企业入驻搜索写评价分类关于
简体中文English
商业服务

PandaRemit

商家已认领

428 条评价

3.2428 条评价
写评价

关于 PandaRemit

数据更新
网站
www.pandaremit.com
分类
商业服务
所在地
新加坡
状态
待认证
近 12 个月
129 条评价
差评回复率
99%(176/178 条)
是 PandaRemit 的所有者? 免费认领此主页,验证后即可回复客户评价。

商家自述

Panda Remit is a cross-border remittance company headquartered in Singapore, and it is the choice of millions of users around the world.With Panda Remit, remittance is safer and more convenient; more money is received and the speed is faster. Send money around the world with just one mobile phone. Official website: https://www.pandaremit.com/

以上内容由商家自行提供,未经平台核实。

PandaRemit靠谱吗?

PandaRemit(www.pandaremit.com)在 OK.one 的综合评分为 3.2 分(满分 5 分),基于本站收录的 428 条用户评价,属于商业服务分类,口碑一般。评价两极分化:54% 给出 4 星及以上,同时 38% 打了 1 星;商家回复了 99% 的差评;评价主要围绕客户服务、退款。数据最后更新于 2026-10-24。

评价综述

AI 生成

Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the fast transactions, reliable service, and competitive exchange rates when sending money to foreign bank accounts. Many people enthusiastically note the remarkably smooth and efficient onboarding process for handling mainstream currencies during cross-border remittances. Some reviewers were not happy with slow customer service responses, unhelpful communication channels, and unexpectedly delayed money transfers. A few other people also felt that refund processes, document verification hurdles, and sudden payment blocks caused significant frustration. Customers occasionally noted that international transactions took much longer than expected and that getting timely assistance was very difficult.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Panda Remit customer service really…

Panda Remit customer service really gave me a big help. I always used bank transfers to send money to family. But one day they were in an emergency that couldn't wait that long. I contacted Panda Remit customer service and the agent taught me how to bind a bank card, bind a recipient, how to receive money. Thank you agent 8000 for solving my problem.

Support attitude is horrendous

Support attitude is horrendous. They copy and paste messages and don’t do anything to help. “Instant transfers” take hours and up to a day. Just withdraw money at an ATM

PandaRemit 回复2025-07-02

Dear Customer, We apologize for any inconvenience you may have experienced with our app and customer service. Your concerns have been taken seriously, Feel free to send your Transaction Number to our customer service team ([email protected]), which help us identify your transaction. We'll address this issue ASAP. Also, we're actively working on optimizing our remittance process and enhancing our customer support team's responsiveness. Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered. Best regards, Customer Service Team Panda Remit

First time using it

First time using it, the verification process seems fair and fast enough, but the process takes so long as I am sending money from GBP to China. Then this fund got stuck and their customer support system is also lagging and inefficient. It has been 2+ hours yet I still have not received anything yet. They might have a one-off voucher that gives you the best exchange rate, although things are really slow and the process is really annoying.

PandaRemit 回复2025-06-30

Dear Valued Customer,  We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced with our app and customer service. Your concerns have been taken seriously, Feel free to leave your transaction number or contact us ([email protected]), which help us identify your transaction. We'll address this issue ASAP. Also, we're actively working on optimizing our remittance process and enhancing our customer support team's responsiveness. Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered.  Best regards, Customer Service Team Panda Remit

The remittance promised a higher rates but received something else.

The remittance promised a higher rate this being my first even through their app. Even when the remittance was in the pending status, it was showing almost one rupee higher per AUD. When I received money, I received at a significantly less rates. Contacting their customer service is painful. This feels like cheated and very poor experience. Edit1: Update post response from Panda Remit. Team Panda, your page was showing higher rates for the duration of the transaction and even at the pay-out page. If what you're saying is true, it was never reflected on your App where I did my remittance from. Your first payment bonus was much higher ie 56.56 odd at that time. Stope cheating users. I'd never use them. NOT RECOMMENDED.

PandaRemit 回复2025-06-09

Dear Customer, We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced with our app and customer service.  Regarding the exchange rate issue you mentioned, currently, only the first 1,000 Australian dollars are eligible for super exchange rates when remitting from Australia to India, and the portion exceeding 1,000 Australian dollars is at the regular exchange rate. Thanks for your understanding. If you have any other remittance questions, please feel free to contact our WhatsApp(+64 20 4240725) at any time. We apologize for any inconvenience caused and look forward to providing you with a better remittance experience. Best regards, Customer Service Team Panda Remit

MONEY NOT CREDITED

customer service totally no response. very disappointed. My funds yet to receive more than one day.

PandaRemit 回复2025-06-04

Dear Customer, We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced with our app and customer service. Your concerns have been taken seriously, Feel free to contact us ([email protected]), We'll address this issue ASAP. Also, we're actively working on optimizing our remittance process and enhancing our customer support team's responsiveness. Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered. Best regards, Customer Service Team Panda Remit

大家还看了