关于 Rotimatic
数据更新- 网站
- www.rotimatic.com
- 分类
- 电子与科技
- 所在地
- 新加坡
- 状态
- 待认证
- 近 12 个月
- 320 条评价
- 差评回复率
- 6%(14/228 条)
商家自述
Rotimatic is the world's first fully integrated solution that measures, mixes, kneads, flattens, cooks, puffs and delights. All in one! LOAD fresh Ingredients.
以上内容由商家自行提供,未经平台核实。Rotimatic靠谱吗?
Rotimatic(www.rotimatic.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 544 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:56% 给出 4 星及以上,同时 37% 打了 1 星;商家回复了 6% 的差评;评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-24。
评价综述
AI 生成Most reviewers were unhappy with their experience overall. Customers frequently complained about heavily delayed orders and excessively long waiting times before finally receiving their items or replacement parts. Consumers also noted poor product quality, stating that the machines broke down quickly and made loud noises while customer support consistently failed to respond. Some reviewers were happy with the customer service when they successfully managed to connect with the support team. A few consumers appreciated the patient troubleshooting provided by helpful agents during scheduled calls. Some people also mentioned that they liked using the machine despite its high cost and previous issues.
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。用户怎么说
Good Support Service
I recently purchased rotimatic and am happy with the purchase. I’m still learning to understand and use the machine. Having said that, I’m pleased with the help and support I received in the past couple of weeks on the issues I had with making rotis. I would definitely thank the support person, Sagar who took time to make a video call, talk to me, explain the dos and don’ts and answered all my questions patiently. He was very knowledgeable and quickly resolved a couple of issues I was having in making rotis. Many thanks to Sagar for helping me! I’ve had a very good experience with the rotimatic support and help so far!
Fixed my problem - helpful staff at Singapore
I had oil leak issues on my rotimatic. I raised a complaint and at first, they were not ready to listen to me and were asking USD20 for a 1cm rubber seal. But Mark was the guy who helped me fix the unit. I have no complaints now and the rotimatic is back into action. Thanks, Mark and Dhruv for your wonderful service and extensive help.
I have a Rotimatic and made my life hassle-free
I have a Rotimatic and it has made my life hassle-free. I am using the machine since 1 and a half year and my experience overall has been good. The machine did crash a few times in the initial days. I had to connect with the customer care and explain them on chat which was a little off-putting. But when they replied immediately I was relieved that I wouldn't have to wait and stare at my phone. Trust me since that day it has not crashed even once. And that's what I liked serving the customers.

