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PandaRemit

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428 条评价

3.2428 条评价
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关于 PandaRemit

数据更新
网站
www.pandaremit.com
分类
商业服务
所在地
新加坡
状态
待认证
近 12 个月
129 条评价
差评回复率
99%(176/178 条)
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商家自述

Panda Remit is a cross-border remittance company headquartered in Singapore, and it is the choice of millions of users around the world.With Panda Remit, remittance is safer and more convenient; more money is received and the speed is faster. Send money around the world with just one mobile phone. Official website: https://www.pandaremit.com/

以上内容由商家自行提供,未经平台核实。

PandaRemit靠谱吗?

PandaRemit(www.pandaremit.com)在 OK.one 的综合评分为 3.2 分(满分 5 分),基于本站收录的 428 条用户评价,属于商业服务分类,口碑一般。评价两极分化:54% 给出 4 星及以上,同时 38% 打了 1 星;商家回复了 99% 的差评;评价主要围绕客户服务、退款。数据最后更新于 2026-10-24。

评价综述

AI 生成

Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the fast transactions, reliable service, and competitive exchange rates when sending money to foreign bank accounts. Many people enthusiastically note the remarkably smooth and efficient onboarding process for handling mainstream currencies during cross-border remittances. Some reviewers were not happy with slow customer service responses, unhelpful communication channels, and unexpectedly delayed money transfers. A few other people also felt that refund processes, document verification hurdles, and sudden payment blocks caused significant frustration. Customers occasionally noted that international transactions took much longer than expected and that getting timely assistance was very difficult.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Its kinda slow and remittance take time…

Its kinda slow and remittance take time just fix that.

PandaRemit 回复2025-05-13

Dear Valued Customer, We sincerely apologize for the inconvenience you've experienced with our app. Our transaction process is strictly reviewed, so it may take a certain amount of time. Thanks for your patience.  Appreciate your feedback, we will do our best to improve the process of remittance, and welcome to use Panda Remit next time. Sorry again for the inconvenience. Best regards, Customer Service Team Panda Remit

Started out good, but going downhill!

I am sorry, but I have been a long-time customer of PandaRemit and was generally happy with the service. But the last two transfers (still not completed) have left a bad taste in my mouth. Although the partner bank has accepted the money, it has not been deposited into my account. The support is below average, and it is pretty impossible to chat with a live agent. I am willing to give Panda Remit another chance, but they must rectify the issues and provide reliable, timely support.

PandaRemit 回复2025-04-27

Dear Valued User, We apologize for the inconvenience you experienced. Feel free to leave your Transaction Number or send it to us (USA WhatsApp +1 425 534 4211), which would help us identify your transaction and figure out the reason for the delay. Please know that your concerns have been taken seriously, and we're actively making improvements to address the issues you've raised. We hope you'll give us another chance to provide you with a better experience in the future. Thank you for bringing these matters to our attention, and we apologize once again for any frustration you've encountered. Best regards, Customer Service Team Panda Remit

I lost my money

I lost my money. It's been 2 weeks since I remitted money. Customer service gives very little feedback

PandaRemit 回复2025-04-15

Dear Customer, We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced with our app and customer service. Your concerns have been taken seriously, Feel free to contact us ([email protected]), We'll address this issue ASAP. Also, we're actively working on optimizing our remittance process and enhancing our customer support team's responsiveness. Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered. Best regards, Customer Service Team Panda Remit

There seems to be no strict account…

There seems to be no strict account verification process in place. I accidentally entered an incorrect 11-digit account number instead of the correct 12-digit number, even though all other details like account name and IFSC code were valid. Surprisingly, the app still marked the account as verified and proceeded with the transfer. When I contacted the recipient bank, they confirmed that 11-digit account numbers are invalid and such transactions would be rejected. However, the app misleadingly showed the account as verified and the transfer as successful. This is a serious issue that needs to be addressed to prevent such errors and potential financial loss.

PandaRemit 回复2025-04-15

Dear Valued Customer,  We're very sorry for making you feel unsatisfied with this remittance experience. Feel free to send your transaction number to our E-mail ( [email protected]), which would help us identify your transaction and solve the problem asap.  We appreciate you taking the time to share your feedback with us. We're committed to improving our user experience, and your insights are invaluable in helping us achieve that. Looking forward to your contact. Best regards, Customer Service Team Panda Remit

I DONT RECOMMEND PANDA REMIT

First time user, bad experience. Money sent, had been 24 hours and money is stuck in status "waiting to receive". Online chat no response. The 24 hours hotline has no one on the line to assist. So now I'm left to just waiting for the funds to go through. Good rates is like a bait and then you're left to worry on your own until money goes through. Not worth trying this out. All the reviews and claims on 2 minutes transfer is a lie.

PandaRemit 回复2025-04-11

Dear Valued Customer,  We're very sorry for making you feel unsatisfied with this remittance experience. If you have any further concerns or questions, please don't hesitate to reach out to our customer support team ([email protected]). We are here to assist you and address any issues you may encounter promptly.  We understand the importance of timely responses and efficient service, and we're actively working on enhancing our customer support team's responsiveness to ensure smoother and faster transfers for our users.  Best regards, Customer Service Team Panda Remit

After 5 days money was indeed credited.

Did a transfer Thursday evening. Money was promised in mins. It's been 24 hours Friday evening still stuck. No customer support, customer service in WhatsApp says money Should have come. But where is it? Update : 07-03-2025 Finally money credited. Biggest worry is there is not European customer service number, Also the online chat is always offline. They say due to china holiday period, but the service must be improved in this aspect. if you says with in mins it should come within mins.

PandaRemit 回复2025-04-08

Dear Valued Customer, We apologize for the inconvenience you experienced, and we understand how frustrating this is. Please provide your 19-digit transaction number or contact our customer service on WhatsApp, so we can promptly follow up and investigate the reason for the delay. Sincerely apologize for any inconvenience it may cause, and thank you for your patience—we’re here to help. Best regards, Customer Service Team Panda Remit

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