Panda Remit is a cross-border remittance company headquartered in Singapore, and it is the choice of millions of users around the world.With Panda Remit, remittance is safer and more convenient; more money is received and the speed is faster. Send money around the world with just one mobile phone. Official website: https://www.pandaremit.com/
Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the fast transactions, reliable service, and competitive exchange rates when sending money to foreign bank accounts. Many people enthusiastically note the remarkably smooth and efficient onboarding process for handling mainstream currencies during cross-border remittances.
Some reviewers were not happy with slow customer service responses, unhelpful communication channels, and unexpectedly delayed money transfers. A few other people also felt that refund processes, document verification hurdles, and sudden payment blocks caused significant frustration. Customers occasionally noted that international transactions took much longer than expected and that getting timely assistance was very difficult.
I'm really satisfied with Panda Remit as a long term user with its better exchange rates, lower fees and user-friendly operation. It has all mainstream currencies to fulfill my remittance needs. And it's very easy to click on its APP pages. I highly recommend it to any friend who needs to do cross-border remittances.
Very good exchange rate when transfering money from SGD to MYR as well!
The transaction took 24 hours and happens after complaints. The chat bot was not ready to accept the transaction information. Customer care support was very delayed and according to Chinese time
PandaRemit 回复2025-11-11
Dear Customer,
We apologize for any inconvenience you may have experienced with our app and customer service.
If you have any problems during the remittance process, please send the transaction number to [email protected]. We'll address your issue asap and optimize the remittance process to provide you with better service in the future.
Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered.
Best regards,
Customer Service Team
Panda Remit
Everything is fine except for the limitation of remitting not more than $6,000 SGD. Unlike from the Wise app, I could remit to Thailand up to 2 million thai baht( around $80,000 SGD) for Kasikorn Bank.
PandaRemit 回复2025-11-05
Dear Customer,
Thanks for your support and feedback. We appreciate you taking the time to share your experience with us.
We would like to clarify that we do support large-amount remittances. This feature is under the "Personal Transfer" section, selecting the Large option, which is designed to meet your remittance needs.
If you encounter any issues or need further assistance, please feel free to reach out to us via the in-app online customer service or email us at [email protected]. Our team is ready to help resolve any concerns promptly.
We are committed to continuously improving our services to provide you with a better experience, and we hope you will give our large-amount remittance feature a try.
Best regards,
Customer Service Team
Panda Remit
I am long time customer it works long time very good but then my id is suddenly expired and no way to update it in the app
after long time human service chat give my this reason
"Sorry, our partner bank does not support
remittances over 65 years of age."
PandaRemit 回复2025-10-21
Dear Customer,
Sorry for the inconvenience. We'd love to offer you service, and we absolutely appreciate support from every single user without discrimination. But for now, our partner bank has set up this limit because of its strict policy. We look forward to offering you better service when we have a new partner.
Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered.
Best regards,
Customer Service Team
Panda Remit
Panda Remit customer service really gave me a big help. I always used bank transfers to send money to family. But one day they were in an emergency that couldn't wait that long. I contacted Panda Remit customer service and the agent taught me how to bind a bank card, bind a recipient, how to receive money. Thank you agent 8000 for solving my problem.
With 5 years of usage of Panda Remit, I've witnessed its development since its very beginning, and it never disappointed me, sending my money in time in every transaction. In recent years Panda also developed many new services like overseas tuition payment, which I used to pay for my daughter's school classes.