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PandaRemit

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428 条评价

3.2428 条评价
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关于 PandaRemit

数据更新
网站
www.pandaremit.com
分类
商业服务
所在地
新加坡
状态
待认证
近 12 个月
129 条评价
差评回复率
99%(176/178 条)
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商家自述

Panda Remit is a cross-border remittance company headquartered in Singapore, and it is the choice of millions of users around the world.With Panda Remit, remittance is safer and more convenient; more money is received and the speed is faster. Send money around the world with just one mobile phone. Official website: https://www.pandaremit.com/

以上内容由商家自行提供,未经平台核实。

PandaRemit靠谱吗?

PandaRemit(www.pandaremit.com)在 OK.one 的综合评分为 3.2 分(满分 5 分),基于本站收录的 428 条用户评价,属于商业服务分类,口碑一般。评价两极分化:54% 给出 4 星及以上,同时 38% 打了 1 星;商家回复了 99% 的差评;评价主要围绕客户服务、退款。数据最后更新于 2026-10-24。

评价综述

AI 生成

Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the fast transactions, reliable service, and competitive exchange rates when sending money to foreign bank accounts. Many people enthusiastically note the remarkably smooth and efficient onboarding process for handling mainstream currencies during cross-border remittances. Some reviewers were not happy with slow customer service responses, unhelpful communication channels, and unexpectedly delayed money transfers. A few other people also felt that refund processes, document verification hurdles, and sudden payment blocks caused significant frustration. Customers occasionally noted that international transactions took much longer than expected and that getting timely assistance was very difficult.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Dont use their service it is nonsense!

Dont use their service! I tried and payed for it so my remittance will arrive quickly but its almost 15 hrs the money is still nowhere to be found. Tried to contact their customer service and they dont answer! Never again! Hipe i can recover my money!

PandaRemit 回复2025-09-22

Dear Customer, We apologize for any inconvenience you may have experienced with our app. Your concerns have been taken seriously. Feel free to send your Transaction Number to our customer service team (WhatsApp+1 425 534 4211), which will help us identify your transaction. We'll address this issue ASAP. Also, we're actively working on optimizing our remittance process and enhancing our customer support team's responsiveness. Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered. Best regards, Customer Service Team Panda Remit

Refused, because over 65. Discrimination.

I need transfer to be reliable and for visa purposes, it has to be stated as international transfer for Thai immigration. With Wise, this is not the case any more. So looking for a way to send my money from Europe to Thailand. Short, I wasted 3 hours of my life, with a verification,that asked sensitive documents. When everything was submitted, I was told my account, could not be activated. Why? Because verification is not possible above 65 years old. So account denied. This is really scandalous. Not ask me anything then in the first place. This is an awful form of discrimination. Shame on you!

PandaRemit 回复2025-09-16

Dear Customer, Sorry for the inconvenience. We'd love to offer you service and we absolutely appreciate support from every single user without discrimination. But for now, our partner bank has set up this limit because of their strict policy. Thanks for your patience and understanding. We look forward to offering you better service when we have a new partner. Best regards, Customer Service Team Panda Remit

I have got to do many international…

I have got to do many international transfers since I work overseas and I finally chose Panda Remit after trying many providers. Panda has the best exchange rates and transparent handling fees. You can easily operate on the APP with money protected well. I can use it for tuition, living expenses, or just sending money to families. My overseas life is now far more convenient thanks to Panda Remit.

It got me pretty annoyed that It took…

It got me pretty annoyed that It took the transfer and remittance so damn long. I will not be using this app again.

PandaRemit 回复2025-08-25

Dear Customer, We apologize for any inconvenience you may have experienced with our app. Orders on weekends might be delayed. If you still haven't received your money, please send the transaction number to our WhatsApp customer service team (+1 425 534 4211), . We'll address your issue asap and optimize the remittance procedure to offer you better service in the future. Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered. Best regards, Customer Service Team Panda Remit

Payment

Nowadays taking longer processing time to receive the remittance money. It takes more than 12 hours! Can't believe the services are so inefficient...

PandaRemit 回复2025-08-25

Dear Customer, We apologize for any inconvenience you may have experienced with our app and customer service. Orders in weekends might be delayed. If you still haven't received your money, please send the transaction number to [email protected]. We'll address your issue asap and optimize the remittance procedure to offer you better service in the future. Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered. Best regards, Customer Service Team Panda Remit

Great

The operation process of this app is very simple and convenient. From registration and login to completing a remittance, it only takes 3–5 minutes. The whole process is smooth and much faster and more efficient than other apps. In addition, PandaRemit is highly reliable in terms of security, with no security issues ever reported.

Service is ridiculous

Service is ridiculous. They promised to transfer money will be done within 1 hour but after 1 week my payment was still pending when I asked to customer assistant they were not replying properly and asking stupid documents

PandaRemit 回复2025-08-21

Dear Customer, We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced with our app. Feel free to send your Transaction Number to our WhatsApp customer service team (+86 18958152478), which will help us identify your transaction. We'll address your problem ASAP. Thanks for your patience and understanding. We're committed to improving our user experience, and your insights are invaluable in helping us achieve that. We look forward to providing you with a better remittance experience. Best regards, Customer Service Team Panda Remit

Fraud company with unprofessional customer care

want to warn everyone about a remittance company that is operating in a completely unprofessional and potentially fraudulent manner. This company not only fails to provide proper customer service, but they also mishandle client concerns and show no accountability for errors. Customers are often asked to provide sensitive personal or financial information under suspicious circumstances, which raises serious security and fraud concerns. Their customer care team is untrained, unresponsive, and often dismissive, showing no willingness to resolve legitimate issues. Many people, including myself, have experienced delays, misinformation, and manipulation while trying to get help or clarification. It is clear that this company’s priority is collecting personal data and money rather than serving its clients responsibly.

PandaRemit 回复2025-08-19

Dear Customer, Thank you for taking time to share your concerns with us. We take this matter very seriously. Due to compliance requirements, we need you to provide the necessary documentation. We will optimize this matter in the future and sincerely apologize for any inconvenience caused. If you require assistance, please contact our WhatsApp customer service(+1 425 534 4211), who will be happy to assist you. Meanwhile, we will strengthen the training on customer service quality and look forward to providing you with a better remittance experience. Best regards, Customer Service Team Panda Remit

This is a scam company

This company is operating a fraudulent scheme by unlawfully collecting customer data and demanding that individuals provide their payment card details under false pretenses. Their justification—that discrepancies exist between first name/last name order on the account—is baseless and deceptive. I have preserved full screenshots of all communications as evidence. Your agents have been requesting sensitive banking information and have wrongfully canceled my order without authorization. Such practices constitute a serious violation of consumer rights and data protection laws. Unless this matter is immediately rectified, I will be compelled to escalate this issue to the appropriate legal and regulatory authorities. I have all the chat screenshots as a proof. Even tried to solved with your agents on whatsapp number but no solution. Just fooling👌😡😡

PandaRemit 回复2025-08-19

Dear Customer, Thank you for taking time to share your concerns with us. We take this matter very seriously. Due to compliance requirements, we need you to provide the necessary documentation. We will optimize this matter in the future and sincerely apologize for any inconvenience caused. If you require assistance, please contact our WhatsApp customer service (+1 425 534 4211), who will be happy to assist you. We look forward to providing you with a better remittance experience. Best regards, Customer Service Team Panda Remit

Absolutely terrible!!!!

Absolutely terrible!!!! I transferred money from the UK to India, and it still hasn't arrived. It's been more than 48 hours, and there is no human support, the AI chatbot keeps sending random replies. I want my money back now. ITS A SCAM BUSINESS. PLEASE AVOID!!!

PandaRemit 回复2025-08-18

Dear Customer, We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced with our app. Feel free to send your Transaction Number to our WhatsApp customer service team (+86 18958152478), which will help us identify your transaction. We'll address your problem ASAP. Thanks for your patience and understanding. We're committed to improving our user experience, and your insights are invaluable in helping us achieve that. We look forward to providing you with a better remittance experience. Best regards, Customer Service Team Panda Remit

I made my 1st transaction 48 hours 60…

I made my 1st transaction 60 hours ago, and transfered money from UK to India. The money still not received. No credible customer service to reach and resolve the issues.

PandaRemit 回复2025-08-15

Dear Customer, We apologize for any inconvenience you may have experienced with our app and customer service. Your concerns have been taken seriously, Feel free to send your Transaction Number to our customer service team (+86 18958152478), which will help us identify your transaction. We'll address this issue ASAP. Also, we're actively working on optimizing our remittance process and enhancing our customer support team's responsiveness. Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered. Best regards, Customer Service Team Panda Remit

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