Regcure

Hello Bob, Thank you so much for taking the time to provide feedback on your recent renewal. I would be more than happy to explain RegCure Pro and its many features. The Malware scanning section within RegCure Pro, stop unwanted malicious processes in their tracks to help keep your PC infection-free. RegCure Pro will attempt to delete known malicious files and processes; however, this is limited to specific areas of the computer and is not equivalent to a full scan with an antivirus program. This is in keeping with RegCure Pro's role as a general maintenance program, capable of fixing many common issues. We do not suggest using RegCure Pro as your primary anti-virus software. To learn more about RegCure Pro, you can either contact our support department, or even click in the Help file within the program. The satisfaction of our clients is of the utmost importance to the ParetoLogic support team; if you have any other questions or concerns, please don't hesitate to contact us. ParetoLogic Support site:http://www.paretologic.com/our-support/ Kind regards, Tara Gamble Customer Support Supervisor ParetoLogic Inc.

Hello Jeanne, Thank you so much for taking the time to provide feedback on your recent renewal. I would like to apologize for any difficulties you have experienced during the renewal of your software. We have found the best way to refresh your program after purchasing a renewal, is to restart your entire computer. Also, we ask that you please confirm that you and your husband have the most up to date version. Let's have both of you open RegCure Pro, click on About, and on this page, confirm that you have Product Version: 3.3.38. If this is not showing, please click the Check for updates... button and install any required updates. If further issues arise, the support department is more than happy to help. I can confirm that your husband is corresponding with one of our team currently, hopefully we can work with you and your husband on resolving this issue for you. The satisfaction of our clients is of the utmost importance to the ParetoLogic support team; if you have any other questions or concerns, please don't hesitate to contact us. ParetoLogic Support site:http://www.paretologic.com/our-support/ Kind regards, Tara Gamble Customer Support Supervisor ParetoLogic Inc.

Hello, Thank you so much for providing feedback on your recent renewal. We see that your renewal was refunded. We truly regret that you've experienced difficulties, and wish you all the best. The satisfaction of our clients is of the utmost importance to the ParetoLogic support team; if you have any other questions or concerns, please don't hesitate to contact us. ParetoLogic Support site:http://www.paretologic.com/our-support/ Kind regards, Tara Gamble Customer Support Supervisor ParetoLogic Inc.

Hello Kenneth, Thank you so much for your feedback on your recent renewal. Our records indicate that on January 8th, 2018, you contacted our support department in regards to this issue. We replied the same day with a request for further information. We did not receive a response from you. What I would like to do today, is send you an email with some basic steps that may help address the issue you experiencing. If you have not or did not receive our response(s) please check your junk or spam folder. The satisfaction of our clients is of the utmost importance to the ParetoLogic support team; if you have any other questions or concerns, please don't hesitate to contact us. ParetoLogic Support site:http://www.paretologic.com/our-support/ Kind regards, Tara Gamble Customer Support Supervisor ParetoLogic Inc.

Hello Edward, Thank you so much for taking the time to provide feedback on your recent renewal. I am happy to hear all is working well for you! In regards to your comments about poor reviews, we are aware that there are certain forums and blogs online that contain complaints about our products. Almost universally these claims are made by angry, confused customers who have not given us the opportunity to address the causes of their frustration. We offer award-winning support, and routinely alleviate all manner of misconceptions that would lead to the very types of claims discussed above. Unfortunately we can't reach everyone, and some end up venting their frustrations online. We are committed to customer satisfaction, and offer support to our customers via email and voicemail messaging. Furthermore, we are a Microsoft Certified Partner and a member in good standing with the Better Business Bureau (BBB), and keep our company in close line with the standards of each. We welcome any further questions in regards to helping you feel safe and comfortable in all your dealings with our company. The satisfaction of our clients is of the utmost importance to the ParetoLogic support team; if you have any other questions or concerns, please don't hesitate to contact us. ParetoLogic Support site:http://www.paretologic.com/our-support/ Kind regards, Tara Gamble Customer Support Supervisor ParetoLogic Inc.