Very efficient support
Very good support, on point got It up and running in 10 mins
Rotimatic is the world's first fully integrated solution that measures, mixes, kneads, flattens, cooks, puffs and delights. All in one! LOAD fresh Ingredients.
以上内容由商家自行提供,未经平台核实。Rotimatic(www.rotimatic.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 544 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:56% 给出 4 星及以上,同时 37% 打了 1 星;商家回复了 6% 的差评;评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-24。
Most reviewers were unhappy with their experience overall. Customers frequently complained about heavily delayed orders and excessively long waiting times before finally receiving their items or replacement parts. Consumers also noted poor product quality, stating that the machines broke down quickly and made loud noises while customer support consistently failed to respond. Some reviewers were happy with the customer service when they successfully managed to connect with the support team. A few consumers appreciated the patient troubleshooting provided by helpful agents during scheduled calls. Some people also mentioned that they liked using the machine despite its high cost and previous issues.
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。Very good support, on point got It up and running in 10 mins
I had an issue with my rotimatic and contacted the customer service. William was able to help me with the issue and remotely resolved it.
In the past my experience with service was not that great but this time luckily I got connected with Joms and he is excellent and helpful to ensure customer is satisfied
Cliffon provided exceptional support in resolving our Rotimatic issue. He dedicated nearly an hour on a call with us, carefully diagnosing the problem and offering his best service throughout. We truly appreciate his commitment and are very satisfied with the assistance received.
Mario was perfect and resolved my issue very quickly
I highly recommend Rotimatic! The rotis come out perfectly every time. When I encountered an unexpected issue with the machine, the Rotimatic support team handled it efficiently and made the entire replacement process smooth and hassle-free.
Daryl was really helpful with helping us resolve a troubleshooting error with our machine. He was patient, polite and attentive. Thank you for your assistance Daryl!
We have been Rotimatic customers since 2017 and were thrilled to move on to Next version. The next version is quieter than the previous one and cleaning is much easier. Our family consumes many rotis daily, so the return on investment has been good. Above all, this machine has helped me most is to pack fresh morning lunches for my kids. It also has been a life saver when we have had small parties at home and have been able to serve hot rotis off the machine. Though the machine does not fully match the “feel” of hand-rolled rotis, as a family we are OK as long as it delivers us fresh rotis and we have complete control over the ingredients that go in OVER storebought rotis. The machine has been convenient to us and has provided us with fresh rotis throughout these years. Do give it a try, may work for your family as it did for ours.
Saves time…on top of it. Rotis are soft, cooked well and a perfect round shape.
Excellent customer service in debugging an issue on my new Rotimatic next.
We have been using the Rotimatic and have always enjoyed using it, period. I have been using the new rotimatic for the past couple of months. The new model has a much smaller footprint, looks nicer , not noisy and tends to change the consistency of the rotiss based on our feedback. I think this is definitely an advancement of the older model and will love the fact that we chose to get this as soon as it was launched.
It is a lot quieter then the older Rotimatic and the rotis are a lot softer
The Rotimatic Next has been one of the best kitchen upgrades I’ve ever invested in. It makes preparing fresh rotis incredibly easy and effortless, and the cleanup is just as simple. Their customer service is also excellent, responsive and approachable whenever needed. I’d highly recommend it to anyone who enjoys rotis but finds it difficult to make them daily
We have been using Rotimatic for almost 8 years now, but this new advanced Rotimatic is a game-changer. The quality of rotis is great. much, much better than the earlier version. They are significantly softer and retain their softness for longer. The convenience of setting up the machine and cleaning the parts is also of great help, with fewer moving parts, so fewer errors. Overall, a complete blessing. Thank you, Rotimatic team.
I love it, it is saving on an average 40 to 120 minutes a week. we as a family so happy with the investment and wish I could have bought earlier.
Rotimatic support is the best. They are easy to reach through chat and email. The support team is very responsive and diligent in follow-up. My support questions for Rotimatic Next were promptly answered and the issue was resolved.
Prompt and accurate help. Product is GREAT - made the best rotis I have ever had in my life, and with unbelievable ease
The agent persevered with my issues of the rotis not cooking fully. He continued being patient and walking me through the process.
Hey Kusum, thank you for your ratings and feedback. Happy to assist you!
共 544 条符合条件的评价