Ooma（www.ooma.com）在 OK.one 的综合评分为 3.2 分（满分 5 分），基于本站收录的 102 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：54% 给出 4 星及以上，同时 36% 打了 1 星；商家回复了 93% 的差评。数据最后更新于 2026-08-10。
大约1.5个月前我给父母买的，那段时间他们的生活状况一直很混乱。但 Ooma 的 Web 配置界面有很多方便的功能，例如 Ooma 设备离线时自动转接、处理不同类型呼叫者的各种选项（直接转至语音邮件、永远响铃、只有朋友才能让您的电话响铃的“内圈”等）。 Ooma电话号码移植过程也非常顺利。 Ooma 已经完美了吗？不，但总的来说，这是一个令人愉快的经历。
Hi Matt, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
这是为我的业务集成接待员线路并捕获我的消息的好方法。 我强烈推荐尝试 OOMA！
Hi Shelly, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
代理人总是那么乐于助人！我的电话线路可能遇到的任何问题都会得到快速有效的处理。代理人知识渊博并且非常乐于助人。我已经使用 Ooma 1.5 年了，并将继续使用他们的服务。
Hi, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
服务好！ 非常感谢。
Hi Scott, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
Ooma 为我们的企业提供了更加专业的电话设置。现在，我们拥有专用的办公室号码、虚拟接待员、呼叫路由、语音邮件，并且能够在我在现场时将呼叫转接至我的工作手机。初始设置需要一些时间来理解，但系统很灵活并且可以满足我们的需要。这是对个人手机作为主要业务号码的实用升级。
Hi Tim, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
关于 Ooma 的警告：未经授权的收费和糟糕的客户服务 我想警告大家我在 Ooma 的经历。他们向我收取了我从未要求的服务费用。我感觉自己完全被骗了。我联系他们的客服对费用提出异议并要求退款，但他们完全不理我，也从未退还我的钱。这种缺乏诚实的行为迫使我永久取消了他们提供的 VOIP 服务。要非常小心，他们的做法具有欺骗性且不公平。别被骗了！ 门票 - [#Ooma-11388454] - 14506762508 - 塞缪尔·西米奇
Hi, We would like to assist with your concerns however need a bit more information to assist. Please provide us with a valid email address or existing ticket number so that our escalation team can further assist to resolve your concerns.
音频断断续续，出站音频效果不佳。 入境听起来不错。
Hi, We would like to assist with your concerns however need a bit more information to assist. Please provide us with a valid email address or existing ticket number so that our escalation team can further assist to resolve your concerns.
Ooma 的客户服务团队非常擅长帮助处理订单并及时完成订单。
Hi Julius, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
Hi Bobby, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
没有足够的空间去诚实
Hi Joe, We’re sorry to hear about your experience and understand how frustrating this must be. We’d like to look into this right away and help work toward a resolution. Our escalation team will follow up within 24 business hours.
客户服务非常有帮助并解决了我的问题
Hi Shanta, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
Hi Bruce, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
一直以来，我们都会遇到这样的问题：我们没有打开的消息被打开，然后我们不回复。这对我们来说看起来很糟糕。客户无法提供帮助，也很难理解他们。在我们的固定电话上，服务每天总是掉线多次。发送短信时，您必须多次输入 # 才能发送短信，否则当您尝试开始新对话时，它会弹出另一个对话。
Hi, We would like to assist with your concerns however need a bit more information to assist. Please provide us with a valid email address or existing ticket number so that our escalation team can further assist to resolve your concerns.
我喜欢 Ooma 的选择，比如；虚拟接待员、短信、音乐保持等。他们的价格无与伦比。然而，前 6 个月，我们的一些客户被路由到奇怪的号码，他们会收到有关礼品卡的消息，或者按 1 获取英语，按 2 获取西班牙语，还有一些会收到约会热线。我们是一家汽车修理店，所以这非常令人震惊。我不知道这 6 个月里我们错过了多少电话或失去了多少客户。 Ooma 甚至没有给我们折扣或类似的东西。我不得不花几个小时与 Ooma 通电话，试图解决这个问题。最终他们在向 FCC 提交报告后做到了。我通过他们购买了一部手机，7个月内就坏了。他们更换了它，但该手机无法更新，因此他们不得不向我发送另一部手机，以确保我的新手机会是最新的。那是一个谎言。我不得不花几个小时打电话给 Ooma 更新手机。有人告诉我下个月将免费，那是谎言。如果他们解决了错误，它就会成为一家伟大的公司。
Hi Rollins, thank you for your feedback and for choosing Ooma. We’re glad for your feedback, and we appreciate the opportunity to learn where we can do even better. Our loyalty team will follow up within 24 business hours to review anything we can help improve your experience.
在查看了手机选项后，选择手机并购买很简单。
Hi, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
Hi Gloria, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
弗兰克非常了解我们要求的产品变更。他让我们进展顺利。谢谢
Hi Charlie, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
罗恩很棒。 喜欢电话系统
Hi Deepak, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
于 2025 年 10 月请求了该服务。截至 2026 年 2 月，该服务仍然无法正常工作，但他们不仅继续向我收费，而且还在尝试每月向我收费。您与一个人交谈，他们会将您转接给另一个人。您发送电子邮件，他们告诉您必须打电话。他们只会让你到处乱跑，却从不真正提供帮助。当我订购一条线时，我被收取了 2 条线的费用，因为它从来没有起作用……我支付了 300 多美元，却什么也没得到，而且我显然永远不会拿回我的钱。去任何其他公司。
Hi, We would like to assist with your concerns however need a bit more information to assist. Please provide us with a valid email address or existing ticket number so that our escalation team can further assist to resolve your concerns.
我仍然无法登录我的软件电话。昨天我浪费了一整天的时间和你们的技术人员交谈，他们一直要求我重置密码20多次。
Hi, We would like to assist with your concerns however need a bit more information to assist. Please provide us with a valid email address or existing ticket number so that our escalation team can further assist to resolve your concerns.
共 102 条符合条件的评价