Ooma（www.ooma.com）在 OK.one 的综合评分为 3.2 分（满分 5 分），基于本站收录的 102 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：54% 给出 4 星及以上，同时 36% 打了 1 星；商家回复了 93% 的差评。数据最后更新于 2026-08-10。
我今晚转了一个号码，然后你删除了我多年来的办公室#
Hi, We’re sorry to hear about your experience and understand how frustrating this must be. We’d like to look into this right away and help work toward a resolution. Our escalation team will follow up within 24 business hours.
经过多次尝试后，他们不会取消帐户，并且在强行取消的同一天，他们在未经同意的情况下多次向我存档的卡扣款。无法在管理门户中取消。
Hi, We would like to assist with your concerns however need a bit more information to assist. Please provide us with a valid email address or existing ticket number so that our escalation team can further assist to resolve your concerns.
我们刚刚开始服务，尚未完全使用该系统。 音频质量很棒。 支持团队知识渊博，并且真正了解他们的系统。 一切都变得简单而直接。 最重要的是，我们还省钱。
Hi Ken, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
很棒的体验，中介很耐心，很细心。 她太棒了！
Hi, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
专业、礼貌、高效的服务，达到预期的效果。
Hi Barbara, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
我是 我很难从手机中添加自己的音乐，并且无法获得帮助。
Hi Adam, We’re sorry to hear about your experience and understand how frustrating this must be. We’d like to look into this right away and help work toward a resolution. Our escalation team will follow up within 24 business hours.
我的 Yealink 设备 W70b 出厂时没有电源适配器。我的号码没有完全移植。在过去的三天里，我们一直在手机上使用 Ooma 应用程序来接听业务电话。这是非常令人沮丧的；技术支持对产品的了解非常有限。每次我联系支持人员时，我都会与不同的代表交谈，每个支持人员都会更改我的帐户设置，这非常令人沮丧。
Hi, We would like to assist with your concerns however need a bit more information to assist. Please provide us with a valid email address or existing ticket number so that our escalation team can further assist to resolve your concerns.
我与客户服务代表（帕特里克）的相处非常愉快。我强烈推荐小型大型企业使用这项服务。
Hi Ken, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
Ooma 反应灵敏且可靠。他们的客户服务非常好。
Hi Juan, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
午夜 12 点接电话的人非常乐于助人且友善……她听取了我的问题，并在几分钟内解决了问题。
Hi, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
他非常耐心，对我提出的所有问题都提供了帮助。他帮助我登录并支付账单，并回答了有关我在对话期间添加到帐户的升级的问题。
Hi, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
上周电话无法使用。上周打了 2 次电话，让手机正常工作。今天早上，6 月 29 日星期一，电话再次打不通。我位于伊利诺伊州洛克波特的办公室没有接到任何电话。你只能呼唤。我对这项电话服务感到非常沮丧。
Hi, thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must be. We’d like to look into this right away and help work toward a resolution. Our escalation team will follow up within 24 business hours.
Hi, thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must be. We’d like to look into this right away and help work toward a resolution. Our escalation team will follow up within 24 business hours.
当他们走进我的办公室时，他们错误地表示自己正在与 AT&T 合作，然后开始向我出售 3 部电话和一个连接我的传真机的桥接器。经过一个多小时的多次技术支持电话后，他们无法将新设备连接到新路由器，因此我告诉他们取消我的帐户并向我发送运输标签。 标签从未出现过。 我必须支付退货运费，这在今天的销售中是闻所未闻的。 我的运费是 65.00 美元。 非常感谢 ooma。
Hi, thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must be. We’d like to look into this right away and help work toward a resolution. Our escalation team will follow up within 24 business hours.
技术人员因为他们的错误而断开了我的连接，然后在他们告诉我支付账单后向我收取了重新连接费，33 美元应该是 22 美元，但她说我不必支付重新连接费，而且恢复并重新连接我的技术人员还是向我收取了费用。他们声称我欠了二月和三月的账单，但我没有。我六月就断线了。客户服务虽然她真的尽力提供帮助，但似乎完全没有任何经验，而且似乎正在阅读步骤。她经常停下来向别人寻求帮助。而且她的口音让我很难理解她所说的大部分内容。当我遇到问题时给他们打电话是非常令人沮丧的。我把它干掉了。而且总是需要几个小时。我花了 3 个小时打电话，按照他们的指示手动重新连接我的设备。下次我遇到任何类型的问题时，我将永久断开与他们的服务。我现在不推荐。
Hi, thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must be. We’d like to look into this right away and help work toward a resolution. Our escalation team will follow up within 24 business hours.
这是我使用 Ooma Office 的第二天，到目前为止我很喜欢那里的服务。客户支持真的很有帮助，他们很快就接听电话。将来我会做更多的评论，让更多的人知道这在国际上运作得有多好。
Hi Moeez, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
呼叫阻止的电话号码上限为 1024 个。 除了删除被阻止的号码之外，没有办法解决此问题。 不可接受的反应。 为什么技术支持不能为 OOMA 客户增加此限制？
Hi, We would like to assist with your concerns however need a bit more information to assist. Please provide us with a valid email address or existing ticket number so that our escalation team can further assist to resolve your concerns.
杰斐逊·曼加纳非常棒。由于我们的业务来电，我们不得不不断重新安排。他对我非常耐心，总是给我回电话或发电子邮件。如果不是他继续执行任务，我们就不会因为我太忙而忘记回电话而改变我们的服务。我们现在才使用这项服务两天，但它的效果比 Verizon One Talk 好得多。更不用说更实惠了。
Hi Vikki, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
随时可用，非常乐于助人，打电话时感觉非常热情。 客户对每个问题/问题电话和后续电话的满意度。
Hi, thank you for choosing Ooma! We’re thrilled to hear you’re enjoying your Ooma service and truly appreciate your loyalty. Your feedback means a lot to our team, and we’re grateful to continue supporting you.
我取消了一个用户，但保留了电话并在该位置添加了人员。然后我收到一条消息，感谢 17.95 的订单，但我已经付款了，所以我真的很困惑，这是否是额外费用，或者不明白我在做什么。之前我也曾尝试与人们取得联系，询问有关头戴式无线耳机的问题，但仍然没有得到回复。我喜欢这个系统，只是不喜欢服务客户服务
Hi Jeff, We’re sorry to hear about your experience and understand how frustrating this must be. We’d like to look into this right away and help work toward a resolution. Our escalation team will follow up within 24 business hours.
共 102 条符合条件的评价