Parcel Pending by Quadient（www.parcelpending.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 100 条用户评价，属于商业服务分类，口碑优秀。好评高度一致，90% 的评价为 4 星及以上；商家回复了 86% 的差评。数据最后更新于 2026-08-10。
分配给我的人根本没有帮助。他一直要求提供与帮助我找到包裹无关的信息，如果我不提供这些信息，他就拒绝帮助我。完全不合适。
Hello Laura, We're sorry to hear about your experience. We understand how frustrating it can be when you're trying to locate a package and don't receive the assistance you need. This is not the level of service we strive to provide. Please contact me directly at [email protected], and I'll personally look into your concerns and work to make this right. Heather
根据我的经验，我认为他们的客户服务很糟糕，甚至无法解决一个简单的应用程序问题。 每次我收到包裹并登录时都说没有包裹。所以我试着打电话给他们，发短信给他们，玛戈特很粗鲁而且没用。 这对居民来说根本没有好处。
Hello Frank, I am sorry to hear about your experience. We understand how frustrating it is when you're unable to access information about an expected parcel and don't receive the level of support you need. This is not the experience we want for our customers. Please contact me directly at [email protected], and I'll personally look into your concerns and work to make this right. Heather
蒂娜非常乐于助人，高效地帮助我解决了 16 号聚光灯下的储物柜问题
Hello Sophia! Thank you for your feedback! We're glad Tina was able to help resolve your locker issue at Limelight on 16th. It's great to hear she provided helpful and efficient service. We'll be sure to share your kind words with her. ⭐ Heather
这家公司只不过是一个骗局。他们会向你收取费用，要求你设置对“安全”包裹室的访问权限，而这个包裹室的安全程度非常不安全。客服没啥用。他们无能为力。我的储物柜里确实有一个包裹，但它不是打开过的包裹，他们无法找到它，并指示我向发件人提出索赔，称送货员犯了错误 - 这不是真的。送货员将包裹放入储物柜中，等待包裹的陈旧软件会弹出。这就是为什么我们作为消费者看到我们光顾的公司的价格上涨，而不仅仅是门廊盗版者。由于这种“安全”的递送系统，我丢失的包裹比我家门被偷的包裹还多。我的建议是获得邮政信箱。装箱并拒绝该公司强加给居民的服务或缺乏服务。更新：希瑟发帖说她要亲自调查此事，甚至没有回复电子邮件——相反，她把它推给了同一个代表，后者告诉我他们帮不上忙，并向我提供了链接，以便在此处留下评论以获取相同的脚本回复。仍然坚持这家公司是个笑话。
Hello Christopher, I am sorry to hear about your experience. We understand how frustrating missing packages and locker issues can be. We'd appreciate the opportunity to look into this further and make it right. Please contact me directly at [email protected], and I'll personally review your concerns. Heather
通过短信联系支持人员，我能够快速与现场客服人员交谈。我很欣赏这一点。康拉德在几秒钟内帮助了我并解决了我的问题。
Hello Karoline! Thank you for your feedback! We're glad you were able to connect with a live agent quickly through text support. It's great to hear that Conrad was able to assist you within seconds and resolve your issue. We'll be sure to share your kind words with him. ⭐ Heather
Hello JK! Thank you for your feedback! We're glad we could provide a quick response and an effective solution. We appreciate you taking the time to share your experience! ⭐ Heather
文本支持比等待要好得多。问题很快得到解决。
Hello! Thank you for your feedback! We're glad to hear our text support team was able to resolve your issue quickly. It's great to know the experience was more convenient than waiting on hold. ⭐ Heather
Hello Narmatha! Thank you for your feedback! We're glad to hear you received good customer service. We appreciate you taking the time to share your experience. ⭐ Heather
包裹待处理功能非常易于使用，当我无法在包裹送达后立即取回包裹时，我可以放心。我曾两次联系他们的支持人员以获取我位于波士顿的房产的包裹待处理服务，两次他们都快速轻松地解决了问题。今天蒂娜非常友善和乐于助人。
Hi, thank you for your kind feedback! We're glad to hear that Tina responded promptly to all of your questions and provided such helpful service. We'll be sure to share your appreciation with her. Thank you, Brad
安德鲁五世花时间帮助我解决了储物柜问题。非常专业而且有礼貌！
Hi Alexis, thank you for your kind feedback! We're glad to hear that Andrew responded promptly to all of your questions and provided such helpful service. We'll be sure to share your appreciation with him. Thank you, Brad
我有一个包裹被送到我的公寓大楼，但没有收到代码。我通过短信支持与蒂娜交谈，她非常乐于助人，人很好！尽管不幸的是我们找不到我的包裹，但她帮助我采取了后续步骤，并确保我的担忧得到解决（：
Hi Emily, thank you for your kind feedback! We're glad to hear that Tina responded promptly to all of your questions and provided such helpful service. We'll be sure to share your appreciation with her. Thank you, Brad
使用了聊天功能，蒂娜非常高效且乐于助人。绝对会再做一次！
Hi Mandi, thank you for your kind feedback! We're glad to hear that Tina responded promptly to all of your questions and provided such helpful service. We'll be sure to share your appreciation with her. Thank you, Brad
帮助我的人埃里卡·拉米雷斯·弗洛雷斯 (ERIKA RAMIREZ FLORES) 清楚地说明了一切并协助我进行了询问
Hi Harold, thank you for your kind feedback! We're glad to hear that Erika responded promptly to all of your questions and provided such helpful service. We'll be sure to share your appreciation with her. Thank you, Brad
埃里卡·拉米雷斯-弗洛雷斯太棒了！快速帮助我并解决了我的问题！
Hi Maria, thank you for your kind feedback! We're glad to hear that Erika responded promptly to all of your questions and provided such helpful service. We'll be sure to share your appreciation with her. Thank you, Brad
我的包裹被投递了，我从未收到验证码，但短信支持热线让我可以轻松取回包裹。埃里卡·拉梅雷斯-弗洛雷斯 (Erika Ramerez-Flores) 帮助了我，很快就找到了我的包裹在哪里，并在不到几分钟的时间内帮助了我。她干得很好，应该给她加薪。
Hi Grey, thank you for your kind feedback! We're glad to hear that Erika responded promptly to all of your questions and provided such helpful service. We'll be sure to share your appreciation with her. Thank you, Brad
简单高效。玛戈特知道情况是什么，很快就解决了。短信比电话更快
Hi Aaron, thank you for your kind feedback! We're glad to hear that Margot responded promptly to all of your questions and provided such helpful service. We'll be sure to share your appreciation with her. Thank you, Brad
埃里卡·拉米雷斯·弗洛雷斯 (Erika Ramirez-Flores) 快速、轻松、轻松地满足了我的要求。我不知道如何清除通知，她快速而专业地处理了它！我喜欢我的包裹能安全送达，而且只需发短信即可获得帮助！
Hi, thank you for your kind feedback! We're glad to hear that Erika responded promptly to all of your questions and provided such helpful service. We'll be sure to share your appreciation with her. Thank you, Brad
我的客户支持代表 Erika Ramirez-Flores 非常出色！ 她以专业精神和优质的客户服务为我纠正了一个非常有压力的问题！ 她是超级巨星！ 谢谢
Hi Salvatore, thank you for your kind feedback! We're glad to hear that Erika responded promptly to all of your questions and provided such helpful service. We'll be sure to share your appreciation with her. Thank you, Brad
埃里卡·拉米雷斯-弗洛雷斯太棒了！超级快速有效地帮助了我，而且对小花很友好:)谢谢埃里卡！
Hi Eric, thank you for your kind feedback! We're glad to hear that Erika responded promptly to all of your questions and provided such helpful service. We'll be sure to share your appreciation with her. Thank you, Brad
Erika Ramirez-Flores 快速专业地解决了我的问题
Hi Willow, thank you for your kind feedback! We're glad to hear that Erika responded promptly to all of your questions and provided such helpful service. We'll be sure to share your appreciation with her. Thank you, Brad
共 100 条符合条件的评价