关于 PandaRemit
数据更新- 网站
- www.pandaremit.com
- 分类
- 商业服务
- 所在地
- 新加坡
- 状态
- 待认证
- 近 12 个月
- 129 条评价
- 差评回复率
- 99%（176/178 条）
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商家自述
Panda Remit is a cross-border remittance company headquartered in Singapore, and it is the choice of millions of users around the world.With Panda Remit, remittance is safer and more convenient; more money is received and the speed is faster. Send money around the world with just one mobile phone. Official website: https://www.pandaremit.com/
以上内容由商家自行提供，未经平台核实。PandaRemit靠谱吗？
PandaRemit（www.pandaremit.com）在 OK.one 的综合评分为 3.2 分（满分 5 分），基于本站收录的 428 条用户评价，属于商业服务分类，口碑一般。评价两极分化：54% 给出 4 星及以上，同时 38% 打了 1 星；商家回复了 99% 的差评；评价主要围绕客户服务、退款。数据最后更新于 2026-10-24。
评价综述
AI 生成Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the fast transactions, reliable service, and competitive exchange rates when sending money to foreign bank accounts. Many people enthusiastically note the remarkably smooth and efficient onboarding process for handling mainstream currencies during cross-border remittances. Some reviewers were not happy with slow customer service responses, unhelpful communication channels, and unexpectedly delayed money transfers. A few other people also felt that refund processes, document verification hurdles, and sudden payment blocks caused significant frustration. Customers occasionally noted that international transactions took much longer than expected and that getting timely assistance was very difficult.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
The registration completed in 2-3…
The registration completed in 2-3 minutes and added my account and total transaction completed in another 2 min. Very quick process.
I have got to do many international…
I have got to do many international transfers since I work overseas and I finally chose Panda Remit after trying many providers. Panda has the best exchange rates and transparent handling fees. You can easily operate on the APP with money protected well. I can use it for tuition, living expenses, or just sending money to families. My overseas life is now far more convenient thanks to Panda Remit.
Worst remittance to deal with sent…
Worst remittance to deal with sent e-transfer $2500 but it's not delivered to the receiver funds debited immediately from my account it was done January 28th until no response to refund or deliver. There is no direct contact number to speak with anyone. Their online chat support absolutely no reponse such a stealers don't trust them. They will steal your money run away. There is no point of contact sent email they replied again says check with online support who was absolutely nightmare. Don't loose your money
PandaRemit 回复2025-02-06
Dear valued user, We’re truly sorry to hear about the difficulties you’ve encountered with your recent transaction. We understand how frustrating this must be, and we are committed to resolving the issue as quickly as possible. To help us investigate and assist you more effectively, could you please provide your Transaction number? This will allow us to look into the specifics of your transaction and find a solution promptly. For immediate support, you can also reach out to us directly via WhatsApp at +1 425 534 4211 . We’re here to help and want to make sure everything is sorted out for you. Thank you for your understanding and patience. Looking forward to your connection. Best regards, Panda Remit Customer Support
It was a seamless and the remittance…
It was a seamless and the remittance was instantly. Great job!
Updated February 3,2025
Updated February 3,2025 Experience with panda remit Very bad experience with panda remit. Tried it for the first time and may never use to transfer again. Unlike others transfer takes forever. Support is non existent. You cannot reach out to customer support easily. It has been more than 72 hrs yet the transaction is not completed. Transaction reference: 1335661671196135424 1335662282314616832 Update: until now no customer service Update: Didn’t receive money until now Date of experience: January 28,2025
PandaRemit 回复2025-02-06
Dear Customer, We apologize for any inconvenience you may have experienced with our app and customer service. Your concerns have been taken seriously, Feel free to contact us ([email protected]) and attach your payment receipt. We'll address this issue ASAP. Also, we're actively working on optimizing our remittance process and enhancing our customer support team's responsiveness. Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered. Best regards, Customer Service Team Panda Remit
Faster than the lightning
Faster than the lightning. Bravo, good job.
For now I gave 5 star rating because I…
For now I gave 5 star rating because I made transaction Saturday night and get my fund immediately. So feel its fast and safe. But still felt doubt on others feedback. Let see how In upcoming since this is my 1st time.
It doesn’t work on public holidays.They…
It doesn’t work on public holidays.They said that the customer service is 24/7 but it doesn’t work on public holidays.If that’s the case than please specify that.There is no point on saying that you have 24/7 customer service
PandaRemit 回复2025-02-06
Dear Valued Customer, We're very sorry for making you feel unsatisfied with this remittance experience. Feel free to send an email to contact us ([email protected]) with your transaction number, which help us identify your transaction. We'll deal with your request ASAP. Looking forward to your connection. We're actively working on enhancing our customer support team's responsiveness to ensure smoother and faster transfers for our users. Best regards, Customer Service Team Panda Remit
Great app to send money
Very helpful
It's great remittance app to send money
It's great remittance app send money. Instantly get the funds to the account with good rate
Thanks team for your support on this…
Thanks team for your support on this transfer, really appreciate the dedication and commitment shown by the team
15 days ago I did a moneytransfer to…
15 days ago I did a moneytransfer to Colombia, still nothing! This is a real bad service! 1331429923822243840 First time with panda remit!
PandaRemit 回复2025-02-06
Dear Valued Customer, We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience you have experienced with our app and customer service. After checking, we found your order has been successfully refunded, please check. We're committed to improving our user experience, and your insights are invaluable in helping us achieve that. We understand the importance of timely responses and efficient service, and we're actively working on enhancing our customer support team's responsiveness to ensure smoother and faster transfers for our users. Best regards, Customer Service Team Panda Remit
Very good app
Experience with panda remit
Very bad experience with panda remit. Tried it for the first time and may never use to transfer again. Unlike others transfer takes forever. Support is non existent. You cannot reach out to customer support easily. It has been more than 6 hrs yet the transaction is not completed. Transaction reference: 1329774977133580288 Update: after long wait connected to customer support and she mentioned it can take upto 3-5 working days. Really frustrating. Update: Although delayed for a day, received money
PandaRemit 回复2025-01-20
Dear Valued Customer, We're very sorry for making you feel unsatisfied with this remittance experience. After checking, we found the money arrived on January 18th. Please check. We appreciate your feedback and are always striving to improve our service. We will do our best to improve the process of remittance and enhance our customer support team's responsiveness to ensure smoother and faster transfers for our users. Best regards, Customer Service Team Panda Remit
Good
Good！Good！I like it！
I made the transaction orders for…
I made the transaction orders for delivery service on 28 Dec morning time and until now I have not received the pick up codes. Pick up code should be provided in 2 minutes upon receipt/ confirmation of bank trqnsfer. I followed up on 30 Dec and told they will make way to expedite. Then, I followed up again on 31 De via chat and until now, nobody is responding. What is happening Panda Remit????
PandaRemit 回复2025-01-03
Dear Valued Customer, We're very sorry for making you feel unsatisfied with this remittance experience. We replied to your email yesterday and addressed your order, please check. If you have any further concerns or questions, please don't hesitate to reach out to our customer support team ([email protected]). We are here to assist you and address any issues you may encounter promptly. We understand the importance of timely responses and efficient service, and we're actively working on enhancing our customer support team's responsiveness to ensure smoother and faster transfers for our users. Best regards, Customer Service Team Panda Remit
Promo is a scam
I was offered a promo for additional exchange rate. I used it and noticed that it was not applied. I contacted their customer service on WhatsApp, and the agent said it’s a small difference. The issue is not the small difference in the remittance, but they should acknowledge that it’s the fault of their system and it should be corrected by them. Make sure that if you use their service and they offer you a promo that it actually worked. Hard to deal with this company. Beware. They will put a hold even for a very small amount like $200. My reply to @Panda Remit reply. I did select it. I had 2 offers and became one after using it. Your alibi is non-sense. Your customer service sucks; he just told me that it will not make a small difference instead of looking into correcting it. You just don’t know how to deal with bad situations. Your rating is still 1 star. If I could give a negative star, I would.
PandaRemit 回复2025-01-03
Dear Valued Customer, We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced with our app and customer service. We're committed to improving our user experience, and your insights are invaluable in helping us achieve that. Coupons need to be selected when creating an order and used within their validity period. If you encounter any problems, please feel free to contact us. We will do our best to solve them for you and look forward to providing you with a better remittance experience. Best regards, Customer Service Team Panda Remit
Frozen refund
Pass verif, made transaction, 1k$ left my card, after 12 hourse they decided to reverse transaction and start refund. I didnt ask. 3 days have passed, no transfer, no money. Merry Christmas
PandaRemit 回复2025-01-03
Dear Valued Customer, We're very sorry for making you feel unsatisfied with this remittance experience. To ensure the safety of user funds, our transaction process is strictly reviewed. Thanks for your understanding. If you have any further concerns or questions, please don't hesitate to reach out to our customer support team ([email protected]). We are here to assist you and address any issues you may encounter promptly. Best regards, Customer Service Team Panda Remit
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