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购物与时尚

PatPat

200 条评价

4.3200 条评价
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关于 PatPat

数据更新
网站
www.patpat.com
分类
购物与时尚
所在地
United States · California
状态
待认证
近 12 个月
43 条评价
差评回复率
97%(29/30 条)
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PatPat靠谱吗?

PatPat(www.patpat.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 200 条用户评价,属于购物与时尚分类,口碑良好。82% 的评价为 4 星及以上,13% 为 1 星;商家回复了 97% 的差评;近 12 个月新增 43 条。数据最后更新于 2026-08-10。

用户怎么说

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Nina Murillo美国 · 写过 1 条评价 · 体验于 2024-12-30 ·

我向 PatPat 发送了迎婴派对邀请函……

我通过电子邮件向 PatPat 发送了迎婴派对邀请,他们在 24 小时内回复了我,并赠送了我一张 15 美元的礼品卡,非常感谢我能够用他们的礼物给我的儿子一些东西,以及一些额外的东西。这是一家非常棒的公司,我发现这是我最喜欢的以如此优惠的价格购买婴儿衣服的地方,非常感谢☺️❤️

PatPat 回复2024-12-31

Dear Nina, Thank you so much for sharing your delightful experience with us! We're thrilled to hear that you enjoyed our small token of appreciation and found something special for your son. Moments like these remind us why we do what we do—bringing joy to families like yours. We're so happy to be part of your baby shower celebration and even happier to know that PatPat is now your favorite place for baby clothes! Your kind words mean a lot to us, and we can’t wait to help you find more adorable outfits at great prices. If there's ever anything we can assist you with, don't hesitate to reach out. Wishing you and your family all the best and lots of love during this exciting time! Warm regards, The PatPat Team ❤️

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customerPH · 写过 1 条评价 · 已认证 · 体验于 2024-12-29 ·

我最近买了配套的家庭套装…

我最近购买了配套的家庭套装,它们非常适合度假照片。这些材料质量上乘,穿着舒适。客户服务也很棒,他们非常关注客户的问题和疑虑。

PatPat 回复2024-12-31

Dear Valued Customer, Thank you for sharing your experience with us! We're so glad to hear that you loved the matching family sets—they truly make holiday photos extra special. It's wonderful to know that the high-quality materials provided the comfort you were looking for. We're also delighted that our customer service team was able to assist you effectively. Ensuring our customers have a smooth and enjoyable experience is always our top priority. We look forward to serving you again in the future. Wishing you and your family joyful moments in your beautiful matching outfits this holiday season! Warm regards, The PatPat Team

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Disappointed Customer美国 · 写过 1 条评价 · 已认证 · 体验于 2024-12-28 ·

睡衣的质量非常…

睡衣的质量很差。事实上,它们看起来又旧又褪色。我非常失望。我也从未收到过 yiu 收到订单的确认信息。客户服务和睡衣质量一样差。

PatPat 回复2025-01-03

Dear Valued Customer, Thank you for sharing your feedback with us. We are truly sorry to hear that the pajamas did not meet your expectations and that you encountered difficulties with our service. This is certainly not the experience we aim to provide. We will investigate the matter thoroughly and proactively reach out to you with a solution. Please keep an eye on your email or phone for our follow-up communication. You can reach us via: 📧 Email: [email protected] 📞 Phone: +1 888 379 3991 (English only) We sincerely apologize for any inconvenience caused and promise to do our best to resolve this matter to your satisfaction. Thank you for giving us the opportunity to improve. We will be in touch soon. Warm regards, The PatPat Team

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Consumer · 写过 1 条评价 · 体验于 2024-12-30 ·

嗨,这是一次很好的经历,但我……

您好,这是一次很好的经历,但我已经发送了很多合作消息,但没有人回复。当你们需要合作时,你就回答,否则没人在乎。请善待,谢谢

PatPat 回复2024-12-30

Dear Valued Customer, Thank you for reaching out and sharing your experience with us. We're glad to hear you had a good shopping experience, but we're truly sorry for the frustration caused by the lack of response regarding collaboration inquiries. We deeply value all our customers, and we're committed to improving our communication. To ensure we can assist you promptly, could you please provide the details of your inquiry or let us know the best way to get back to you? You can also reach us at: 📧 Email: [email protected] 📞 Phone: +1 888 379 3991 (English only) Your feedback is essential in helping us serve you better. We'll investigate this matter and follow up with you shortly. Thank you for your patience and understanding! Kind regards, The PatPat Team

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judy turnage · 写过 1 条评价 · 体验于 2024-12-27 ·

买家小心!!

仅供参考- 1)在该公司的网站上建立帐户很困难。 我已经尝试了几次,只是为了进入他们的“验证”过程,但从那里它永远不会完成。 2) 在 11 月初从 2024 年黑色星期五促销活动中购买了几件商品。 圣诞节那天把礼物送给了我的孙女。物品不合适。我试图于 2024 年 12 月 28 日返回,结果却在本网站的返回部分“无法找到”我的订单号(我必须在 PayPal 上查找,因为我无法完成帐户建立 - 请参阅 #1)。最后直接给公司写了一封带有 PayPal 收据图片的电子邮件,他们回复了。 不要犯我犯过的同样的错误。请注意,与亚马逊、塔吉特、沃尔玛和其他合理的零售商不同,PatPat 的假日退货政策不是 12 月 25 日起 30 天。假日促销的假日退货政策仍然只有购买后 30 天。 结论:尽管是在 2024 年黑色星期五促销期间购买的商品,但仍被拒绝退货。他们超出了 30 天退货政策。为了让我能在截止日期前完成退货,圣诞节必须是 12 月 3 日。

PatPat 回复2024-12-29

Dear Judy, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you've experienced with both the account verification process and the return policy. We understand how frustrating this situation must have been for you, especially during the holiday season. To better investigate your case and find the best possible solution, could you please provide us with your order ID? This will help us locate your purchase details and address your concerns more efficiently. At PatPat, we aim to ensure every customer has a positive experience, and we deeply regret that we fell short in this instance. We appreciate the time you've taken to explain the issue, and we are committed to resolving it as quickly as possible. We look forward to your response so that we can assist you further. You can reach us at 📧 [email protected] or 📞 +1 888 379 3991 (English only) for any additional assistance. Thank you for giving us the opportunity to make things right. Best regards, The PatPat Team

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Bree w · 写过 2 条评价 · 体验于 2024-12-27 ·

很棒的经历。

很棒的体验..快速响应!超出了我的预期!

PatPat 回复2024-12-28

Hi Bree, Thank you for taking the time to share your experience with us! We're thrilled to know we exceeded your expectations and that our response time impressed you. 💬✨ Your satisfaction is our priority, and it's feedback like yours that motivates us to continue delivering great experiences for our customers. If there's anything you need in the future, we're just a message away! Wishing you a joyful and festive holiday season! 🎄🎁 Warm regards, The PatPat Team

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Customer · 写过 1 条评价 · 已认证 · 体验于 2024-12-28 ·

与我合作的客户服务代理非常棒!非常有帮助和耐心。

与我合作的客户服务代理

PatPat 回复2024-12-30

Dear Valued Customer, Thank you so much for sharing your experience with us! We’re delighted to hear that the customer service agent you worked with was helpful and patient. Providing outstanding service is our goal, and your kind words mean the world to us. 🌟 If there’s anything else we can do to assist you, don’t hesitate to reach out. We’re always here to help! Wishing you all the best and looking forward to serving you again soon. Warm regards, The PatPat Team

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customer · 写过 1 条评价 · 已认证 · 体验于 2024-12-28 ·

产品的质量不是这样的……

产品质量没有想象中那么好。

PatPat 回复2024-12-29

Dear Sharma, Thank you for sharing your feedback with us. We're truly sorry to hear that the product did not meet your expectations. Your satisfaction is very important to us, and we would like the opportunity to make things right. We will investigate the matter thoroughly and proactively reach out to you with a solution. Please keep an eye on your email or phone for our follow-up communication. You can also reach us via: 📧 Email: [email protected] 📞 Phone: +1 888 379 3991 (English only) We genuinely value your feedback as it helps us improve, and we're committed to ensuring a better experience for you in the future. Thank you for giving us the chance to address this issue. We look forward to resolving this for you. Best regards, The PatPat Team

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Debbie · 写过 2 条评价 · 体验于 2024-12-25 ·

有史以来最好的睡衣!

我每年都会为我的 16 个孙子购买配套的圣诞睡衣。我今年第一次从Pat Pat购买;真是太幸福了!质量上乘,尺寸合适,舒适,价格优惠。

PatPat 回复2024-12-28

Dear Debbie, Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that you found our matching Christmas pajamas perfect for your 16 grandkids — what a special and heartwarming tradition! ❤️ We're delighted that the quality, sizing, comfort, and price met your expectations. Knowing that we could play a part in making your holiday celebrations even more joyful truly brightens our day. If you need anything else or have questions about future orders, don't hesitate to reach out. We’re here to help! Wishing you and your family a magical and memorable holiday season filled with love and laughter. 🎄🎅 Warm regards, The PatPat Team

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Ben Watkins · 写过 3 条评价 · 体验于 2024-12-25 ·

令人难以置信的优质产品

令人难以置信的优质产品!交货快捷,超级舒适的睡衣,图案设计引人注目,看起来很棒!

PatPat 回复2024-12-26

Hi Ben, We're delighted to hear that you're enjoying the quality and comfort of our PJ's. It's great to know that the graphic designs stood out to you as well! We truly appreciate your support and look forward to serving you again soon. Best regards, PatPat Customer Service Team

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customer · 写过 1 条评价 · 已认证 · 体验于 2024-12-20 ·

感谢您让我们下订单...

我最近从 PatPat 订购了婴儿衣服,我对我的经历感到非常满意!产品的选择非常棒——有这么多可爱的选择,而且价格合理。我订购了几套配套的家庭服装,设计很可爱。 运输大约需要[插入所花费的时间,例如 2 周],考虑到国际交付,这是合理的。一切都完好无损,包装整齐。 衣服的质量让我惊喜——面料柔软,缝线很好,而且合身,符合预期。我有点担心尺码,但他们的尺码表很准确,而且客户的评论很有帮助。 总的来说,我非常满意,一定会再次在 PatPat 购买更时尚、更实惠的婴儿服装。强烈推荐!

PatPat 回复2024-12-26

Dear Princess, Thank you for your wonderful review—it truly made our day! 😊 We're so glad you had a smooth ordering experience and found our customer representatives amazing. Your love and enthusiasm mean so much to us! We’re thrilled to have you as part of the PatPat family, and your kind words inspire us to keep delivering the best for you and your loved ones. 💖 Wishing you and your family a holiday season full of love, joy, and magical moments! 🎄✨ Warm hugs, The PatPat Team ❤️

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Maeish · 写过 1 条评价 · 已认证 · 体验于 2024-12-20 ·

我刚刚下了订单

我有机会通过朋友送的礼物检查你们的产品,我非常喜欢你们的质量,所以我决定在你们的网站上下订单。我喜欢订购过程顺利且简单。我立即收到了购买确认信息。我还可以跟踪包裹,现在正在发货,速度比我预期的要快。我还通过聊天联系了你们的客户服务,因为我对其中一件商品有疑问,我很欣赏协助我的代表的专业精神和快速响应。我很高兴收到这些物品,因为很快就会收到。

PatPat 回复2024-12-26

Thank you for your glowing review, Maeish! 🌟💖 It’s wonderful to hear that you discovered PatPat through a thoughtful gift from a friend and loved the quality enough to place your own order! Knowing that your experience with our smooth ordering process and fast shipping exceeded your expectations makes us so happy. 😊📦 We’re thrilled to hear that our customer service team provided professional and speedy assistance with your inquiry—our goal is to make every step of your shopping journey as seamless as possible. 🙌💬 Your excitement to receive your order is contagious! We’re confident you’ll love the items just as much as the gift that inspired your first purchase. 🥰👗 Thank you for choosing PatPat, and we hope this is the start of many more amazing shopping experiences with us. If there’s anything you need, we’re always here to help! Wishing you happy shopping and a joyful season ahead! 🎉💕 Warm regards, The PatPat Team 🌟

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Lance Suello · 写过 1 条评价 · 已认证 · 体验于 2024-12-18 ·

很棒的物品

很棒的物品!很棒的客户服务!

PatPat 回复2024-12-21

Thank you so much for your kind words, Lance! We’re thrilled to hear that you had such a positive experience with both our products and our customer service. Your satisfaction means the world to us, and we’re so happy to know we could meet your expectations. If there’s anything else we can assist you with or if you’re looking for more great finds, don’t hesitate to reach out. We can’t wait to serve you again soon! Best regards, The PatPat Team

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Janet O · 写过 4 条评价 · 体验于 2024-12-16 ·

更新 2024 年 12 月 28 日 我已收到 3 个订单中的 2 个…

我的初步评论更新 我还没有收到第三份订单,坦率地说,我认为我永远不会收到它,我坚信它丢失/丢失了。到目前为止,EVRI 网站上的跟踪信息显示状态为“很抱歉,您的包裹已被延误。我们正在努力在下一个工作日将其送达,一旦发货,我们会通知您”。 上述情况意味着我的家人最终没有穿上配套的睡衣并为圣诞节拍照,这让我感到非常难过。然而,我必须说,我的愤怒和沮丧在于 EVRI 快递公司,而不是 PatPat,因为他们确实按时发货了订单,但当货物到达英国时,他们外包的公司未能履行他们的协议。 尽管我没有收到订单并且令人失望,但我必须说 PatPat 的客户服务给我留下了深刻的印象。原因是因为自从我于 2024 年 12 月 20 日发布初步评论以来,直到今天他们每天都通过电子邮件与我沟通 - 从客户的角度来看,这确实令人印象深刻。我的第三个订单的预计交货时间为 2024 年 12 月 18 日至 2024 年 12 月 24 日,PatPat 于 2024 年 12 月 25 日通过电子邮件表示,由于发货出现延误,他们将为我提供订单全额退款 + 为我下一次购买提供 50% 的折扣代码,有效期为一年。他们还说,如果我最终收到包裹,我可以保留它以示善意。 我希望按时收到包裹,但我对 PatPat 团队与我沟通的速度和频率感到满意,考虑到这种情况,我对他们的解决方案感到满意 - 我已将我的评论编辑为 3 星。 **初步审查 2024 年 12 月 20 日*** 我已收到 3 个家庭圣诞睡衣订单中的 2 个,该订单是我于 2024 年 8 月 12 日订购的。前两份订单顺利按时到达(2024 年 12 月 16 日和 2024 年 12 月 18 日),但第三份订单已延迟。跟踪信息显示如下,最后更新于 2024 年 12 月 16 日。 “很抱歉,您的包裹被延误了。我们正在努力在下一个工作日将其送达,一旦发货,我们会通知您”。 现在已经三天了,但仍然没有任何消息,也没有更新。我将于 2024 年 12 月 23 日星期一(晚上)旅行,所以我现在非常担心,因为我在旅行前需要该订单。这个订单是为我的家人配套的睡衣,如果订单没有及时到达,那将是令人心碎的。 这是我的订单号 - 23643745。请问有人可以帮我查看一下吗?此外,如果我在 2024 年 12 月 23 日之前收到延迟订单,我愿意更新我的评论。 拜托,拜托,拜托,有人可以回复我吗

PatPat 回复2024-12-20

Dear Valued Customer, Thank you for sharing your experience. We understand how frustrating it must be, especially since you’ve already received two of your three orders and are eagerly waiting for the final package to complete your family’s Christmas pajama set. After reviewing your order #23643745, we found that it is still within the expected delivery timeframe. However, knowing how important this is, we’ve reached out to our shipping partner to try to prioritize your package and ensure it’s on its way as quickly as possible. Our team will continue to keep a close eye on your order and provide updates along the way. If you need any further assistance, please don’t hesitate to contact us: 📧 Email: [email protected] 📞 Phone: +1 888 379 3991 (English only) We truly appreciate your patience and understanding during this busy season. Thank you for giving us a chance to make things right. Warmest wishes, The PatPat Support Team

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Heidi Hunter loo · 写过 16 条评价 · 体验于 2024-11-29 ·

服装款式新颖,做工精良

服装款式新颖,做工精良。颜色鲜艳,洗涤后不褪色。尺寸大部分都是真实尺寸。腿和胳膊都太长了。通常洗一两次后效果会更好。我唯一的抱怨是过度使用塑料。我相信这很容易纠正。一家伟大的公司,销售正在进行中,并且受到高度赞赏。

PatPat 回复2024-12-17

Thank you so much for sharing your experience with us! We're thrilled to hear that you've found our clothing to be trendy, well-made, and vibrant, even after washing. It's wonderful to know that our sizing works well for you overall and that the quality meets your expectations. We truly appreciate your feedback about the length in the arms and legs and are glad that a wash or two helps. Regarding your concern about plastic use, we hear you and value your thoughts. Sustainability is something we're continuously working toward, and your suggestion helps guide us to improve further. Thank you for being part of the PatPat family and for recognizing our ongoing sales—we love making stylish, affordable fashion available to families like yours. If there's ever anything more we can assist with, we're here to help! Best regards, PatPat Customer Experience Team

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TA · 写过 113 条评价 · 体验于 2024-12-13 ·

收到了我们从未下过的欺诈订单...

刚刚收到一封欺诈性订单确认电子邮件,内容是我们从未下过的订单。它在美国有一个送货地址,但我们不住在那里...... 不要相信这个网站!

PatPat 回复2024-12-14

Dear Customer, We’re truly sorry to hear about your experience and understand how concerning this must be. We’re here to help and committed to resolving this issue as quickly as possible. Despite our efforts, we couldn’t locate any related orders based on the current information. To assist you better, our customer service team is ready to investigate further. Reaching out directly will allow us to gather more details and find a solution promptly. Contact Details: 📧 Email: [email protected] 📞 Phone: +1 888 379 3991 (English only) Thank you for giving us the opportunity to make things right. We appreciate your patience and look forward to assisting you soon. Kind regards, The PatPat Team

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Patricia H · 写过 5 条评价 · 体验于 2024-06-14 ·

非常漂亮的衣服,做工精细……

非常漂亮的衣服,做工精良,尺码准确。多年来,我从他们那里买了很多儿童服装,并且都很喜欢。

PatPat 回复2024-12-13

Dear Patricia, Thank you for sharing your wonderful experience! We're thrilled to hear that you've enjoyed our clothing over the years and found them to be well-made and true to size. It's always our aim to provide high-quality outfits that bring joy to families, and we're so happy to know we've met your expectations. We truly appreciate your continued support and look forward to helping you find more lovely outfits for the little ones in the future! Warm regards, The PatPat Team

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Vickie Minor · 写过 1 条评价 · 已认证 · 体验于 2024-12-09 ·

这些睡衣是如此可爱和舒适

这些睡衣非常可爱和舒适。非常适合家庭

PatPat 回复2024-12-10

Dear Vickie, Thank you for sharing your kind words about our pajamas! We're delighted to hear that you find them cute and comfy—perfect for family moments. Your satisfaction is our top priority, and it's heartwarming to know that our products bring joy to your family. If you ever need assistance or have any suggestions, we're just an email away. We look forward to serving you again soon! Warm regards, The PatPat Team

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Sasha Hackler · 写过 1 条评价 · 已认证 · 体验于 2024-12-09 ·

绝对喜欢所有的睡衣……

非常喜欢你们订购的所有睡衣

PatPat 回复2024-12-10

Dear Sasha, Thank you for your lovely feedback! We're thrilled to hear that you absolutely love our pajamas—it truly means a lot to us. 😊 We're committed to continuing to provide cozy and adorable options for you and your family. If there's anything else we can do to make your experience even better, please don’t hesitate to reach out. Wishing you comfort and joy, The PatPat Team

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Farva Khan · 写过 3 条评价 · 体验于 2024-12-06 ·

首先他们封锁了我的账户...

首先,他们没有任何正当理由封锁了我的帐户,其次,当他们封锁我的帐户时,我的一个订单正在运输途中,在订单确认并到达客户后,该订单无法到达我,他们通过电子邮件告诉我,您的订单遇到了问题,无法到达,因此您将收到退款。他们要求我向他们发送我的银行帐户详细信息,我已向他们发送我的详细信息,我于 2024 年 11 月 2 日下订单,11 月 11 日,在多次提醒后,我向他们提供了我的银行详细信息,他们说我的卡与我的帐户无关,但这是借口,他们与信用卡没有任何关系。 ..我什至要求他们在我的钱包中退款并解锁我的帐户以进行订单,但他们不同意,因为我通过钱包付款,我已经多次要求他们给我一个具体的时间范围,但他们没有答案,他们只是说我们正在等待我们的更高团队在之后提供反馈,你的退款将是严重的问题我很惊讶这么大的品牌怎么能做这么便宜的事情并让客户恼火他们没有任何解决问题的时间框架......当你到达他们的客户服务时,他们没有任何可靠的答案,只是说我们正在等待反馈,这样一个懒惰的团队..您应该提高一些警惕和活跃的员工,以便在我们购买某些东西时快速做出反应,您需要等待一个月才能给您付款,但是当您必须退款时,您需要几个月的时间才能回复

PatPat 回复2024-12-09

Hi, We sincerely apologize for the inconvenience and frustration caused by your recent experience with us. We have processed your refund, and the confirmation has been sent to your email. Please check your inbox for the proof of refund. If you encounter any further issues or have additional questions, please don't hesitate to contact us. Email: [email protected] Phone: +1 888 379 3991 Once again, we deeply apologize for this experience and thank you for bringing it to our attention. We value your feedback as it helps us improve, and we hope to have the opportunity to provide you with a better experience in the future. Best regards, The PatPat Team