Ooma（www.ooma.com）在 OK.one 的综合评分为 3.2 分（满分 5 分），基于本站收录的 102 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：54% 给出 4 星及以上，同时 36% 打了 1 星；商家回复了 93% 的差评。数据最后更新于 2026-08-10。
客服态度很好，后续跟进...
Hi Ray, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
该代表高效、耐心，提供清晰简洁的指示。
Hi, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
服务很棒，我只是需要时间来了解为我提供的所有内容。
Hi, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
Hi Sandy, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
短信确实很好，但在我们的地区，使用蜂窝数据的通话真的很糟糕，有一半的时间无法完成连接，即使连接成功，对话也会有很长的延迟。这就是为什么我们必须升级到 Pro，以便办公室可以将 OOMA 之外的呼叫转移到各个单元
Hi Trevor, thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must be. We’d like to look into this right away and help work toward a resolution. Our escalation team will follow up within 24 business hours.
需要一部新的主电话，因为另一部不再工作。 订购既快捷又简单。
Hi Jamie, thank you for your feedback and for choosing Ooma. We’re glad for your feedback, and we appreciate the opportunity to learn where we can do even better.
在与 Telus 打交道两周后，我试图在我的 VOIP 系统中添加一部额外的电话，但我放弃了，开始寻找其他选择。 Ooma 的客户服务非常出色、出色且出色。 只需一个电话，我就得到了我所需要的一切，而且比 Telus 的花费更少。 我需要与支持人员讨论一个小问题，他们在 15 分钟内就让我按照我想要的方式启动并运行。
Hi Jason, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
糟糕的沟通。不知道问题是什么或如何解决。 他们完全按照上次的做法，成功了，但不知道它是如何运作的。他们绝对没有能力确保这种事不再发生。 糟糕的..
Hi, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
自从使用 Ooma 以来，我似乎很少遇到任何问题。 我知道其他公司还有更多问题
Hi, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
Ooma 客户服务非常乐于助人、周到且专业。非常感谢您的帮助。
Hi, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
我花了近两个小时的电话没有解决我的问题，他们应该在第二天给我回电话以解决问题，但我没有收到任何回电。
Hi John, thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must be. We’d like to look into this right away and help work toward a resolution. Our escalation team will follow up within 24 business hours.
不推荐用于商业服务。非常不可靠的合作伙伴。您可以依靠 OOMA 来满足您的业务需求。训练有素的客户服务代理最差的客户服务。
Hi, We would like to assist with your concerns however need a bit more information to assist. Please provide us with a valid email address or existing ticket number so that our escalation team can further assist to resolve your concerns.
您花了一周时间尝试解决问题，但仍未解决
Hi, thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must be. We’d like to look into this right away and help work toward a resolution. Our escalation team will follow up within 24 business hours.
Hi, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
桌面电话运行良好，我对此没有任何抱怨。我的手机被设置为与桌面电话同时响铃，当我在办公室时效果很好。当我不在办公室时，它效果不佳。以午餐为例。即使我在第一声铃声响起时就接听，我还是错过了大约 85% 的电话。
Hi Sally, We’re sorry to hear about your experience and understand how frustrating this must be. We’d like to look into this right away and help work toward a resolution. Our escalation team will follow up within 24 business hours.
由于我对运输业务的需要，与我用于短信设备的许多其他不同应用程序相比，该应用程序具有最好的体验。所有这一切都归功于出色的客户服务。如果您遇到任何问题，他们随时可以为您提供帮助。
Hi, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
全力支持！ 我们是 Ooma 的新客户，他们的设置支持非常棒。我们正在从另一家供应商转向，并获得支持是迷宫般的 IVR 菜单，希望找到合适的人。通过 Ooma，我拨打号码并提供支持答案。在当今IVR菜单和AI座席的世界里，这是一种难得的体验，非常棒！
Hi Bruce, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
该代表知识渊博，乐于助人。
Hi Ed, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
技术支持代表知识渊博。
Hi Idris, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
关于添加扩展程序存在混淆。我的 Ooma 代表打电话通知我，我解释说我没有添加分机，所以他说他会解决这个问题
Hi Stan, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
共 102 条符合条件的评价