Matter of fact answering of my…
直截了当地回答了我的问题。
关于 Safe & Vault Store.com
数据更新- 网站
- www.safeandvaultstore.com
- 分类
- 家居与园艺
- 所在地
- 美国
- 状态
- 待认证
- 近 12 个月
- 86 条评价
- 差评回复率
- 93%（14/15 条）
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商家自述
SafeandVaultStore.com是领先的在线零售商，提供广泛的保险箱和安全解决方案，适用于住宅和商业环境，包括定制安全解决方案。选购我们的保险箱特价与折扣枪支与步枪保险箱手枪保险箱防盗与防火保险箱防火保险箱与防水箱
以上内容由商家自行提供，未经平台核实。Safe & Vault Store.com靠谱吗？
Safe & Vault Store.com（www.safeandvaultstore.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 200 条用户评价，属于家居与园艺分类，口碑优秀。好评高度一致，90% 的评价为 4 星及以上；商家回复了 93% 的差评；评价主要围绕产品、客户服务。数据最后更新于 2026-09-04。
评价综述
AI 生成在评估的88条评论中，绝大多数消费者对这家公司有着非常好的体验。消费者经常提到，客服人员在解答复杂问题和指导个人购买以确保完全满意时，表现得格外乐于助人、知识渊博且耐心。人们还赞赏其异常快速的配送服务，指出大件物品包装完好、完整无损，且与网上描述完全一致。 部分消费者对偶尔的运输延误和令人沮丧的订单处理问题表示不满，这些问题显著拖慢了整体发货速度。少数顾客还报告收到了损坏的商品，或在初次安装和日常测试时遇到产品功能方面的意外问题。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
SVS does it right!
What made it great was another company couldn't even tell me ahead of time what the shipping charge would be. SVS took care of that with free shipping. The item arrived quickly and as expected
waited 3 weeks and then I was said its…
waited 3 weeks and then I was said its not in stock
Safe & Vault Store.com 回复2025-09-22
Thank you for sharing your feedback. I completely understand your frustration with the delay. You placed your order on August 1st, and unfortunately, on August 11th, we learned from the manufacturer that the safe was out of stock. We canceled and refunded your order right away, but I realize it was disappointing to wait only to find out it wasn’t available. We do our best to keep stock information accurate, but sometimes the manufacturer’s updates don’t reach us as quickly as they should. We’re working to improve communication so this doesn’t happen again. I’d be happy to help recommend similar safes that are in stock and ready to ship if you’d like to find an alternative. Please reach out to us at [email protected] or call us at 800-207-2259. We want to make this right for you.
Very well made unit
Clear installation instructions.
They have good quality products.
送达及时，后续服务也很棒。
最佳体验！
我在网上购买一个大型枪支保险箱，幸运的是偶然发现了 Texas Safe and Vault。 更好的是，我的联系人是康纳利。 他花时间引导我找到最佳选择（通过电子邮件和电话/短信），并且知识渊博且耐心。 我最终完成了购买，保险箱完美到达，甚至比报价还要早。 这并不是我的经历的结束。 康纳利跟进并确保我获得了保修，并且当时完成了回扣文件。 他还满足了一个增加保险箱内照明能力的小请求。 我极力推荐 Konnelly 和 Texas Safe & Vault，您在任何地方都不会得到更好的建议或更好的客户服务！
西蒙让我的经历变得很棒
西蒙让我的经历很棒！他为我提供了指导，为我提供了建议，为我的初步询问提供了选择，并引导我找到了 NationWide Safe Logistics 的 Ericka，她也很令人高兴。她也非常令人愉快和彻底。谢谢你们！
Bought my safe on line through this great business
Bought my safe on line through this business. They were very very knowledgeable and had the best price. What is amazing is that their business is located in Spokane and I am in Florida. Best deal.
Nice products
This company came through for me
This company came through for me. I needed a replacement la guard 3330 and a replacement dial and ring. They sent me the right safe lock and dial at a reasonable price. Thank you.
Jeff was very helpful in answering my…
Jeff was very helpful in answering my questions....
Simon was informative
Simon was informative, responsive and guided us to a solution that should be a positive outcome. We will know more in a couple of months when the safe is delivered and installed.
Excellent experience
Knew the safe I wished to purchase. Simon was quick, efficient and the experience was fast and simple to complete! I HIGHLY recommend the company!
很棒，人工客服服务
I realized a few minutes after placing my order that I'd ordered my safe with the wrong lock. I called them and was immediately connected to a human who was able to correct my mistake for me in about one minute. Thanks so much!
I had a problem with my Vaultek VE10
我的 Vaultek VE10 出了点问题。电子触摸面板坏了，但这不是 Vaultek 的错。不幸的是，我不小心把一个漏胶的包裹留在了设备里。客服告诉我这台机器修不了，但会免费给我换一台翻新机。这真是好消息。谢谢 Grace 和 Vaultek 支持团队！！
Great selection and great staff.
The staff is very friendly and knowledgebable. They didn't try to upsale us into something we didn't need. Amber was exceptional to work with.
Safe and Safe Deposit Box
我在银行租用的保险箱在银行存放了40多年后被终止了。销售顾问花了几个月时间跟我讨论各种选择，从适合我需求的大型400磅保险箱到小型保险箱，利弊都分析过了。讨论中还涉及了关于放置位置和/或隐蔽的各种策略。
As far as the product is concerned it…
就产品本身来说，这确实是个做工不错的好东西，但我订的是黑色保险箱，收到的却是白色的。不过话说回来我还是打算留着它，反正跟我家墙壁颜色挺搭的。
Safe & Vault Store.com 回复2025-06-23
Thank you for your honest review. We're glad to hear the safe is well-built and ended up blending in with your wall, but we're sorry to hear you received the wrong color. That’s not the experience we aim to deliver, and we appreciate your understanding. If there’s anything we can do to make this right or if you have any questions down the road, please don’t hesitate to reach out.
EVERYONE was Very helpful
专业且响应迅速
They were available to answer questions completely and promptly.
Chairish
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