Regcure

Hello William, Thank you so much for providing feedback on your recent renewal. RegCure Pro will attempt to delete known malicious files and processes; however, this is limited to specific areas of the computer and is not equivalent to a full scan with an antivirus program. This is in keeping with RegCure Pro's role as a general maintenance program, capable of fixing many common issues. We do not suggest using RegCure Pro as your primary anti-virus software. In the case where you find you have an infection on the system, you are always welcome to contact support. Please be assured, our support is included with your subscription for a variety of issues should you require it. The satisfaction of our clients is of the utmost importance to the ParetoLogic support team; if you have any other questions or concerns, please don't hesitate to contact us. ParetoLogic Support site:http://www.paretologic.com/our-support/ Kind regards, Tara Gamble Customer Support Supervisor Paretologic Inc.

Hello C Hugh, Thank you so much for taking the time to provide feedback on your recent renewal. We truly regret to hear that you have been experiencing such difficulties and wish to provide support. What I would like to do today, is send you an email with some information that should help address the specific issues you are experiencing. Please do ensure our email is not filtered to either your junk or spam folder. The satisfaction of our clients is of the utmost importance to the ParetoLogic support team; if you have any other questions or concerns, please don't hesitate to contact us. ParetoLogic Support site:http://www.paretologic.com/our-support/ Kind regards, Tara Gamble Customer Support Supervisor Paretologic Inc.

Hello James, Thank you so much for taking the time to provide feedback on your recent renewal of RegCure Pro. I would first like to take this opportunity to personally apologize to you for the premature expiry issue you have encountered. Early last week, we had technical issues with our Licensing Database, however it was quickly addressed and a resolution in place. In such situations, if you have purchased a renewal prematurely, I would be more than happy to provide you with a refund should you prefer. What I will do today, is bring you into our Support Centre to continue working with you and ensure that both your systems are working correctly. Please feel free to reply and let me know if you wish a refund on the recent renewal due to this issue. The satisfaction of our clients is of the utmost importance to the ParetoLogic support team; if you have any other questions or concerns, please don't hesitate to contact us. ParetoLogic Support site:http://www.paretologic.com/our-support/ Kind regards, Tara Gamble Customer Support Supervisor Paretologic Inc.