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Rotimatic

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544 条评价

3.1544 条评价
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关于 Rotimatic

数据更新
网站
www.rotimatic.com
分类
电子与科技
所在地
新加坡
状态
待认证
近 12 个月
320 条评价
差评回复率
6%(14/228 条)
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商家自述

Rotimatic is the world's first fully integrated solution that measures, mixes, kneads, flattens, cooks, puffs and delights. All in one! LOAD fresh Ingredients.

以上内容由商家自行提供,未经平台核实。

Rotimatic靠谱吗?

Rotimatic(www.rotimatic.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 544 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:56% 给出 4 星及以上,同时 37% 打了 1 星;商家回复了 6% 的差评;评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-24。

评价综述

AI 生成

Most reviewers were unhappy with their experience overall. Customers frequently complained about heavily delayed orders and excessively long waiting times before finally receiving their items or replacement parts. Consumers also noted poor product quality, stating that the machines broke down quickly and made loud noises while customer support consistently failed to respond. Some reviewers were happy with the customer service when they successfully managed to connect with the support team. A few consumers appreciated the patient troubleshooting provided by helpful agents during scheduled calls. Some people also mentioned that they liked using the machine despite its high cost and previous issues.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Superb resolution

The issue of uncooked rotis was resolved within half an hour of sending the video of making uncooked rotis. The response was just great. There is a suggestion though: if possible please increase the size limit of the video as everyone cannot compress and clip the video to bring it under 100 mb

Rotimatic 回复2025-09-09

Sure, Karunesh. Thanks a lot for your feedback. We will definitely work on it.

Nomar is excellent!

Nomar is very helpful and understanding. Knows his stuff. Have good patience. He was unable to help in few areas like Warranty not accessible through app., Many menu items (like Bhakri) are not available to be exercised due to recipe not available in s/w. Could not give firm commitment, as to when it will be available.

Rotimatic 回复2025-09-05

Thanks for highlighting this, Anil. We will share an update on the features shortly. Also, thank you for your appreciation on Nomar's assistance.

Flour sensor issue fixed remotely (and quickly)

We had an issue with the flour sensor and the online app chat help was on point and Daryl our customer support agent via chat was very helpful and remotely fixed the sensor and got us on our way in under 30 mins !! Heard horror stories about customer support with Rotimatic but very happy to report that it’s a great experience - thanks Daryl !!

Rotimatic 回复2025-09-03

Thanks a lot for taking your valuable time to share this amazing review with us, Yash! Means a lot. We will definitely share it with Daryl.

So far one of the best product I have…

So far one of the best product I have owned. I booked Rotimatic when it was just an idea and today when it had minor issue, Rotimatic help fixed the issue in few minutes. Amazing product and amazing service.

Rotimatic 回复2025-09-03

Glad to know your issue was fixed in no time and quickly. We are happy to hear that you liked Rotimatic. Happy to assist you, Miranda!

Rotimatic Next – Worth the upgrade

We used the first Rotimatic for 6 years and it served us well. Recently, we upgraded to the Rotimatic Next. At first, there were a few issues, but the support team helped resolve them with updates. This new version is much improved faster, more reliable, and the rotis come out soft and very close to handmade. A huge upgrade from the older model and we’re very satisfied with the experience.

Rotimatic 回复2025-09-02

This makes us so happy! 6 years with #RotimaticPlus and now onto #RotimaticNext, we’re honored to be part of your kitchen journey.

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