两周关门。问题几乎都是由于海军联邦造成的。
Thank you for taking the time to provide candid feedback, Joel. I'm sorry to hear you didn't have a positive experience with the mortgage process. I'll be sure that your feedback reaches the right team, so it can be considered for future improvements. Thank you again for your review. Gretchen, Navy Federal Social Care Team
对计划很有帮助，进展顺利，还问了一个关于从401借钱的问题，他解释了所有的起起落落。
Thanks for taking the time to leave your feedback, Dennis. Lydia, Navy Federal Social Care Team
能够讨论选项
Gail, thanks so much for sharing your feedback! We're proud to have you as part of our Navy Federal family, and we look forward to future opportunities to serve you! Kai, Navy Federal Social Care Team
友好的员工。为客户提供服务的速度有多快。空间的清洁度。了解设施内的工作人员。可能会有一些额外的员工来帮助大量涌入的顾客。
Thank you for being part of our Navy Federal family! We appreciate you taking the time to share your feedback, and look forward to the next chance we have to assist you. Holly, Navy Federal Social Care Team
我最近把我所有的业务都交给了海军联邦信用合作社。在这样做的过程中，我转移了几笔已经开放多年的贷款。最近，我有紧急情况需要砍伐一些树木，需要短期贷款。他们给了我贷款，但利率为二级。他们表示，尽管我的信用评分超过 800，而且没有任何减损，但由于我在他们那里贷款不到一年，所以我是“高风险” 我和他们一起去是因为他们的价格更好。不过，我不喜欢他们应用程序上的付款选项，如果您通过电子邮件提出问题，您会收到自动回复。我已要求某人就最近的情况给我打电话，但显然我不是一个足够有价值的客户，以至于有人可以真正接电话。事实上，我敢打赌，这篇评论会得到自动道歉，如果我有进一步的问题，可以拨打电话号码。我强烈推荐 PenFed 或 USAA。他们肯定更乐于助人，价格相似，但福利更多。
Jimmy, I'm sorry to hear you haven't had a good experience with us. I hope we'll have an opportunity to provide the world-class service we strive for in the future. Jessica, Navy Federal Social Care Team
我无法登录我的帐户进行付款，当我致电客户服务时，与我交谈的女性似乎没有信心帮助我。我没有计时，但必须花 15 到 29 分钟才能处理一些本应花 5 分钟的事情。当她最终完成交易时，我要求设置自动支付，她摸索了一段时间才告诉我她无法设置。 感谢您的回复，但是我希望得到一些帮助来解决我最初设置自动付款的问题。它传达的信息是您并不真正关心！
Charles, thank you for taking the time to provide your feedback. I apologize that you didn't have a positive experience when calling us. I'll be sure this feedback is shared with the correct teams for evaluation. Furthermore, I hope we'll have an opportunity to provide the world-class service we strive for in the future. Thank you again for your review. Kinsley, Navy Federal Social Care Team
我只是认为费用太高了，尤其是当他们知道会员有这么多资金不足的费用时，我的意思是，这真的是在玩杂耍。这个阶段在圣诞节前一周把它像森林里的一棵圣诞树一样砍掉了，还有什么是费用呢，当磨坊主想做的就是支付账单并避免挨饿时，现在这肯定是一个更好的方法。我觉得银行对待我就像对待一个大型支票兑现商店一样。这就是我现在的感受。谢谢你让我发泄。
Thank you for reaching out to share your feedback with us, Spring. If you'd like to discuss your account in further detail, please don't hesitate to give us a call. We're available 24/7 at 1-888-842-6328, and we'd definitely like an opportunity to determine what happened in your situation. Thank you again for your review. Craig, Navy Federal Social Care Team
这家银行提供多种信用卡选择，且不收取余额转账费用。我能够整合一切并获得最低的利率。我也有一个 HELOC 和他们在一起。过程超级简单，不用离开我的家。从申请到结案，一切都在网上完成。 24 小时客户服务也很棒，更不用说如果商家欺骗您，他们会为您提供支持。我有一家家具公司欺骗了我。大票。他们进行了调查并站在我一边。很高兴知道有人支持你对抗掠夺性公司。全程5星！
Karen, this is awesome feedback -- thanks for sharing! We love hearing that members have had a great experience working with us, and we're excited to have more opportunities to serve you in the future. Thank you for being part of the Navy Federal family! Gretchen, Navy Federal Social Care Team
理性、专业、富有同情心地倾听理解并提出解决方案；那是海军联邦信用合作社，任何时候、任何时候。
Thanks so much for sharing your feedback! We're proud to have you as part of our Navy Federal family, and we look forward to future opportunities to serve you! Dawn, Navy Federal Social Care Team
我只是喜欢客户对海军联邦的重要性
Thank you for your review, Denise! Hayden, Navy Federal Social Care Team
我仍在等待简介中提到的帮助和指导。 六年不记得任何一个日历年有加号。此时我的账户已经减少了大约100k。如果过去六年里它能赚 3% 或 4% 就已经很好了。始终倾听市场的走势，而不是我的账户的损失！我们可以做些什么来改进它，前进的策略。
Thank you for taking the time to share your experience with us, James. We value your feedback and will ensure it's shared with the Navy Federal Investment Services leadership team for consideration. We look forward to future opportunities to provide you with the world-class service we strive for. Thank you again for your review. Dakota, Navy Federal Social Care Team
I appreciate you reaching out to share your review with us, Clyde. If you'd like to discuss your recent application in further detail, please don't hesitate to give us a call anytime at 1-888-842-6328. We're always available for any future needs you may have, and look forward to opportunities to serve you. ~Craig Craig, Navy Federal Social Care Team
其伟大之处在于，他们所做的和我在 NCU 所做的每笔贷款等工作一样。 他们有清晰明确的费率和政策，有人解释选项和流程，回答问题并在需要时提供选项和解决方案。 这笔贷款需要更多的时间和纠正，因为经销商的政策放慢了速度，他们不熟悉预先批准检查或联系确认系统并需要指导。 NCU 更正了提交的错误并允许该过程成功继续... 他们总是做得很好，并且很高兴与他们合作...我是否提到过良好/公平的价格/费用..
Thank you for being part of our Navy Federal family, John! We appreciate you taking the time to share your feedback, and look forward to the next chance we have to assist you. Edward, Navy Federal Social Care Team
他们为您提供建立信用的机会
We're glad to hear you had a good experience, Cortez-- thanks for sharing your feedback! Riley, Navy Federal Social Care Team
我的 NCU 财务顾问是最好的。 当你需要他的时候他就在那里，当你不需要的时候他不会纠缠你。
James, thanks so much for sharing your feedback! I'm happy to hear you've had a good experience with us. We'd be happy to pass along your kind words to your advisor and their management team. We look forward to more opportunities to serve you! Sage, Navy Federal's Social Care Team
非常容易合作。非常满意。
Thank you for being part of our Navy Federal family, Michael! We appreciate you taking the time to share your feedback, and look forward to the next chance we have to assist you. Dawn, Navy Federal Social Care Team
共 203 条符合条件的评价