产品到达时有缺陷
产品到达时有问题，尝试联系他们 7 次以上，但没有任何回应，也没有人可以联系上。令人震惊的公司像瘟疫一样躲避。
关于 Printerpix
数据更新- 网站
- www.printerpix.com
- 分类
- 活动与娱乐
- 所在地
- United States · Orlando
- 状态
- 待认证
- 近 12 个月
- 200 条评价
- 差评回复率
- 96%（88/92 条）
是 Printerpix 的所有者？ 免费认领此主页，验证后即可回复客户评价。
Printerpix靠谱吗？
Printerpix（www.printerpix.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 200 条用户评价，属于活动与娱乐分类，口碑一般。评价两极分化：50% 给出 4 星及以上，同时 40% 打了 1 星；商家回复了 96% 的差评。数据最后更新于 2026-08-10。
用户怎么说
有缺陷的产品和数周未回复的电子邮件
我以前从 Printerpix 订购过，对之前的订单非常满意，这就是为什么我再次从他们那里订购感到很舒服。不幸的是，这次经历完全不同。 我收到的画布有明显的制造/表面处理缺陷，包括背面的褶皱包装和偏离中心的悬挂硬件。我向 Printerpix 发送了清晰显示问题的照片，并最初获得了更换。 我询问是否可以使用更新的图像文件进行更换，或者，如果不可能，我是否可以获得全额退款并重新激活我的 Groupon 优惠券。此后，通讯基本停止。 7 月 9 日我被告知，我的案件已经升级，会有人跟进。我于7月16日和7月21日再次跟进，并于8月4日再次发送邮件，但我的问题仍未解决。 尤其令人失望的是，我是一位满意的回头客。我知道 Printerpix 能够生产出令我满意的产品，因为我之前的订单有很好的体验。我只是希望当出现问题时他们能够支持这个命令。 目前，我要求全额退款并重新激活我的 Groupon 优惠券。如果 Printerpix 解决了问题，我很乐意更新此评论，但经过几周的尝试获得帮助后，我无法根据此经验推荐他们的客户服务
绝对可怕的不存在的客户服务
我已经用 Printerpix 单独购买了四本照片书。其中三本书非常出色，我很喜欢。我收到的一本书的页面开始与书脊分离。我通过 Printerpix 的网站联系了他们，最终联系了一个真人，他要求我提供照片，他们会给我一个解决方案。他们从来没有这样做过。从那时起，我发了很多电子邮件，但我已经失去了踪迹。有时，他们会回复我的电子邮件，要求提供问题的照片，我会再次通过电子邮件发送给他们。我想我至少发送了四次照片。照片发出后，没有人回复我。这本写真集并不便宜，大概花了我 150 美元左右。我没有留下深刻的印象。我想要的只是一个替代品。所以我的低星级评级仅基于客户服务。或者实际上缺乏客户服务。 我希望我能在这里张贴照片来展示这本书有多么糟糕。
糟糕的客户服务
我已经收到 15 封关于 PrinterPix 的电子邮件，内容涉及我上次订单的问题（其中大部分是自动回复）。这种情况已经持续了几个月。我做了一本 100 页的书，但结果是 104 页，因为他们复制了其中的四页。他们拒绝给我寄一本新书，更不用说告诉我我的投诉状态了。我永远不会再使用这家公司。他们的客户服务很糟糕而且根本不存在。
Printerpix 回复2026-08-06
Hi Mary, We're sorry to hear about your experience and understand how frustrating this must have been. As we were unable to locate your order from the information provided, please contact us at [email protected] with your order details and clear image proof of the issue. Our team will investigate your case thoroughly and work towards providing an appropriate resolution as quickly as possible. We appreciate your feedback and hope to have the opportunity to make things right. Kind regards, Printerpix Support
最令人沮丧的公司
最令人沮丧的公司。花了几周时间试图得到他们的回应。我希望当你看到他们对你的项目的“预览”时，这就是你所得到的。并非如此。当我收到它时（订购了一块石板），我的工作就被中断了。他们指责我并告诉我重新调整我的项目。得到相同的预览。我在 LinkedIn 上找到了我认为是首席执行官的电子邮件，并向他发送了一封电子邮件。我从未收到他的回复，但 Printerpix 客户服务似乎回复得更快。最后，我终于得到了退款，但这并不是没有花费大量的时间、挫折和工作。从现在开始，我会多花一点钱，忽略他们的促销活动，因为一分钱一分货。
印刷质量差
打印质量差：喷嘴堵塞的喷墨打印机出现明显的线条。客户服务电话号码会拨给配镜师（？！）。联系表单定向到页面未找到通知。
Printerpix 回复2026-08-06
Hi, We're sorry to hear that you were disappointed with the print quality and experienced difficulties contacting our support team. As we were unable to locate your order from the information provided, please contact us at [email protected] with your order number and clear image proof of the print quality issue. Our team will investigate your case thoroughly and work towards providing an appropriate resolution as quickly as possible. We appreciate your feedback and hope to have the opportunity to make things right. Kind regards, Printerpix Support
相册质量很差，不要浪费你的钱
我给妈妈买了一本相册作为她70岁生日的礼物，所以它很有情感价值。不幸的是，几乎从她开始阅读的那一刻起，页面就开始松动。尽管处理得非常小心，但装订仍在继续恶化，专辑现在完全崩溃了。 这是非常令人失望的，尤其是对于本来应该是一个特殊纪念品的东西。我们本来期望有更好的质量，但令人沮丧的是，一张全新的专辑在这么短的时间内就变得无法使用。我联系了他们的客户支持团队，他们提供了替换网络，然后询问了订单号。然后一片寂静。追了好几次，看来我是被鬼迷住了。可怕！
Printerpix 回复2026-08-06
Hi Andi, We're sorry to hear about your experience and understand how disappointing it must be, especially as the photo album was created as a special gift for your mum's 70th birthday. As we were unable to locate your order from the information provided, please contact us at [email protected] with your order number and clear image proof of the quality issue. Our team will investigate your case thoroughly and work towards providing an appropriate resolution as quickly as possible. We appreciate your feedback and hope to have the opportunity to make things right. Kind regards, Printerpix Support
我读了猫途鹰上的评论...
买了这本书后，我在 TripAdvisor 上看到了评论。我得到了最小的毯子和图画书，质量非常棒！我将坚持使用 Printerpix 以供将来参考。我唯一的批评是运输时间缺乏透明度。在 10/10 之外，我很高兴我坚持了下来
糟糕的客户服务
糟糕的客户服务。 无法多次联系 treid 打电话、发送电子邮件，但我收到的所有电子邮件回复我们的团队都会回复您，但他们从未这样做过。我花了 50 多个小时创建专辑，但尚未保存，现在无法完成。不要使用这家公司。
Printerpix 回复2026-07-31
Hi K Kohn, We're sorry to hear about your experience and understand how upsetting it must be to lose a project after spending so much time creating it. After reviewing your concern, we'd like to clarify that projects can only be recovered if they have been saved to a registered Printerpix account. If a project was not saved before leaving the editor, unfortunately, there is no way for us to retrieve or restore it. We understand this is disappointing and sincerely apologize for the frustration caused. If you have any questions or need assistance with creating a new project, please contact us at [email protected], and our team will be happy to help in any way we can. Kind regards, Printerpix Support
悲伤和沮丧
几周前，我为女儿的生日订购了一条特别的毯子。我收到一封电子邮件，说它已发布，evri 将交付它。但我从来没有收到过。我尝试联系 evri，差点被骗，我再次尝试联系 Printerpix，但没有人回复。当你花了几个小时制作某样东西，花了很多钱，但它甚至没有到达时，真是令人沮丧。
Printerpix 回复2026-07-31
Hi Justine, We're sorry to hear that your blanket has not arrived, especially as it was a special gift for your daughter's birthday. We understand how disappointing and frustrating this must have been. As we were unable to locate your order from the information provided, please contact us at [email protected] with your order details so our team can investigate the shipment and assist you as quickly as possible. We appreciate your feedback and hope to have the opportunity to resolve this matter for you. Kind regards, Printerpix Support
不合格的产品和肤浅的…
不合格的产品和他们“客户服务”的肤浅关注，他们只是说说而已，但也到此为止了。将您的业务转移到其他地方，那里有更好的公司。避免
Printerpix 回复2026-07-29
Hi, We're sorry to hear that you were disappointed with both the product and the support you received. We understand how frustrating this experience must have been. Please contact us at [email protected] with your order number and clear image proof so our team can investigate the issue thoroughly and provide an appropriate resolution. We appreciate your feedback and hope you'll give us the opportunity to make things right. Kind regards, Printerpix Support
没有客户服务
没有客户服务，它只是一个自动服务，发送自动回复，什么都不做（他们对这些差评进行自动回复......）我收到了一个有缺陷的产品，在花了几周时间发送电子邮件并试图得到任何回复并收到正确的照片书后，我放弃了......他们说他们有一个链接来跟踪这些报告的案例，您可以在其中上传这些故障的照片，但图片上传链接不起作用，并且作为必填字段，未提交索赔。这都是骗局。请小心！！！！不要使用，我应该先检查一下评论...
Printerpix 回复2026-07-27
Hello Patricia, We're sorry to hear about your experience and sincerely apologize for the inconvenience you've faced. We'd like the opportunity to investigate this matter and help resolve it for you. Could you please reply with your order number so we can locate your order and review the issue? Once we have your order details, we'll look into your case and work towards an appropriate resolution.
我收到了一件有缺陷的物品，这是不可能的……
我收到了一件有缺陷的商品，现在无法退货。我尝试在网站上发送表格，但它已损坏。我还通过聊天机器人创建了两张票。等待数周后没有任何回应。 另外，新客户 75% 的折扣对我来说不起作用。 这些书如果不是有一些地方有问题的话，还是不错的。这不是一场彻底的灾难，但总而言之我并不高兴。
Printerpix 回复2026-07-27
Hello Magdalena, We're sorry to hear about your experience and sincerely apologize for the inconvenience caused. Please email us at [email protected] with your order number and clear images of the damaged product. Once we receive the requested information, our team will review your case and arrange a replacement without further delay. We appreciate your patience and look forward to resolving this for you.
感觉像个骗局
感觉像个骗局。 我订购了 47 美元的金属印刷品，但它没有金属底座。 我已经尝试了好几个星期联系他们，他们给出的标准答案是他们会联系，但他们从来没有联系过。我订购这个作为礼物送给我无法送给他们的人。我对此感到非常沮丧和失望。公司。
Printerpix 回复2026-07-27
Hello Anna, We're very sorry to hear about your experience and sincerely apologize for the inconvenience caused. Upon reviewing your case, we confirmed that the metal easel was missing from your order. We have arranged for the missing easel to be reshipped, and it will be dispatched shortly. Thank you for your patience and understanding. If you have any further questions, please don't hesitate to contact us.
运输中损坏的货物不会被更换
在这一点上，我什至不想给他们一个，但这是最低的选择。我订购了一张价值 80 美元的金属印刷品，收到时它的一个角是弯曲的。该物品在运输过程中肯定已损坏，因为纸板下的角落没有得到很好的保护。我已经尝试了好几个星期联系他们，他们给出的标准答案是他们会联系，但他们从来没有联系过。我为此付出了很多钱，这是一份我无法给予的人的礼物。当它的角弯曲并使其伸出时，您无法将其挂在墙上。我对此感到非常沮丧和失望。公司。我以前用过它们，因此是回头客，但再也不会了。他们拿走了我的钱，并给了我一个损坏的产品，我无法使用。我很沮丧并会说不要使用这家公司。
Printerpix 回复2026-07-27
Hello Maureen, We're very sorry to hear that your order arrived damaged and sincerely apologize for the inconvenience caused. Please email us at [email protected] with your order number and clear images of the damaged product. Once we receive the requested information, our team will verify the issue and work to resolve it as quickly as possible. We appreciate your patience and look forward to assisting you.
未解决的运费退款
我留下评论是因为到目前为止我收到的所有回复都是人工智能，而在电子邮件中做出承诺的人 Jayden 仍然无视我，因为我需要他的帮助来退还运费
Printerpix 回复2026-07-27
Hello Bo, We're sorry to hear about your experience and sincerely apologize for the inconvenience caused. Please email us at [email protected] with your order number and details of the shipping charge refund issue. Once we receive the requested information, our team will review your case and work to resolve it as quickly as possible. We appreciate your patience and look forward to assisting you.
乐于助人的客户服务
为我女儿的生日订购了一本相册。 我可能无法及时收到这本书，所以我联系了他们的客户服务人员，他们做得非常出色，在她生日之前给了我这本书。 总的来说，他们的客户服务非常好，他们对及时将书送到我手中非常有帮助。
工作和交付马虎
我订购了八条 50x60 定制照片毛绒羊毛毯。 我花了几周的时间来完成这个特殊的家庭项目，并支付了额外费用以确保打印质量。 第一个令人失望的是，收到的毯子被随意地塞在一个不稳定的盒子里，导致它们严重起皱。 其次，一些毛毯的印刷质量很好，但其他毛毯的颜色饱和度较低。 我立即联系了客户服务人员，看看他们是否可以解决打印质量问题，并可能重做一些毯子。 不幸的是，他们从未回复过，所以我不得不将这些礼物按原样送给我的家人。 下次我需要定制礼物时，我肯定会选择另一家公司。
Printerpix 回复2026-07-28
Hello Gigi, We're very sorry to hear about your experience and sincerely apologize for the disappointment caused. We understand how much time and effort you put into creating these special gifts for your family. Our Customer Support team will review your case, contact you shortly, and work with you to resolve the issue as quickly as possible. Thank you for your patience, and we appreciate the opportunity to make this right.
这可能是 20 多张专辑……
这可能就像我制作的 20 多张专辑一样，我喜欢它们，而且使用起来非常简单，而且看起来棒极了
质量差且没有客户服务？
标准羊毛毯上的打印速度和质量各 1 星。升级后的高级夏尔巴版本完全弯曲，缝线内部有一些边框，外部有一些边框。一些图像中还存在大的白色斜线。他们的电子邮件和网站中的所有联系信息链接都已损坏，导致我认为我刚刚被一些对客户保留零兴趣的海外公司欺骗了。
Printerpix 回复2026-07-16
Dear Customer, I want to sincerely apologize for the disappointing experience you described with our products and services. I understand how frustrating it must be to receive blankets with issues in quality, stitching, and images, especially when it falls short of your expectations. It’s completely understandable to feel upset when things don’t turn out as hoped. Please know that your feedback is very important to us. We take such concerns seriously and are committed to ensuring our customers are satisfied. I am truly sorry that you encountered difficulties with our contact links and the overall service experience. That is not the standard we aim for. I would be grateful if you could reach out to us directly at [email protected]. We want to make sure your concerns are properly addressed and that we can assist you in resolving this matter to your satisfaction. Thank you for bringing this to our attention. We hope to have the opportunity to improve your experience and restore your confidence in our company. Best regards, Joey Printerpix